Reviews
Write a reviewgreat service
very pleasant always friendly make you feel at home had fresh coffee service personnel very nice they check on you to see if you need anything
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Very helpful regarding driver seat issue. Bill was on top of securing a new seat base under warranty. Much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people
Friendly environment, great people. Easy to work with. Large vehicle inventory. Highly recommend stoping in to check the out. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Northpointe Auto
The service department is top notch and all involved with it from the service manager, service advisors, to the technicians are great and dedicated to customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Great customer service! Got my vehicle in on time. Very friendly. Answered my questions. I drive past Clarion Ford Jeep to go here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service..
Finding the car and interior options I wanted. Staying in contact with me throughout the process. I've been a customer for many years
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
The Service Manager was very helpful and kept me informed. The work was completed as quickly as possible was done very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Michael and Bill are the best in providing a positive experience. Very professional and friendly. All of my encounters have been great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shopping for and buying a new Jeep Renegade
Everyone was helpful, answering questions, getting us requested information, and being concerned for our safety. We especially were pleased with considerations shown us in the midst of a very disturbing and unexpected car situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr and mrs K
Al Monterey (sp?) is our sales rep by choice. We return to Northpointe because of his excellent customer service and follow up
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase