Reviews
Write a reviewBreach of Trust
The service and repair costs became excessive over the years. It is understood that service costs will be higher at a dealer than a car repair shop. Our car was only serviced by Volvo. You hope that trust is built up over time and you will not be taken advantage of during a service time. Once the trust is lost the business relationship will come to an end. Please stop sending me Volvo Marketing Material
Breach of Trust
The service and repair costs became excessive over the years. It is understood that service costs will be higher at a dealer than a car repair shop. Our car was only serviced by Volvo. You hope that trust is built up over time and you will not be taken advantage of during a service time. Once the trust is lost the business relationship will come to an end. Please stop sending me Volvo Marketing Material
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your honest review. Rest assured, we will address the comments you provided with our staff. Thank you for being a valued customer.
Love my XC40!
Just purchased my 2019 xc40 at lease end from Ramsey Volvo. It was quick pain free and wonderful customer service. Thank you for an easy process.
Love my XC40!
Just purchased my 2019 xc40 at lease end from Ramsey Volvo. It was quick pain free and wonderful customer service. Thank you for an easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.
Great sales rep--great dealership!
Not that there is anything out there that's a real bargain these days, but after a LOT of research, I think Ramsey Volvo consistently beat the competition on price. Our sales rep, Chris Corrigan, was extremely helpful, with absolutely no "hard sell" at all. Very knowledgeable and really listened to what we wanted. Everyone we dealt with at the dealership was helpful, and accommodating, and we are quite satisfied with our new XC60. A very good experience all around.
Great sales rep--great dealership!
Not that there is anything out there that's a real bargain these days, but after a LOT of research, I think Ramsey Volvo consistently beat the competition on price. Our sales rep, Chris Corrigan, was extremely helpful, with absolutely no "hard sell" at all. Very knowledgeable and really listened to what we wanted. Everyone we dealt with at the dealership was helpful, and accommodating, and we are quite satisfied with our new XC60. A very good experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're so happy to see that you had a great experience working with Chris. We appreciate your positive feedback.
First Class Service - John Mastroeni
Volvo Ramesy is the place to go! First and foremost the showroom is designed beautifully and the Customer Service is A1. Every single person treats you with respect and dignity and are beyond informative & equipped with an abundance of information. John Mastroeni -- the Service Consultant went above and beyond for me when it came to Servicing my Volvo XC60 Inscription. Not only did he service my car, he dug into deeper detail of what was needed and put me back on the road safer and stronger then when I came in. He was kind enough to tell me -- in addition to service -- that I needed rotors, that a few fuses needed to be replaced, and he then situated me in a beautiful loaner car so he could take the necessary time to make the adjustments. When I returned I was pleased to see my car serviced, all dashboard lights of, in safer condition, fluids topped off and washed too. Simply outstanding service! There's no greater feeling than when you enter an establishment and the people there treat you with that "old school" customer service that feels long forgotten in this modern age. Not only am I a Volvo driver because of its sophistication, safety, class & modern technology, the staff at Volvo Ramsey more than represents the brand I have so much respect for. Look no further in the tri-state area than Volvo Ramsey. They will exceed your expectations!
First Class Service - John Mastroeni
Volvo Ramesy is the place to go! First and foremost the showroom is designed beautifully and the Customer Service is A1. Every single person treats you with respect and dignity and are beyond informative & equipped with an abundance of information. John Mastroeni -- the Service Consultant went above and beyond for me when it came to Servicing my Volvo XC60 Inscription. Not only did he service my car, he dug into deeper detail of what was needed and put me back on the road safer and stronger then when I came in. He was kind enough to tell me -- in addition to service -- that I needed rotors, that a few fuses needed to be replaced, and he then situated me in a beautiful loaner car so he could take the necessary time to make the adjustments. When I returned I was pleased to see my car serviced, all dashboard lights of, in safer condition, fluids topped off and washed too. Simply outstanding service! There's no greater feeling than when you enter an establishment and the people there treat you with that "old school" customer service that feels long forgotten in this modern age. Not only am I a Volvo driver because of its sophistication, safety, class & modern technology, the staff at Volvo Ramsey more than represents the brand I have so much respect for. Look no further in the tri-state area than Volvo Ramsey. They will exceed your expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing the details of your visit with us, we're glad it was a great one!
Excellent 120K miles tune up & repairs
Just completed a key 🔑 huge mileage check up / tune up on an almost 5 years old Volvo Sedan purchased from Ramsey Volvo Cars Dealership. As usual the service team was helpful, friendly, & honest. John M of Service Team was especially helpful as always!
Excellent 120K miles tune up & repairs
Just completed a key 🔑 huge mileage check up / tune up on an almost 5 years old Volvo Sedan purchased from Ramsey Volvo Cars Dealership. As usual the service team was helpful, friendly, & honest. John M of Service Team was especially helpful as always!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, we're glad you had a great experience with our Service team!
Stay away
Price gouging at its best stay away horrible customer service finance department is a bunch of rip off artist selling Warranties that are absolutely useless
Stay away
Price gouging at its best stay away horrible customer service finance department is a bunch of rip off artist selling Warranties that are absolutely useless
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to rate us. We apologize that your visit was not ideal. Please send an email to us at reviews@ramseycars.com if you have any further comments that you would like us to address. We appreciate your business.
Do your homework
These guys are crooks they play games with numbers sell you warranties that don’t even exist buyer beware , from the moment we arrived plenty of cars in the parking lot which made me think twice now I know the reason gouging at its best
Do your homework
These guys are crooks they play games with numbers sell you warranties that don’t even exist buyer beware , from the moment we arrived plenty of cars in the parking lot which made me think twice now I know the reason gouging at its best
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're very sorry to see that you had an experience like this with us. We appreciate you bringing it to our attention and assure you that the issues you encountered will be addressed with our staff appropriately.
Service
My car buying experience in January was excellent and I just brought my car in for service which was convenient and an overall very good experience.
Service
My car buying experience in January was excellent and I just brought my car in for service which was convenient and an overall very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great comments Alex! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.
New Car Buying Experience
I had been searching for a new vehicle as my current lease was almost over. After visiting a few dealerships I found the staff at Ramsey Volvo to be the most inviting and accommodating. I understand that the current world situation is hard on all industries but this dealership was willing to work with you. All others were take it or leave it(basically taking advantage) I found all of the employees to be friendly and helpful. From the receptionist to our salesman John to LJ who explained the entire vehicle to me on pick up I could not have asked for a friendlier atmosphere.
New Car Buying Experience
I had been searching for a new vehicle as my current lease was almost over. After visiting a few dealerships I found the staff at Ramsey Volvo to be the most inviting and accommodating. I understand that the current world situation is hard on all industries but this dealership was willing to work with you. All others were take it or leave it(basically taking advantage) I found all of the employees to be friendly and helpful. From the receptionist to our salesman John to LJ who explained the entire vehicle to me on pick up I could not have asked for a friendlier atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great comments! Our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.
Best experience ever
I have been getting Volvo with Ramsey Volvo for over a decade and it has always been the best experience. Tim Bourne and Steve Coronato are the reasons that makes me come back every time and their staff has always been nice, considerate and caring throughout all of my experience. Thank you as always!
Best experience ever
I have been getting Volvo with Ramsey Volvo for over a decade and it has always been the best experience. Tim Bourne and Steve Coronato are the reasons that makes me come back every time and their staff has always been nice, considerate and caring throughout all of my experience. Thank you as always!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!