GENESIS OF NW SAN ANTONIO

Good customer service and easy process.. with good follow up with sales team keep up the good work

MOST DISSATISFIED. In a nutshell, the response I received from Jerry Williams about the issue regarding the perturbing engine sound/noise, was "this is normal, your car's engine is 50K miles, thus the solution is buy a new Genesis". I take this as not customer centric response and attitude, I am certain that is not what the Genesis plate represents and certainly not aligned with the car brand with the widely recognized as the best mechanical warranty in the business.

Worked with Hunter and had a great purchase experience. Very nice facility. Would be happy to purchase there again.

Jerry Williams and staff were amazing. Jerry, especially, was attentive and gave me frequent updates.

Glad they took the time to actually find out what was wrong with my vehicle. I know that it took some time to get it completed but appreciated the communication during the process.

The dealership was beautiful, clean, and inviting. Everyone who worked there was welcoming and hospitable.

World Class Dealership! Sina was our sales person and was exceptional, his brother Max is the sales manager and also stayed in touch with us throughout the entire process. They gave us a great deal on a GV80 Coupe and we flew from Oklahoma City to San Antonio where Sina picked us up from the airport. Ken was our finance guy and was wonderful. If you think you've seen a classy dealership before, I promise you Genesis of NW San Antonio will top it. Nothing but consumate professionals throughout their gorgeous facility and everybody was so friendly and nice. If you're looking for the superior service and ecceptional value on a Genesis Luxury automobile, you've found it, look no further! Rob and Crystal Rogers Norman Oklahoma

It was my first time servicing the car. Gayle was terrific. Very good at explaining all the ins and out and coordinating follow up appointments. Our valet Nate was lovely as well. I was ushered to and from the dealership very conveniently! Quite grateful to the team.

Jerry in the service department is amazing. The great customer service and clean, comfortable waiting area makes the 30 mile drive less stressful.

I did a lot of research before buying a new car and the moment I stepped into Genesis of NW San Antonio, I knew I was in the right place. No need to go anywhere else. The staff was very courteous and helpful. They made me a great deal on a beautiful G90! I couldn't be happier.