Reviews
Write a reviewGreat folks to deal with!
Great experience at Hixson. They met my price expectations and were courteous and efficient in the process. Best buying experience ever. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New purchase
Was a great experience buying a vehicle from this dealership. They did everything they could to help us with making a great deal our new vehicle. The sales person was very knowledgeable on the vehicle we were interested in. Thanks to everyone at Hixon Ford.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rusty, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Hixson Ford Alexandria La.
outstanding in everyway. Service, the way they took cart lift off old truck and installed on new .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Ford Explorer purchase
The best experience we have ever had at a dealership. Exceptional friendly and professional service. We will definitely go back to purchase another vehicle from Chuck again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. James E Johnson
Chuck F was my salesman. Very knowledgeable and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! Chuck will be glad to hear about your kind words and five stars. Safe travels!
Satisfied Customer
Mr. Wayne Mims was very helpful in assisting me. I will definitely refer anyone looking to purchase a new vehicle to Hixson Ford of Alexandria.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christy, thank you for taking the time to leave us your response to Wayne's outstanding customer service; he will definitely appreciate your recommendation! If there is anything else we can do to assist you, please let us know! Take care!
Loving My Escape
So far I am completely satisfied with my purchase of the 2018 Ford Escape....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christy, thank you for your kind words and congratulations on your new 2018 Ford Escape! If you have any additional questions about your new vehicle, we will be more than happy to assist you. Safe travels!
Awesome Car Buying Experience
Hassle-free process. I was treated like royalty! I informed the salesman of what type of vehicle I wanted, provided pertinent info over the phone, and by the time I arrived, all documents & the vehicle were ready & waiting! I was out of the dealership in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership
Purchasing my vehicle from Hixon autoplex was a very pleasant experience. Everyone at the dealership was very friendly. The salesperson who handled my purchase was very courteous and helpful. Overall, I enjoyed the process of buying my vehicle. Great place to shop!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad you had a pleasant car buying experience, Brenda! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
keep it HONEST
had a great experience minus one thing, and im sure most all dealerships have the same problem. the salesman kept telling me on the phone he could get me to a certain note if I would just come in. all I had to do was come in. after I come in the price changed. I went to buy a car and did, but I do not enjoy being led on, be open and honest about someone's buying potential. it will go much farther in the end. otherwise great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase