Long-Lewis Ford of Hoover

Chris Wesson in the service dept. was great. All staff were very helpful. Very easy to set an appointment. Work was performed as scheduled and ready when promised!!!!!

Great service, fast and friendly

was serviced in a very reasonable amount of time

Took me back to work. Called and told me estimate. Had car ready on time. Fixed problem.

Very polite and helpful as well as timely.

Love my MKT service took a little longer than expected but other than that a good experience. Lounge area neat and clean. Uncomfortable seating.

Always very upfront and courteous. I wouldn't take my ford any other place

The parts manager, when I called to check on getting a new key, was very helpful; agreeing that he had the parts, explaining the need for the vehicle at the time the key is made, and providing a price. The service manager, when I arrived, made me comfortable, explained procedure, took all my information, we agreed on a time, and then he called when the car/key were ready.

Done in less time than was told it would take. Made my next appointment without stress.

F150 with ecoboost misfire under heavy acceleration. TSBs and reburn was done. Pleasant and professional service reps made a good experience. Truck was clean upon return. Communication was excellent.