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Glenn Polk Ford

(134 reviews)
Visit Glenn Polk Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (940) 641-8910 (940) 641-8910
Used (888) 711-8631 (888) 711-8631
Service (888) 711-8568 (888) 711-8568

Inventory

See all 182 vehicles from this dealership.

Incentives

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About our dealership

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop for Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby.
THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business.

Service center

Phone number (888) 711-8568

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenn Polk Ford from DealerRater.

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Best place to buy a vehicle, I was looking forward to having to deal with salesmen because they are terrible here in Oklahoma! It was the most laid back experience I’ve ever had at a dealership in my life. Juan was excellent, he wasn’t pushy at all and helped me out with everything I needed, sending me pictures and videos of the Mustang I was looking at even before they had it on their website and even put the car on hold till I got there! Because of how laid back it was and mainly dealing with Juan and the financial guy Mike I will definitely come back there to buy again and recommend y’all to everybody. Thanks for a good experience!

Best place to buy a vehicle, I was looking forward to having to deal with salesmen because they are terrible here in Oklahoma! It was the most laid back experience I’ve ever had at a dealership in my life. Juan was excellent, he wasn’t pushy at all and helped me out with everything I needed, sending me pictures and videos of the Mustang I was looking at even before they had it on their website and even put the car on hold till I got there! Because of how laid back it was and mainly dealing with Juan and the financial guy Mike I will definitely come back there to buy again and recommend y’all to everybody. Thanks for a good experience!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Well, I love hearing that we changed your opinion of what buying a vehicle can be like! Juan and Mike are both great guys, and I'm proud they made the experience so relaxed and enjoyable. I especially appreciate you recognizing Juan for going the extra mile with pictures, videos, and making sure that Mustang was waiting for you when you arrived. Buying a vehicle should be exciting, not something you dread, and that's exactly what we want our Polk Promise to represent. Thank you for making the trip from Oklahoma, trusting our family, and being willing to recommend us to others. Enjoy that Mustang, and we look forward to seeing you again!

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Sales force Tim and Paul were great. Not typical High Pressure try to sell you everything sales team. Look forward to dealing with Glenn Polk Ford again in the future.

Sales force Tim and Paul were great. Not typical High Pressure try to sell you everything sales team. Look forward to dealing with Glenn Polk Ford again in the future.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you, David! I’m glad Tim and Paul made your experience feel comfortable and straightforward without the high-pressure approach people sometimes expect when buying a vehicle. Our job is to help you make the right decision, not wear you down until you make one! Hearing that you’re already looking forward to doing business with Glenn Polk Ford again tells us Tim and Paul earned your confidence. We appreciate the opportunity to serve you and look forward to the next time!

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The employees were courteous, helpful, and were willing to negotiate in good faith. They were also flexible and willing to work with my schedule for the vehicle pickup

The employees were courteous, helpful, and were willing to negotiate in good faith. They were also flexible and willing to work with my schedule for the vehicle pickup

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! I’m pleased Juan and our team made the entire experience straightforward, respectful, and easy to work around your schedule. Buying a vehicle should feel like two people working together to reach a deal that makes sense, and your comment about negotiating in good faith means a great deal to us. We appreciate the opportunity to earn your business and hope you enjoy your new vehicle!

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My purchase at glenn Polk ford was simple and painless. Juan is a great salesman and was able to show me vehicles that suited my needs and ultimately found a perfect fit.

My purchase at glenn Polk ford was simple and painless. Juan is a great salesman and was able to show me vehicles that suited my needs and ultimately found a perfect fit.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! “Simple and painless” is exactly how buying a vehicle (and going to the dentist:) should be. It sounds like Juan did what a great salesperson should do - listened to what you needed, showed you options that actually made sense, and helped you find the perfect fit without complicating the process. We’re fortunate to have him representing Glenn Polk Ford. Enjoy your new vehicle, and thank you for giving Juan and our team the opportunity to earn your business!

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Easy to work with, quick to get things done, no pressure & Awesome People & very Friendly!!!

Easy to work with, quick to get things done, no pressure & Awesome People & very Friendly!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Bert. That is exactly how car buying should feel, easy, quick, and completely pressure-free. I am glad our team made the process enjoyable for you. We are blessed with some truly awesome people, and I appreciate you recognizing that. Enjoy the new vehicle and thank you for choosing us.

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From start to finish on the Trk buy went smooth and easy and final sign day was a breeze

From start to finish on the Trk buy went smooth and easy and final sign day was a breeze

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you. Smooth and easy from start to finish is exactly what the Polk Promise is all about. I am glad Tim Miller and the team made the truck buying process simple and stress free, right down to signing the paperwork. We appreciate you choosing us and hope you are loving the new truck.

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Frank Was 10/10 with customer service, answered all our questions accordingly.Definitely your to go guy when buying a vehicle!

Frank Was 10/10 with customer service, answered all our questions accordingly.Definitely your to go guy when buying a vehicle!

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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mario. That is what I am talking about. Frank Villarreal really knows how to take care of people, answer every question the right way, and make the whole process feel easy. I am glad he delivered that kind of experience for you. We appreciate you choosing us and hope you are loving the new ride.

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Polk Ford is so easy to do business with. They go above and beyond to take care of the customer

Polk Ford is so easy to do business with. They go above and beyond to take care of the customer

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike. That is exactly what we want every experience to feel like, easy and taken care of the right way. Our team works hard to go above and beyond, and I am glad that came through. That is what the Polk Promise is all about. We appreciate you choosing us and look forward to helping you again.

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10/10 service and sales is always helpful I would buy and bring my vehicle here to be serviced every day of the week the staff is just so nice and helpful

10/10 service and sales is always helpful I would buy and bring my vehicle here to be serviced every day of the week the staff is just so nice and helpful

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, JD. A 10 out of 10.....that is what I am talking about!!!!! I am glad both our sales and service teams continue to take great care of you and make it feel easy every time you come in. We are blessed to have a team that truly cares and it shows. That kind of trust means a lot to us and we appreciate you choosing us again and again. We will be here whenever you need us.

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Lori and the techs really stepped up. Got me in and out of there 2 1/2 hrs I had a def check engine light while going through town on a trip to Amarillo. Really appreciate them taking care of me and getting back on the road!

Lori and the techs really stepped up. Got me in and out of there 2 1/2 hrs I had a def check engine light while going through town on a trip to Amarillo. Really appreciate them taking care of me and getting back on the road!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much. That is what it is all about right there, taking care of you when you need it most and getting you back on the road. Lori and our techs did a great job jumping in, diagnosing it, and moving quickly so your trip was not derailed. That kind of teamwork matters, and we are glad we could help you keep rolling to Amarillo. Safe travels and we appreciate you trusting us in the middle of your trip.

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