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Chapman Dodge Chrysler Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quality service at Chapman Ford

Very pleasant experience. Joe Kerwick was lovely to deal with. He and the great service team is why I continue to go to Chapman Ford. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Janine, your comments keep us motivated and working hard for all our guests! Joe will be glad to hear about your kind words and five stars. Please let us know if there is ever anything else we can do for you! Safe travels!

great staff and services

Jon Klein was my agent. he was great but not only him but the rest of he staff at this dealership was very helpful and willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Department = Fantastic (helped by Joe)

Pretty impressed with this location. Visited the dealership unexpectedly over the holiday season. Facilities are great, had a large lounge area with plenty of amenities; timeliness of check-in proved very efficient (scheduled appointment = actual time of check-in); timeliness and quality of service proved very efficient which allowed me to return home promptly to my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rob, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We'll be sure to let the team know about your feedback and five stars! Safe travels!

Edgar and the staff of Chapman was very helpful

I appreciated the helpful advise I received from mr Edgar Vega and the staff of Chapman, I also think he showed excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andrew Dubin

Andrew was very helpful and had a great attitude throughout the whole process and kept us updated though the whole thing, definitely would recommend him to other people! Thanks Andrew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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v p comply

this is the third ram we have purchased from fred bell he is a true professional salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your positive review means a lot to us and we?re happy we could help you! Fred is a great asset to our team and we'll be sure to let him know about your kind words and five stars. Thanks again for your business! Take care!

Nice dealing with Chapman Dodge

Easy dealing with the staff! Rich, Ken, Delson top shelf !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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president

we are purchasing two vehicles today from our salesman fred bell. he is always helpful and works for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer No 235503 for 2015 Focus SE

They repaired my automatic transmission. I think it's okay. I don't know it's normal. Because I never test drive new 2017 Focus SE car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2010 VOLKSWAGEN GTI

I WANT TO SAY THANK YOU TO STEVE WEPRYK JR. FOR GETTING ME INTO MY GTI!! CAR FEELS AMAZING !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Steve will be happy to hear about your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!