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Cecil Atkission Ford Del Rio

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buying my new vehicle was a great experience.

Buying my new vehicle was a great experience. We managed to stay within my budget, which is great since I’m retired and on a fixed income. The salesman Juan Zamora was very helpful as well as all the other staff at the dealership.

Buying my new vehicle was a great experience.

Buying my new vehicle was a great experience. We managed to stay within my budget, which is great since I’m retired and on a fixed income. The salesman Juan Zamora was very helpful as well as all the other staff at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE

EVERYTHING WAS EXCELLENT AS USUAL, THEIR CUSTOMER SERVICE IS THE BEST

GREAT SERVICE

EVERYTHING WAS EXCELLENT AS USUAL, THEIR CUSTOMER SERVICE IS THE BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mrs Jane Pratt

It was such an easy process to purchase our new Ford Explorer Limited. We call salesman Doug Humphreys , when we arrived he had exactly what we wanted. A very satisfied customer.

Mrs Jane Pratt

It was such an easy process to purchase our new Ford Explorer Limited. We call salesman Doug Humphreys , when we arrived he had exactly what we wanted. A very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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$375 an hour

Took my vehicle in for things that i can do myself. Ended up paying $375 in labor for installing 4 spark plugs that take less than an hour to install.

$375 an hour

Took my vehicle in for things that i can do myself. Ended up paying $375 in labor for installing 4 spark plugs that take less than an hour to install.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, we appreciate you taking the time to leave feedback. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us at (830) 775-7481 so we can address your concerns. We hope to hear from you soon.

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Sflores

Excellent service, courteous sales agents. No hassles straight to the point. Fastest i have ever bought a vehicle. Will definitely go back and recommend. Very happy.

Sflores

Excellent service, courteous sales agents. No hassles straight to the point. Fastest i have ever bought a vehicle. Will definitely go back and recommend. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Safe travels!

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Service

Quick and easy. I called the service department and was able to take my vehicle in the same day. As soon as my vehicle was ready I got a call it was ready.

Service

Quick and easy. I called the service department and was able to take my vehicle in the same day. As soon as my vehicle was ready I got a call it was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department

The Service Manager was polite & helpful, & the service didn't take long at all.

Service Department

The Service Manager was polite & helpful, & the service didn't take long at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mario is the BEST

Every time I take one of my vehicles in for service, Mario always does an excellent job. He is friendly, courteous, and extremely knowledgeable. He keeps me informed of the status of my vehicle in a timely manner and ensures that I have a ride from and to the facility. I have occasionally used other dealers and Mario is by and far the best I have ever encountered!

Mario is the BEST

Every time I take one of my vehicles in for service, Mario always does an excellent job. He is friendly, courteous, and extremely knowledgeable. He keeps me informed of the status of my vehicle in a timely manner and ensures that I have a ride from and to the facility. I have occasionally used other dealers and Mario is by and far the best I have ever encountered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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Need'd a reliable new car

All members are extremely helpful and the service department will do what it takes to get things done, very happy with the experience.

Need'd a reliable new car

All members are extremely helpful and the service department will do what it takes to get things done, very happy with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Armando, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care!

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F150 2016

Always receive help from Mario and the service guys

F150 2016

Always receive help from Mario and the service guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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