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GENESIS OF NW SAN ANTONIO

(625 reviews)
Visit GENESIS OF NW SAN ANTONIO
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (210) 512-9297 (210) 512-9297
Used (210) 512-9299 (210) 512-9299
Service (210) 512-9307 (210) 512-9307

Inventory

See all 166 vehicles from this dealership.

About our dealership

If you’re a driver who enjoys being surrounded by luxury, from premium materials to comfort amenities to an exterior design that draws longing glances on the road, then Genesis is the brand for you. And we have the complete lineup of these remarkable vehicles waiting for you at Genesis of Northwest San Antonio. We are proud to be your ultimate source for these exquisite vehicles, and our team of brand experts is standing by to help you find the perfect one for your needs and desires. Choose among the refined and upscale sedans that represent true automotive excellence in engineering, styling, and feature offerings.
At our dealership, we pride ourselves on 100% customer satisfaction.

Service center

Phone number (210) 512-9307

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GENESIS OF NW SAN ANTONIO from DealerRater.

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Great people .

Great people . Hipolito Gonzalez (Poli ) was the absolute best !!! beautiful dealership. A great experience altogether !!! 💯 awesome eco!!!

Great people .

Great people . Hipolito Gonzalez (Poli ) was the absolute best !!! beautiful dealership. A great experience altogether !!! 💯 awesome eco!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Poli was excellent to work with and very knowledgeable

Poli was excellent to work with and very knowledgeable about the Genesis! He has great patience going back and forth?between us and his boss! And he called the day after we’d purchased the car to see how everything was going. Said he’s always available to answer questions! And i believe that!

Poli was excellent to work with and very knowledgeable

Poli was excellent to work with and very knowledgeable about the Genesis! He has great patience going back and forth?between us and his boss! And he called the day after we’d purchased the car to see how everything was going. Said he’s always available to answer questions! And i believe that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing customer service, great hospitality, really

Amazing customer service, great hospitality, really appreciate our sales person “Poli” walked us through the whole process.

Amazing customer service, great hospitality, really

Amazing customer service, great hospitality, really appreciate our sales person “Poli” walked us through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Poli was great!

Poli was great! I was able to communicate through text before arriving at the dealership. He had all the paper work prepared in advance of me showing up.

Poli was great!

Poli was great! I was able to communicate through text before arriving at the dealership. He had all the paper work prepared in advance of me showing up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great!

Great! Fast. No hassel service. I was in and out in just a few hours buying my new g80

Great!

Great! Fast. No hassel service. I was in and out in just a few hours buying my new g80

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Top notch service!

Top notch service! I made the appointmet without any problems, and was able to get in/out when I needed to. Thank you!

Top notch service!

Top notch service! I made the appointmet without any problems, and was able to get in/out when I needed to. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Jerry took care of my vehicle's wheel rash in one day.

Jerry took care of my vehicle's wheel rash in one day. I am incredibly pleased with the results.

Jerry took care of my vehicle's wheel rash in one day.

Jerry took care of my vehicle's wheel rash in one day. I am incredibly pleased with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service is ALWAYS outstanding.

Service is ALWAYS outstanding. JC, Ruben, Jerry, Danny, Belle are all so nice and helpful. Always impressed with the level of care they put into servicing my G70. Great work!!!

Service is ALWAYS outstanding.

Service is ALWAYS outstanding. JC, Ruben, Jerry, Danny, Belle are all so nice and helpful. Always impressed with the level of care they put into servicing my G70. Great work!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a great experience with Ruben and Jerry.

Always a great experience with Ruben and Jerry. I highly recommend not only a Genesis but also the service team at NW Genesis.

Always a great experience with Ruben and Jerry.

Always a great experience with Ruben and Jerry. I highly recommend not only a Genesis but also the service team at NW Genesis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone from the sales rep Shane to the finance manager

Everyone from the sales rep Shane to the finance manager Ken was great. They really did everything they could to get me in the vehicle I really wanted. I appreciated how much they were able to work the deal to fit my budget.

Everyone from the sales rep Shane to the finance manager

Everyone from the sales rep Shane to the finance manager Ken was great. They really did everything they could to get me in the vehicle I really wanted. I appreciated how much they were able to work the deal to fit my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 625 reviews