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Hertrich Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good follow up from dealer

Dealer got back to me right away. I decided not to go as the color wasn't exact as we wanted in the vw but overall a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dishonest Sales Practices

Dishonest Sales Practices, the warranty manager lied about extended warranty that was sold to me. Since it was an off site sales event, there were no cameras or video! How convenient! What a scam! I will never purchase another FORD or deal with the Hertrich company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Car Dept.

price for a used Mazda Miata was thousands up high. Bought car elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Review on search for used auto

don't much care about the showrooms. they just cost extra money and boost up the prices customers have to pay in order to cover same. I am searching for a low cost auto. around $4k but they don't really stock very many in this price range. More a new and newer used car dealership. One never knows as a trade in might hit my requirements. Staff is very nice and friendly. I don't know enough about them to recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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LOVE IT!!!!!

Great place to go to you feel welcomed and no stupid question is stupid(: i love this place and i would recommend it to any1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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excellent car but unyielding on price or trade in

Initially given price range for trade in of 4-5 thousand then dropped to 1500 and refused more than 2000. 2003 Windstar was in excellent condition with dealer only care and added remote starter. Also unyielding on stated price of the Ford Flex Limited that I purchased.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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