Reviews
Easy to work with, quick to get things done, no pressure & Awesome People & very Friendly!!!
Easy to work with, quick to get things done, no pressure & Awesome People & very Friendly!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Bert. That is exactly how car buying should feel, easy, quick, and completely pressure-free. I am glad our team made the process enjoyable for you. We are blessed with some truly awesome people, and I appreciate you recognizing that. Enjoy the new vehicle and thank you for choosing us.
From start to finish on the Trk buy went smooth and easy and final sign day was a breeze
From start to finish on the Trk buy went smooth and easy and final sign day was a breeze
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you. Smooth and easy from start to finish is exactly what the Polk Promise is all about. I am glad Tim Miller and the team made the truck buying process simple and stress free, right down to signing the paperwork. We appreciate you choosing us and hope you are loving the new truck.
Frank Was 10/10 with customer service, answered all our questions accordingly.Definitely your to go guy when buying a vehicle!
Frank Was 10/10 with customer service, answered all our questions accordingly.Definitely your to go guy when buying a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mario. That is what I am talking about. Frank Villarreal really knows how to take care of people, answer every question the right way, and make the whole process feel easy. I am glad he delivered that kind of experience for you. We appreciate you choosing us and hope you are loving the new ride.
Polk Ford is so easy to do business with. They go above and beyond to take care of the customer
Polk Ford is so easy to do business with. They go above and beyond to take care of the customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike. That is exactly what we want every experience to feel like, easy and taken care of the right way. Our team works hard to go above and beyond, and I am glad that came through. That is what the Polk Promise is all about. We appreciate you choosing us and look forward to helping you again.
10/10 service and sales is always helpful I would buy and bring my vehicle here to be serviced every day of the week the staff is just so nice and helpful
10/10 service and sales is always helpful I would buy and bring my vehicle here to be serviced every day of the week the staff is just so nice and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, JD. A 10 out of 10.....that is what I am talking about!!!!! I am glad both our sales and service teams continue to take great care of you and make it feel easy every time you come in. We are blessed to have a team that truly cares and it shows. That kind of trust means a lot to us and we appreciate you choosing us again and again. We will be here whenever you need us.
Lori and the techs really stepped up. Got me in and out of there 2 1/2 hrs I had a def check engine light while going through town on a trip to Amarillo. Really appreciate them taking care of me and getting back on the road!
Lori and the techs really stepped up. Got me in and out of there 2 1/2 hrs I had a def check engine light while going through town on a trip to Amarillo. Really appreciate them taking care of me and getting back on the road!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much. That is what it is all about right there, taking care of you when you need it most and getting you back on the road. Lori and our techs did a great job jumping in, diagnosing it, and moving quickly so your trip was not derailed. That kind of teamwork matters, and we are glad we could help you keep rolling to Amarillo. Safe travels and we appreciate you trusting us in the middle of your trip.
They had Excellent service and was happy taking the truck back home at a great deal!
They had Excellent service and was happy taking the truck back home at a great deal!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you. That is what we love to hear. Mike and Frank both do a great job taking care of people and making the buying experience smooth and enjoyable. We are blessed to have guys like that on our team. Enjoy the new vehicle and we appreciate you choosing us.
Very easy to get in and out and they offered to do a free recall while the truck was there.
Very easy to get in and out and they offered to do a free recall while the truck was there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. That is what a service visit should feel like, easy, efficient, and respectful of your time. Lori Brown does a great job staying on top of things and looking out for our customers, and I am glad she was able to get that recall handled for you while you were already here. Taking care of things the right way matters, and we appreciate you trusting us with your truck.
Person behind the counter was great, service was quick and through, it was a great experience
Person behind the counter was great, service was quick and through, it was a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. That is exactly how it should feel from the moment you walk up to the counter to the moment you drive away. I am glad our team took great care of you and made the process quick and thorough. That kind of experience matters, and we appreciate you trusting us with your vehicle. Looking forward to helping you again down the road.
Always efficient and friendly. They are concerned with your needs. My truck is very important to me and it becomes important to them when I have it serviced.
Always efficient and friendly. They are concerned with your needs. My truck is very important to me and it becomes important to them when I have it serviced.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
That means a lot to hear. When your truck matters to you, it should matter to us too, and I am glad that came through in your visit. Efficient, friendly, and focused on your needs is exactly what we are aiming for. We truly appreciate you trusting us with something that important. Looking forward to taking care of you next time.