Reviews
Write a reviewGood follow up from dealer
Dealer got back to me right away. I decided not to go as the color wasn't exact as we wanted in the vw but overall a good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dishonest Sales Practices
Dishonest Sales Practices, the warranty manager lied about extended warranty that was sold to me. Since it was an off site sales event, there were no cameras or video! How convenient! What a scam! I will never purchase another FORD or deal with the Hertrich company.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Dept.
price for a used Mazda Miata was thousands up high. Bought car elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Review on search for used auto
don't much care about the showrooms. they just cost extra money and boost up the prices customers have to pay in order to cover same. I am searching for a low cost auto. around $4k but they don't really stock very many in this price range. More a new and newer used car dealership. One never knows as a trade in might hit my requirements. Staff is very nice and friendly. I don't know enough about them to recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
LOVE IT!!!!!
Great place to go to you feel welcomed and no stupid question is stupid(: i love this place and i would recommend it to any1
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
excellent car but unyielding on price or trade in
Initially given price range for trade in of 4-5 thousand then dropped to 1500 and refused more than 2000. 2003 Windstar was in excellent condition with dealer only care and added remote starter. Also unyielding on stated price of the Ford Flex Limited that I purchased.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase