Skip to main content

Northpointe Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (234 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northpointe Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

great service

very pleasant always friendly make you feel at home had fresh coffee service personnel very nice they check on you to see if you need anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

Very helpful regarding driver seat issue. Bill was on top of securing a new seat base under warranty. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great people

Friendly environment, great people. Easy to work with. Large vehicle inventory. Highly recommend stoping in to check the out. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Northpointe Auto

The service department is top notch and all involved with it from the service manager, service advisors, to the technicians are great and dedicated to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service!

Great customer service! Got my vehicle in on time. Very friendly. Answered my questions. I drive past Clarion Ford Jeep to go here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service..

Finding the car and interior options I wanted. Staying in contact with me throughout the process. I've been a customer for many years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service

The Service Manager was very helpful and kept me informed. The work was completed as quickly as possible was done very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Michael and Bill are the best in providing a positive experience. Very professional and friendly. All of my encounters have been great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Shopping for and buying a new Jeep Renegade

Everyone was helpful, answering questions, getting us requested information, and being concerned for our safety. We especially were pleased with considerations shown us in the midst of a very disturbing and unexpected car situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mr and mrs K

Al Monterey (sp?) is our sales rep by choice. We return to Northpointe because of his excellent customer service and follow up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No