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Courtesy Lincoln - OR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mustang Wars

I am a retired master autobody technician,so I know the business of car buying "fairly well" lol. I shopped around at several different dealerships looking for a new mustang. I knew what I wanted,which narrowed the process down, yet also made it a little harder for the dealer to either have one in stock or locate one for me. I was up front with all the sales staff,letting them know my position and knowledge about cars and buying and selling them. I was shocked at how these dealerships would still try and play games with me. I walked out on a couple of them. I drove by Courtesy Ford in PDX and decided to take one last shot at a new mustang. The guys there treated me with respect and immediately took an "we can learn from eachother" attitude towards me. The buying process was a breeze. Anthony,Ben and Mark were totaly professional and respectful,and especially knowledgeable about both the buying process and the vehicles they sell. This was the easiest car buying experience ive ever had. I not only got the exact car I wanted, but I actually learned alot. And I got nothing but respect.I have no doubt that they will do the same for anyone. Much kudos to these guys. So if youre looking to buy a new or used vehicle, Courtesy Ford definately leads the pack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buying made easy

We were introduced to Courtesy Ford through the Costco buying program. We were very pleased with the no hassle low price program. Jason worked hard for us, locating the vehicle we wanted in the perfect color we were looking for. He even went out of his way to go pick it up for us. All of the staff we met were pleasant and personable. We would recommend them to friends and family. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WORST DEALERSHIP THAT I HAVE EVER ENCOUNTERED!

BAD PLACE TO DO BUSINESS! NEVER AGAIN WOULD I DO MY CAR SHOPPING AT THIS ESTABLISHMENT.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Courtesy is Good

I had a great buying experience at Courtesy Ford and when I purchased some after market items, the service was just as great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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