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EL CENTRO MOTORS - Dupe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (834 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BUEN SERVICIO

LA ATENCION PERSONALIZADA Y LA RESPUESTA INMEDIATA A CUALQUIER DUDA ASI COMO APOYAR EN LA TOMA DE DECISIONES Y DARNOS EL MEJOR SERVICIO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Apreciamos sus amables comentarios, Sergio. ¡Esperamos verle de nuevo en un cercano futuro! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Great customer service

Jose Mercado is a very professional individual who knows customer’s needs. He is the only reason i do business with El centro motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Service performed in a timely manner

For the first time, the work was completed in a timely manner. Most of the time, it takes days for the work to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Great experience

Alex, Arturo and Erick were all Very kind and the whole process was really fast Excellent experience from all the Ford crew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Great service

Great customer service. The man at the front desk does a great job of explaining everything, like what you may be needing in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Old fashioned quality service

The service center is located about 4 blocks from my home. The staff is very professional and is willing to go the extra mile to answer all of my questions, and they make every effort to save you money on the cost of the service or repair bill. The service manager treats me like family, and makes sure everything is done to my satisfaction. The repairs,or service is done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Albert, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Tony is Great!

Tony has always provided excellent customer service. He is knowledgable and very easy to understand. I know he is honest and only has the best interest of his clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Richard! We're glad to hear that Tony was knowledgeable and honest to you! We always strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Great experience great people

Salesman wasn’t pushy and helped get to where I needed to be. From the minute I walked in I was treated like family . They gave me more for my trade then anyone local or out of town . Hand down best car buying experience I have ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At El Centro Motors Supercenter, we value our customers and we look forward to seeing you down the road. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

the best experience

the best experience I ever had the sale team is the best I ever deal with will definitely buy another car from el centro motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our sales team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102

Alxes and Eddie take care of me in all my services

Alex is Willing to go the extra mile for me on doing special requests on repair’s I need done the all other locations are unwilling to do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Thomas! At El Centro Motors Supercenter, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Mike Morris, Dealer Principal m.morris@elcentromotors.com, 760-336-2102