Reviews
Write a reviewchapman buyer
i am always well treated at Chapman Ford by Fred Bell. this is my third car from him. i got a great deal and the Edge that I wanted for the price that i wanted . Go Eagles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
third time buyer
we bought our third car from fred bell . two of them are jeeps . we like dealing with fred bell , chapman , ford, jeep, we are normally jeep people. chapman has a good service department .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
2015 Jeep Cherokee
Bernie at Chapman Ford was extremely helpful and made sure we got the best deal on the car for our daughter. He explained everything so we understood what we were getting. He also took the time to explain all the feature of the car to our daughter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alice, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Service
Great experience at Chapman with regards to F150 service. Joe Kerwick, who I have dealt with in the past and is always a real gentleman, went out of his way to accommodate my request regarding the timing of the completion of my vehicle repairs. He corresponded via text the entire time my truck was with him and completed all the labor and had my truck back to me within the time frame I requested. I have other dealers closer to me but this is why I go to Chapman and will continue to ask for Joe in the future as my service adviser. Great communication and great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Johnston, Ford Escape Owner
Very professional, very courteous group, and I have all the faith in the world that the services are performed right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe at Ford service department
Joe in ford's service department always does a great job. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Al, your positive review means a lot to us and we?re happy we could help you! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
car leaseragain
another good deal from Chapman Ford and Fred Bell. They are good people to work with. They have good service and good deals. We will go back again and again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests! At Chapman Ford Chrysler Jeep Dodge Ram of Horsham, we value our customers and we look forward to seeing you on your next visit. Take care!
2018 Grand Cherokee
Michael Goldinger was a pleasure to work with today. He was pleasant and he did not pressure us at all. He answered our questions and knew about our jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Holly, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
i am buyer
Came to look at a Mustang. It was very nice. I wanted to trade my Ram 3500 crew cab in for it . Fred Bell Gave us a good deal and good service. I had a very good experience at Chapman Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vlad, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Monica
Joe Kerwick was fabulous keeping me informed of the progress of my vehicle repair. Parts were on back order (not his fault) but made a tough experience more acceptable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase