Reviews
Austin made everything easy.
Austin made everything easy. I dropped off after hours, he made sure everything was taken care of that I requested
Austin made everything easy.
Austin made everything easy. I dropped off after hours, he made sure everything was taken care of that I requested
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very fast had a oil change and tire rotation Hope took
Very fast had a oil change and tire rotation Hope took care of everything great job
Very fast had a oil change and tire rotation Hope took
Very fast had a oil change and tire rotation Hope took care of everything great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was great with updates.
The staff was great with updates. I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to their questions and requests. I really appreciate all that they did for me. Thank you, thank you! Sheila Manhoff
The staff was great with updates.
The staff was great with updates. I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to their questions and requests. I really appreciate all that they did for me. Thank you, thank you! Sheila Manhoff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our collision service team!!
Excellent service.
Excellent service. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again.
Excellent service.
Excellent service. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our service team!!
I said yes I would recommend this station because
I said yes I would recommend this station because generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the bill was for over $80. When I asked why, the service person had no good explanation (she tried something about how the quote was for Fords and not Jeeps). So after a phone call to someone she brought the price down to the 70s, and then when I spoke up again she just reduced it to the original price. Long story short, if we have another experience like that we will go somewhere else for service.
I said yes I would recommend this station because
I said yes I would recommend this station because generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the bill was for over $80. When I asked why, the service person had no good explanation (she tried something about how the quote was for Fords and not Jeeps). So after a phone call to someone she brought the price down to the 70s, and then when I spoke up again she just reduced it to the original price. Long story short, if we have another experience like that we will go somewhere else for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and the time you took to let us know of your concerns. We certainly don't want you to service elsewhere so in the future if you have concerns, please reach out to our Service manager Bob or General Manager Jeff. You can reach then at 414-771-9000 We apologize that this visit did not turn out as expected.
Professional and friendly.
Professional and friendly. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business.
Professional and friendly.
Professional and friendly. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our service team!!
Everything was good, nothing to complain about.
Everything was good, nothing to complain about. The Service department was very helpful. Thank you.
Everything was good, nothing to complain about.
Everything was good, nothing to complain about. The Service department was very helpful. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to recognize our service department and giving us a 5-star rating!
Wonderful people whom, in my opinion, take the time to
Wonderful people whom, in my opinion, take the time to understand your concerns and strive to solve them. Easy to set up an appointment. Always contact you with any questions they might have. Their work is terrific. My family and I have purchased and serviced over a dozen vehicles in the last 15+ years.
Wonderful people whom, in my opinion, take the time to
Wonderful people whom, in my opinion, take the time to understand your concerns and strive to solve them. Easy to set up an appointment. Always contact you with any questions they might have. Their work is terrific. My family and I have purchased and serviced over a dozen vehicles in the last 15+ years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your continued business and for taking the time to share. We're glad to have you as one of our Uptown Family!
Excellent customer service and communication Friendly,
Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner
Excellent customer service and communication Friendly,
Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving feedback about your experience and giving us a 5-star rating. We appreciate your time and your business!
Excellent customer service and communication Friendly,
Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner
Excellent customer service and communication Friendly,
Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with us. We appreciate your business!