Reviews
Write a reviewGreat Service
Our sales person Albert was wonderful, understanding, and went out of his way to make sure we were take care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Our salesperson Jorge Lara was amazing and extremely helpful. He made the whole process go very smooth. Everyone else was also very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
NICK the service rep is outstanding. He always does what he says he can do. He always has me in and out out in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I loved the fact that Brian got me in and out. He did not waist my time. He worked fast and was able to accommodate all my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
50,000 mile service
Quick in and out. Friendly personable staff that answered questions and called when my vehicle was ready all made for an enjoyable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and knowlegable
I came to Lithia to look at the Explorer, I was not sold on Ford and have always been more of a Chevy guy. Charles really sold me on the safety features and gas mileage of the Explorer. Rob and Charles met my price point, and I felt like I got a fair deal. Vinnie was a great help to my wife at explaining the luxury features and how they could make her life easier. This was our best car buying experience and I want to thank the Lithia Team for making it so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service dept at lithia ford
its a plesant experience even when problems arise, it gets handled. my adviser ensures that i leave satisfied with work performed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car purchase
Our salesman was the best we've ever worked with. We will definitely be back to purchase another vehicle. Very satisfied with the service that we received at Lithia Ford in Fresno, Ca.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car experience
Stephen was awesome. He made me feel comfortable and never was pushy. He listened to my needs and exceeded them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They lie
I bought a new truck from a dealer very far away and had some repair work that needed to be done and they told me I had take it where I bought it from to get the work done I called ford motor company and was told any dealership has to make the repairs as ford was paying the bill. They lied to me knowing I have bought other cars from them and have had them do all services and repairs the cars need I will never go back to them again
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase