Reviews
Very attentive, excellent communication.
Very attentive, excellent communication. Very knowledgeable and pleasant from the time I walked in till the deal was made.
Very attentive, excellent communication.
Very attentive, excellent communication. Very knowledgeable and pleasant from the time I walked in till the deal was made.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!
Eduardo was an outstanding salesperson with excellent
Eduardo was an outstanding salesperson with excellent communication skills! He thoroughly answered all my questions and did a great job of informing me about the vehicle?s functions and overall buying options. He was very professional, knowledgeable and a genuinely kind person.
Eduardo was an outstanding salesperson with excellent
Eduardo was an outstanding salesperson with excellent communication skills! He thoroughly answered all my questions and did a great job of informing me about the vehicle?s functions and overall buying options. He was very professional, knowledgeable and a genuinely kind person.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eduardo Quintana was an outstanding sales person - very
Eduardo Quintana was an outstanding sales person - very professional, knowledgeable and genuinely kind and decent person. He thoroughly answered all my questions - great communicator!
Eduardo Quintana was an outstanding sales person - very
Eduardo Quintana was an outstanding sales person - very professional, knowledgeable and genuinely kind and decent person. He thoroughly answered all my questions - great communicator!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!
This dealership was very efficient professional made the
This dealership was very efficient professional made the entire process painless. I would recommend this dealership to friends and family
This dealership was very efficient professional made the
This dealership was very efficient professional made the entire process painless. I would recommend this dealership to friends and family
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
My Salesperson, Stephanie, was outstanding!
My Salesperson, Stephanie, was outstanding! She did everything she could to make my decision easier, and was so polite and patient, despite me constantly bombarding her with questions/requests.
My Salesperson, Stephanie, was outstanding!
My Salesperson, Stephanie, was outstanding! She did everything she could to make my decision easier, and was so polite and patient, despite me constantly bombarding her with questions/requests.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!
First time buyers, the process of buying a car was very
First time buyers, the process of buying a car was very stressful. But Jonathan Cielo was an amazing guy, he was very helpful to me and my husband. He answered all of our questions and concerns. He genuinely helped in everything he could to get our car. I would definitely recommend Jonathan to all the people I know. The only recommendation I could give to the whole company is to let new customers, or new buyers know what documents are needed, to finance a car, and that they need insurance in order to take a car that same day. Other than that, my husband and I are thankful for Jonathan cielo. he?s an amazing guy !
First time buyers, the process of buying a car was very
First time buyers, the process of buying a car was very stressful. But Jonathan Cielo was an amazing guy, he was very helpful to me and my husband. He answered all of our questions and concerns. He genuinely helped in everything he could to get our car. I would definitely recommend Jonathan to all the people I know. The only recommendation I could give to the whole company is to let new customers, or new buyers know what documents are needed, to finance a car, and that they need insurance in order to take a car that same day. Other than that, my husband and I are thankful for Jonathan cielo. he?s an amazing guy !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kimberly, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Jonathan cielo was an amazing sales person.
Jonathan cielo was an amazing sales person. He was patient, kind and answered all our questions and concerns. This is the first time we buy a car and it was a little stressful at the beginning but he always was helpful and tried his hardest to give us the best service and the best deal.
Jonathan cielo was an amazing sales person.
Jonathan cielo was an amazing sales person. He was patient, kind and answered all our questions and concerns. This is the first time we buy a car and it was a little stressful at the beginning but he always was helpful and tried his hardest to give us the best service and the best deal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kimberly, thanks for your great review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
My experience was excellent here, The sales consultant
My experience was excellent here, The sales consultant Eduardo great guy helped us out with everything we needed.
My experience was excellent here, The sales consultant
My experience was excellent here, The sales consultant Eduardo great guy helped us out with everything we needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback! Eduardo will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Good to work with, moved quickly as requested.
Good to work with, moved quickly as requested. Jonathan was very friendly. Brian loves their LoJack product.
Good to work with, moved quickly as requested.
Good to work with, moved quickly as requested. Jonathan was very friendly. Brian loves their LoJack product.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
My experience was excellent here, The sales consultant
My experience was excellent here, The sales consultant Eduardo great guy helped us out with everything we needed.
My experience was excellent here, The sales consultant
My experience was excellent here, The sales consultant Eduardo great guy helped us out with everything we needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Maria, we're happy you found our staff to be helpful during your experience here at Napleton's Valley Genesis of Aurora. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!