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Glenn Polk Autoplex CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-1963 (888) 712-1963
Used (888) 711-9723 (888) 711-9723
Service (888) 713-1528 (888) 713-1528

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Alan Thompson

I bought my car at Glen Polk .Levi was the saleman that helped me .He was nice and answered all my qeuations . and getting a lian was very easy .The whole staff was very hhelpful. Yours Alan Thompson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Alan. Levi takes great care of his customers. - Conner Polk

Very nice place!

We recently traveled to Gainesville Glen Polk ford to buy a used car. Totally worth the trip! Frank Villarreal was a great salesman and very helpful, knowledgeable about the car and friendly! Would definitely visit again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Very glad it was worth the trip for y'all, thank you - Conner Polk

Great Experience

Recently bought a used ford with Jason Rushing. All around a fantastic experience. From communicating with him via email and text at the start and then coming into the dealership he took excellent care of us. Answered all our questions completely and got the one very minor issue fixed in a flash. The paperwork process was even a breeze at Glenn Polk. If you need a car, definitely reach out to Jason Rushing at Glenn Polk in Gainesville!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jason has been with this dealership for a very long time. Thank you for the kind words. - Trent Polk

Overall great experience

Received great customer service from the sales staff. Gus was very knowledgeable and a pleasure to work with. Had been shopping for a while and was very pleased with the price of the vehicle I purchased my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's great to hear Zach. Gus does a fantastic job for us and takes really good care of his customers. - Trent Polk

Great experience. Brett did an awesome job.

Brett answered every question we had. Brought multiple trucks up to the office so we could review until we made final choice. Never had that happen before. Above and beyond! Test drive was great and all options explained in detail. Purchasing process was smooth and knowledgeable. We got a great deal on a 2019. Great dealing with a experienced person so you don’t have to listen to all the BS. Thanks again! Will recommend you guys to anyone who asks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kelly. Glad Brett took good care of you. He is very patient and works extremely hard for his customers. - Shawn Polk

Recent Awesome Purchase

Levi was an exceptional knowledgeable salesperson....He made car buying easy and a pleasure....I love my Lincoln MKc...It rocks!!!!...The beautiful lady that dealt with me in finance knows her stuff...She was exceptional !!!...I would definatly purchase a future vehicle there....Enjoyable Ecperience overall!..signed Shonda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Shonda. Levi is a great asset for Glenn Polk. Enjoy that Lincoln. - Conner Polk

Truck review

Just bought a 2019 F250 from Brian Crisp he is absolutely the best salesman that I have dealt with honest and goes out of his way to take care of you during and after sale this is our family’s 6th time buying from him would definitely recommend Brian if your looking for your next new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much Earl. SIX times you have bought from Brian Crisp is awesome. Thank you for such loyalty and we will see you on the next one. - Shawn Polk

Salesman and dealership review

I went to see Brian Crisp at Glenn Polk autoplex, as he is always very attentive to my needs in a vehicle. I have bought from him on four different ocassions and have always been treated with the utmost respect and professional courtesy. When I trade with Brian I feel like I am talking to a friend. It's always a pleasure to by a quality vehicle from a quality sales specialist and dealership. Brian takes care of all my families needs at the dealership, we wouldn't think of using anyone else when it comes to our vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That is an amazing review Mark. Thank you so much for taking the time to share you and your family's experience with working with Bryan Crisp. He does a great job. - Shawn Polk

Owner

Bought a 19 F350 from Mr Crisp bought over the phone great price and great delivery of my truck! Will call him again on my next ford vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kevin, enjoy the new F350. - Shawn Polk

Ask for Tanner Kuhn he's honest and knowledgeable

I recently bought an Expedition. I would highly recommend Tanner Kuhn, he was our salesman. He was courteous and helpful. I asked questions about f150 and expeditions. He was very knowledgeable on both. Also, he is very honest and straightforward on all paperwork and dealings Very pleased with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words Gerald. Tanner does a fantastic job for this dealership and will be here a very long time. Thank you - Shawn Polk