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Griffin Ford - GA

(59 reviews)

Reviews

(59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thank you for your help , I will be back again for

Thank you for your help , I will be back again for service and new vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jody and Kevin were great to deal with.

Jody and Kevin were great to deal with. Kevin went above with what we thought the problem was and we had several other problems and he took care of them. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great. People were friendly and responded...

Service was great. People were friendly and responded immediately without losing a lot of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jenny is amazing to work with. I would recommend her for...

Jenny is amazing to work with. I would recommend her for all your car needs! She is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service! Harvey is the best! Such a sweet...

Great customer service! Harvey is the best! Such a sweet man and very knowledgeable. Shane, the finance manager, did a great job as well. I am so pleased with the entire purchasing experience. And I love my new Expedition Max!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is very clean everybody act very professionally the...

It is very clean everybody act very professionally the customers feel right at home when they enter the business it makes a big difference when you are greeted with a Mr or Mrs that is a game changer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the third vehicle I have purchased and had...

This is the third vehicle I have purchased and had serviced by Griffin Ford. I have been very satisfied with them or I would have not been dealing with them since 1990. Five stars & I don’t usually give that good a rating as it does not leave improvement room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a wonderful experience during the purchase of our...

We had a wonderful experience during the purchase of our 2021 Explorer. This is the second vehicle we have purchased from Griffin Ford and I would not hesitate to go back to them in the future. Benjamin Gay was our salesperson. He was friendly and helpful and a joy to get to know. I would definitely recommend Griffin Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been doing business with Mark for years. Always...

I have been doing business with Mark for years. Always have received great service and professional care from both the sales department and service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They worked hard to make sure I was satisfied. Shane and...

They worked hard to make sure I was satisfied. Shane and Ben went the extra mile to ensure I was pleased with the vehicle I was leaving with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.