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GENESIS OF NW SAN ANTONIO

(586 reviews)
Visit GENESIS OF NW SAN ANTONIO
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 3:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
New (210) 512-9297 (210) 512-9297
Used (210) 512-9299 (210) 512-9299
Service (210) 512-9307 (210) 512-9307

Inventory

See all 205 vehicles from this dealership.

About our dealership

If you’re a driver who enjoys being surrounded by luxury, from premium materials to comfort amenities to an exterior design that draws longing glances on the road, then Genesis is the brand for you. And we have the complete lineup of these remarkable vehicles waiting for you at Genesis of Northwest San Antonio. We are proud to be your ultimate source for these exquisite vehicles, and our team of brand experts is standing by to help you find the perfect one for your needs and desires. Choose among the refined and upscale sedans that represent true automotive excellence in engineering, styling, and feature offerings.
At our dealership, we pride ourselves on 100% customer satisfaction.

Service center

Phone number (210) 512-9307

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GENESIS OF NW SAN ANTONIO from DealerRater.

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Excellent staff.

Excellent staff. Easy to work with. Glad i could take a test drive with just the wife and really discuss pros and cons of the vehicle without the sales representative

Excellent staff.

Excellent staff. Easy to work with. Glad i could take a test drive with just the wife and really discuss pros and cons of the vehicle without the sales representative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy scheduling and great service.

Easy scheduling and great service. Dealership is focused on the customer. Jerry is the guy!

Easy scheduling and great service.

Easy scheduling and great service. Dealership is focused on the customer. Jerry is the guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very modern facility.

Very modern facility. Polite and professional personnel in service dept. Free loaner car. Exceeded expectations!!!

Very modern facility.

Very modern facility. Polite and professional personnel in service dept. Free loaner car. Exceeded expectations!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jerry was very informative and explained everything to my

Jerry was very informative and explained everything to my understanding, this was my second time working with him and I appreciate his help and service. The waiting room was very comfortable. It was the weekend and I drove from out of town and luckily Jerry had a loaner car for us to pass time with to get lunch and do some shopping so we didn't have to wait until my car was ready, which was convenient since we are from out of town.

Jerry was very informative and explained everything to my

Jerry was very informative and explained everything to my understanding, this was my second time working with him and I appreciate his help and service. The waiting room was very comfortable. It was the weekend and I drove from out of town and luckily Jerry had a loaner car for us to pass time with to get lunch and do some shopping so we didn't have to wait until my car was ready, which was convenient since we are from out of town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very comfortable and clean dealership.

Very comfortable and clean dealership. People were very friendly and helpful. I would recommend to everyone.

Very comfortable and clean dealership.

Very comfortable and clean dealership. People were very friendly and helpful. I would recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Matt, Tom and the team were great to work with.

Matt, Tom and the team were great to work with. It took forever to wrap it all up, but that was mostly because it took forever to get a payoff from Audi Dominion.

Matt, Tom and the team were great to work with.

Matt, Tom and the team were great to work with. It took forever to wrap it all up, but that was mostly because it took forever to get a payoff from Audi Dominion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were prompt, courteous and precise to fix my

They were prompt, courteous and precise to fix my vehicle. While I waited food, drinks and a tour of their inventory was provided.

They were prompt, courteous and precise to fix my

They were prompt, courteous and precise to fix my vehicle. While I waited food, drinks and a tour of their inventory was provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The shopping experience was excellent, very good

The shopping experience was excellent, very good treatment from the staff, excellent attention and service

The shopping experience was excellent, very good

The shopping experience was excellent, very good treatment from the staff, excellent attention and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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JC and the mechanic were both great when I dropped my car

JC and the mechanic were both great when I dropped my car off. I was there for an oil change, and was going to wait for it, when they came to tell me that something else was wrong. They encouraged me to leave my car there, while they continued to troubleshoot. It's a good thing they did because once they were done working on it everything was covered under warranty. HOWEVER if I'd just done the oil change and taken off, the suspension issue they discovered would have been a HUGE financial fix when it finally broke.

JC and the mechanic were both great when I dropped my car

JC and the mechanic were both great when I dropped my car off. I was there for an oil change, and was going to wait for it, when they came to tell me that something else was wrong. They encouraged me to leave my car there, while they continued to troubleshoot. It's a good thing they did because once they were done working on it everything was covered under warranty. HOWEVER if I'd just done the oil change and taken off, the suspension issue they discovered would have been a HUGE financial fix when it finally broke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My oil change was scheduled for 11:30.

My oil change was scheduled for 11:30. Car sat for 30 mins and work took 1 hour to complete. Staff is very friendly. Waiting area is very comfortable and stocked with snacks and drinks. Communication was good.

My oil change was scheduled for 11:30.

My oil change was scheduled for 11:30. Car sat for 30 mins and work took 1 hour to complete. Staff is very friendly. Waiting area is very comfortable and stocked with snacks and drinks. Communication was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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