Reviews
Write a reviewFound their used vehicles on internet, ask a couple...
Found their used vehicles on internet, ask a couple questions and had a response in a short time and was ask if there was anything else he could help me with. Got to the dealership and was met at the door. Everyone we were associated with was very friendly, helpful and professional. We don't usually buy a vehicle our 1st visit but did at Beatrice Ford/Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was friendly, knowledgeable, and eager to help...
Everyone was friendly, knowledgeable, and eager to help me. I was impressed with the whole process and how quickly it all went. I would recommend this dealership to anyone needing a new or used vehicle. The follow up call was much appreciated and made me feel that it wasn't just a car sale to them. Sincerely Kathi Hassel- Strom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kathi, Thanks for making the trip down to see us. I know your new Fusion will serve your daughter well for many years to come. If there is anything I can do for you, your friends or family in the future please let me know. Thanks again. Chris
Brett was very helpful and pleasant to work with! We...
Brett was very helpful and pleasant to work with! We didn't get the car we had gone to look at-it got sold right as we were going to test drive. Brett worked with us and gave us a good deal on another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. It was a pleasure getting the opportunity to earn your business again. I'm glad we had a different car that worked out! Let me know if there is ever anything I can do for you, your friends, or family. Thanks again, Brett
The service was excellent! Working with David and Nate...
The service was excellent! Working with David and Nate was easy and fun. I would recommend them to anyone interested in buying a vehicle. They knew which vehicles would fit my need and what I was looking for. There was no pressure to buy and they were always willing to answer any questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were extremely pleased, and somewhat surprised, at the...
We were extremely pleased, and somewhat surprised, at the excellent customer service we received from Aaron. He actually offered to drive the car we were interested in to Omaha, so that we could see it, and then brought it back the next day so we could purchase it. He was very congenial, professional, and thorough. We will definitely see Aaron first for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris got back to me in a timely manner and was always...
Chris got back to me in a timely manner and was always willing to answer my questions. He went above and beyond to get the make and model of my preference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm glad I was able to help you find the perfect vehicle. Let me know if there is anything else that I can do for you in the future. Thanks again. Chris
I needed a good used truck and I had a very certain...
I needed a good used truck and I had a very certain criteria I was looking for between options and price. Tyler and the other guys really exceeded my expectations and found me a great truck. I've bought many vehicles through the years from Beatrice Ford and will keep continuing to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought 5 cars in my life time, all 5 times have...
I have bought 5 cars in my life time, all 5 times have been the usual cut and dry "deal or no deal" car transactions we all hate. During my past vehicle buying experiences I always left the transactions felling like I was just a pay check for the salesman and as soon as I signed the dotted line is about the time the customer service stopped. At Beatrice ford our salesman Chris Chase took the time to show us all the details about our new vehicle, he went over every feature and entirely answered all of our questions. I couldn't of asked for a better sales representative to guide us through the buying process. Mack Holtmeyer, our finance person, made the financial process easy to understand and maybe more importantly, quick. I can tell that the friendliness and helpful attitudes found at Beatrice Ford are genuine, it truly is rare to find such willingness to help customers in this day and age.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm glad we were able to change your expectations of what a car buying experience can be. I'm just sorry you had to buy five cars first. In the future don't hesitate to call me with any questions you may have. Also don't forget to send your friends and family down when they are in need of a different vehicle. Thanks again. Chris
From start to finish - everyone was very helpful, willing...
From start to finish - everyone was very helpful, willing to answer questions, took the time to work with us and never made us feel "pushed" into a decision. They knew what we wanted, could afford and found it in just a short amount of time.The new technology included with our Ford Escape Titanium was explained to us in a way we could understand and we could/can call them 24-7 if we have any problems or questions. We will definitely recommend anyone to Beatrice Ford and look forward to doing business with them again. Their policy for servicing vehicles of picking up our car and bringing it back to us is a definite plus-they even will give us a loaner car if needed. No more "courtesy" vehicle drivers-such a convenience while I am at work. Thank you Beatrice Ford and Doug, Chris, Mack and David! And kudos to Ray Hernandez, the owner of Beatrice Ford, for a customer friendly experience and atmosphere to purchase or lease a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing to do business with us. I'm glad we lived up to your expectations and look forward to staying in touch and helping you in the future. If there is anything else I can do for you, your friends or family please let me know. Thanks again. Chris
I needed a good used car right now. What sold me on this...
I needed a good used car right now. What sold me on this car/dealership over the others was the presentation of the sale and the amount of effort in making the used car ready for sale. Clean car, clean windows, clean interior, new tires, new wipers, and Brett explaining all the service offered by the dealership helped close the sale. I was very pleased with everything during the process and look forward to future business with this dealership. And yes I will recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I'm glad that we had a vehicle that fit your needs. Our job starts now! I look forward to taking care of you and your vehicle for the entire length of ownership. I look forward to helping out your friends and family and welcoming them into our family. Thanks Again, Brett