Stuckey Ford

We recently worked with sales professionals at Stuckey Ford and found them to be a pleasure to deal with—honest, upfront, and respectful of our time. Unfortunately, our experience with management was the complete opposite. What should have been a straightforward car-buying experience turned into an exhausting afternoon filled with the usual back-and-forth tactics. Despite clearly stating that we had a prior commitment, our keys were held until negotiations were wrapped up, making us late and leaving a very sour impression. Our time is extremely limited outside of Mondays due to our schedules. Since we couldn’t finalize the deal that day, we attempted to work out remaining details throughout the week. Our sales professional continued to do his best to help, but it was clear that management was not being transparent. We were told—nearly a week later—that the offer from Monday was only good for that day, something that was never disclosed at the time. We were also told our trade value would be nullified if we didn’t sign the following Monday, which felt like pressure rather than professionalism. To make matters worse, we’ve repeatedly asked for a final financing amount and continue to be quoted the same number from Monday—despite having made an additional payment, which should have changed the balance. Overall, we’re incredibly disappointed in the tactics used by management, which felt more like gamesmanship than customer service. Again, our sales professional did his best to navigate a frustrating situation, but the behavior at the management level at Stuckey Ford does not reflect the values Stuckey Automotive claims to stand for

purchased a23 xlt less than 13000 miles went by pic of truck got there they gave that bed cover to another customer I ended up getting a old faded one from something old they detailed the truck I recleaned it at home the next morning so pissed I should have taken it back for a refund. offered my another cleaning and was told got a used truck got a used bed cover and was also told new ones aren't that expensive, I won't go back there again and will spend the 100 dollar deductible to another dealer for repairs on the extended warranty.WILL NEVER GO BACK AGAIN. don't understand all the five star reviews I must be the only one that got screwed.

Great to work with! Made the process easy from the phone process to the showroom and test drive was informative and hassle free. Best experience yet

Stuckey ford was a great place to purchase a vehicle, it was quick, easy, and everyone was very knowledgeable and polite. I would definitely recommend stuckey to anyone out there looking to purchase a vehicle.

The team at Stuckeys was amazing. The lowest price and high customer service drove us to this store. Super easy to get in and get out to and enjoy our day. Will be coming back for my next ride.

Stuckey ford is awesome to work with! Go ask for Bobby krouse. Super easy to work with!

AWESOME people, prices are super low, and we were there for maybe an hour. Super efficient people.

LIARS! This team is nothing but a bunch of liars! Every time I contact them to complete a sale, they take forever to respond if they even do respond back. They don't keep their word and just make excuses. Do not do business with this shady dealership! Avoid like the plague!

Top notch operation. I have purchased multiple vehicles there and have always been pleased. Salesman (Bobby Krouse) was helpful, knowledgeable.

I purchased my last 3 vehicles here. Never again after my current car. The transmission has been nothing but problems from day one. Luckily, I did get a warranty. They "rebuilt" it twice...still giving me issues. Now they don't really seem interested in honoring the warranty any further. Service won't even look at it without their "transmission guy" in house. Which would be OK (maybe he knows what he's doing) except he apparently works a banker's schedule and I have to take time off to go there while he's there. Done with them.