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Gateway Ford - TN

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My wife and I just purchased a new Nissan Rogue Platinum.

My wife and I just purchased a new Nissan Rogue Platinum....this is a very nice car and we both absolutely love how it rides. Our salesman John Carter was awesome to work with and very knowledgeable and helpful with the purchase. We will purchase again from gateway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Website problems

Website sucks. I want to look at the inventory but there is no link that I could find to allow me to search for a vehicle I was interested in buying by looking at what they had on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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love my car

was happy with Jeremy he was very helpful. everyone at the dealership was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SALESMAN AND GREAT DEALERSHIP

QUICK AND EASY SALE VERY FRIENDLY STAFF, Car was just as described, finance dept. was quick and very well explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not pleased

Was very disappointed drive a longdistance for nothing

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Most enjoyable trip to a car dealer EVER!

Looking for a car or truck, go to Gateway! Had an ongoing text conversation for a week, answered all questions, got a great price and a great experience at the dealership. Thanks to Stevi in the internet department and Keith at the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place!

Gateway Ford is a great place to buy a car new or used. Staff is super friendly and helpful. At no time did I feel pressured to purchase something I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Ford f 150 4 door 4 wheel drive

Price was right. great doing business. great working with Chris Fillers, Kevin Stanton,Highly Recomented Car lot....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, great service!

As always the service department diagnosed the problem and the solution was the correct one. Everyone in the service department has always been professional and competent. I would have no problem in recommending them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Will be back

Great buying experience. Staff was very helpful and very good at describing the vehicle i purchased. From sales to finance the experience was great and when i need another vehicle i will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your response, Charles! Feel free to stop by if you ever need any more help.