Reviews
Excellent staff.
Excellent staff. Easy to work with. Glad i could take a test drive with just the wife and really discuss pros and cons of the vehicle without the sales representative
Excellent staff.
Excellent staff. Easy to work with. Glad i could take a test drive with just the wife and really discuss pros and cons of the vehicle without the sales representative
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy scheduling and great service.
Easy scheduling and great service. Dealership is focused on the customer. Jerry is the guy!
Easy scheduling and great service.
Easy scheduling and great service. Dealership is focused on the customer. Jerry is the guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very modern facility.
Very modern facility. Polite and professional personnel in service dept. Free loaner car. Exceeded expectations!!!
Very modern facility.
Very modern facility. Polite and professional personnel in service dept. Free loaner car. Exceeded expectations!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry was very informative and explained everything to my
Jerry was very informative and explained everything to my understanding, this was my second time working with him and I appreciate his help and service. The waiting room was very comfortable. It was the weekend and I drove from out of town and luckily Jerry had a loaner car for us to pass time with to get lunch and do some shopping so we didn't have to wait until my car was ready, which was convenient since we are from out of town.
Jerry was very informative and explained everything to my
Jerry was very informative and explained everything to my understanding, this was my second time working with him and I appreciate his help and service. The waiting room was very comfortable. It was the weekend and I drove from out of town and luckily Jerry had a loaner car for us to pass time with to get lunch and do some shopping so we didn't have to wait until my car was ready, which was convenient since we are from out of town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very comfortable and clean dealership.
Very comfortable and clean dealership. People were very friendly and helpful. I would recommend to everyone.
Very comfortable and clean dealership.
Very comfortable and clean dealership. People were very friendly and helpful. I would recommend to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, Tom and the team were great to work with.
Matt, Tom and the team were great to work with. It took forever to wrap it all up, but that was mostly because it took forever to get a payoff from Audi Dominion.
Matt, Tom and the team were great to work with.
Matt, Tom and the team were great to work with. It took forever to wrap it all up, but that was mostly because it took forever to get a payoff from Audi Dominion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were prompt, courteous and precise to fix my
They were prompt, courteous and precise to fix my vehicle. While I waited food, drinks and a tour of their inventory was provided.
They were prompt, courteous and precise to fix my
They were prompt, courteous and precise to fix my vehicle. While I waited food, drinks and a tour of their inventory was provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The shopping experience was excellent, very good
The shopping experience was excellent, very good treatment from the staff, excellent attention and service
The shopping experience was excellent, very good
The shopping experience was excellent, very good treatment from the staff, excellent attention and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JC and the mechanic were both great when I dropped my car
JC and the mechanic were both great when I dropped my car off. I was there for an oil change, and was going to wait for it, when they came to tell me that something else was wrong. They encouraged me to leave my car there, while they continued to troubleshoot. It's a good thing they did because once they were done working on it everything was covered under warranty. HOWEVER if I'd just done the oil change and taken off, the suspension issue they discovered would have been a HUGE financial fix when it finally broke.
JC and the mechanic were both great when I dropped my car
JC and the mechanic were both great when I dropped my car off. I was there for an oil change, and was going to wait for it, when they came to tell me that something else was wrong. They encouraged me to leave my car there, while they continued to troubleshoot. It's a good thing they did because once they were done working on it everything was covered under warranty. HOWEVER if I'd just done the oil change and taken off, the suspension issue they discovered would have been a HUGE financial fix when it finally broke.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My oil change was scheduled for 11:30.
My oil change was scheduled for 11:30. Car sat for 30 mins and work took 1 hour to complete. Staff is very friendly. Waiting area is very comfortable and stocked with snacks and drinks. Communication was good.
My oil change was scheduled for 11:30.
My oil change was scheduled for 11:30. Car sat for 30 mins and work took 1 hour to complete. Staff is very friendly. Waiting area is very comfortable and stocked with snacks and drinks. Communication was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair