Reviews
Write a reviewNot so quick
Bathroom needed some attention. It's to more than an hour to have oil change.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Sames, Great & Friendly
Went in as a walk-in, took care of my needs quickly. Needed an estimate for ins purposes, will most def return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, I am glad that we met your expectation and looking forward to serving you in the future.
I will Be Back
I am completely satisfied with my purchase. I will be back for my next vehicle
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, it is important to us that we practice what we preach. Thank you again for making Sames your choice. Tom Grover GM
Oil Change
The ladies at the front desk are exceptionally nice and helpful! I bought my car from Eddie Yaklin Ford, but have had good service since Sames took over.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, we appreciate you returning to the place you purchased your vehicle and we will continue to ensure you will have a great service experience as well as purchasing your next vehicle. Tom Grover GM
Hoorible Manager
Met some very nice people here but I will not recommend my friends or family to speak with the Nissan Manager Jovy Ybarra. He was very disrespectful and did nothing but insult us. Talked about the cars and house he has bought and the kind of money he has spent on things. Very unprofessional and continued reminding us how our credit is "HORRIBLE". Maybe he needs to understand that some people have hard times more than others. Come to find out we have a friend that knows his family and that they speak ill of him as well and he has no place to talk about others credit situations when he is seating on the same boat as us. As I said there were some great people working there but the Manager Jovy Ybarra is someone I would not recommend and is a horrible choice for a manager. Thankfully we were helped by the local Chevy store getting us into a new malibu.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please contact us at (361) 592-2661 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.
All around 5 stars
All of the staff is great... super friendly and helpful.... would recommend to anyone in the market.... sales and service department are top notch... go see them in kingsville for all your vehicle needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
I bought a new car from Sames and I recommend them
3 months ago I walked into Sames dealership just to ask, and I was lucky enough to meet Freddy, he was nice and honest man, he explained all the offers and helped me pick the right one for my budget, he even helped me find good discounts and choose the right payment plan, so I walked out couple hours later happy with my brand new car and with my new friend, thanks a million Freddy. Since then I keep telling my friends about this shop, and when I plan to buy another car I'm definitely going back to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your comments, Freddy is one our best. We appreciate your business and spreading the word; Shop Sames and Save and leave Happy!
Altima Mid Night Edition
Great customer service from Mr. Eddie Espinoza. 2nd vehicle from him and he always takes care of us during and after our car purchase. Will be returning soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Very clean & welcoming!!
Everyone was very friendly & welcoming! Will be returning & recommend to family & friends
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana, thank you for your kind words and I am happy your service experience was what you expected. Thank you again and come back to see us.
Great Salesman Eddie Espinoza
This is my 3rd vehicle I have purchased from Eddie Espinoza here at Sames Nissan in Kingsville. Always gives me great deals!!! Will be seeing him in the near future and sending my friends and family to him. THANK YOU SAMES FORD & NISSAN. But a BIG THANK YOU to EDDIE ESPINOZA. Be sure to ask for him if your looking for a carl.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your positive review means a lot to us and we?re happy we could help you! Thanks again for your business! Take care!