Reviews
Write a reviewgreat service
We had new tires put on and they did an excellent job. Very friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Dan & Paula Smith! Thank you for your positive review. We greatly appreciate your business and thank you again for the review!
Great Service
Service was fast. They did a great job. Staff did a wonderful job. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Quick repair, fair price
Came in late on a Saturday with a car that would barely start. They could not look at it on Saturday as the service department had closed, but staff members were helpful at taking my information and showing me where to drop my car off. They said they would look at it first thing on Monday. Got a call Monday morning at 9am with a diagnosis and was told the repair would be completed by lunch time. Got a second call at noon saying my car was ready. They were able to solve the issue I was having in a short order and the repair was reasonably priced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services Great Staff
Great staff and great job done. I would recommend to everyone. They were courtioues and understanding of my accident.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I brought in my 2005 F-150 to get a new transmission put in and I thought I would have been without my pickup for a couple weeks. I was surprised at how fast they got my old transmission out and the new one put in. The staff was very helpful and I'm glad my pickup was in the hands of Watertown Ford. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Keagan. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Awesome service.
Very fast and thorough. Especially like the vacuum and window wash. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
the filter exploded when they took off leaving oil all over the under the engine, they called Dave back to double check that nothing was leaking and power washed the oil. WE WERE VERY THANKFUL that they did this!!! Thanks again for double checking our filter and washing it out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Dave! We're happy to help however possible. Thank you for taking the time to share your feedback with us.
Great place to buy a car
So far we love our Expedition. This is the sixth car we have purchased from Salesman Mark Brooks. We keep coming back to Watertown Ford because we are always treated fairly with no games or pressure. We have and will continue to recommend Watertown Ford and Mark Brooks to others. Thanks for the positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you found us so helpful! We greatly appreciate your business, and thank you again for the review!
Saturn 2004 purchase
2004 Saturn, Joe was a great salesman , kept in contact with me as I was lining up financing and it took a few days. He is very friendly and cares about customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Customer Service Around!!
Staff was helpful and accommodating, not to mention quick! Great job guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase