Reviews
Write a reviewREPAIRS MADE
THE SERVICE DONE SEEMS TO HAVE TAKEN CARE OF THE PROBLEM, TIME WILL TELL
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
MKX service was quick, friendly, and did a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great servic, clean friendly, timely
Just great as always. Our only complaint that was when making the appointment we did not get Steve or Marty and the young man we did get had some problems focusing on what my husband was telling him about name, make and so on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you found us so helpful! Again, we appreciate your recommendation of Joe Mahan Ford and we hope to be of service again in the future.
service of my 2010 ford F-150, making a trip
I work out of town so it's not always easy to get into a shop to have work done. But I called your guys, he said if I could bring it in the next day he would get on it, I said my wife and daughter can drop it off this evening and you just call when its ready. That's what I call service with a smile, they dropped it off, I received a call that next morning it was ready, I was able to go pick it up. Everyone was very nice and helpful. I enjoy doing business with Joe Mahan. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior Service and Staff
I moved to the area with a 2008 Ford Taurus that I had purchased at another dealer. No problem - the service department and staff at Joe Mahon Ford are the best! They take great care of my car, are always cheerful and take time to answer any questions that I have. They keep track of what preventive maintenance item is needed so I don't have to worry and can keep my car in shape! And even though they only see me every 5,000 miles (at oil change time)they greet me by name when I arrive - now that is GREAT customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Lisa! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
Always great service
As always, the Service Dept went above and beyond to make me as a customer , happy :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
AWESOME DEALERSHIP !!!!!
Returned again for service, and service repair that was needed. Service was AWESOME! The service staff does an Awesome job every time! They know me by name, and they make me feel valued as a customer! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Wilson! We're happy to help however possible. We greatly appreciate your business, and thank you again for the review!
1997Mercury Tracer LS
The staff always listens to my concerns about my car.They always perform quality repairs on my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I purchased a 2015 Ford Edge. Staff was very friendly and helpful dealing with my trade-in and the purchase of my Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We hope you enjoy your new Edge! Thank you for your five-star review, and don't hesitate to give us a call if there's anything we can do for you!
Repair work completed quickly
The repair was done in a timely manner and the problem was resolved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Louis. The staff at Joe Mahan Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!