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GENESIS OF NW SAN ANTONIO

(750 reviews)
Visit GENESIS OF NW SAN ANTONIO
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (210) 512-9297 (210) 512-9297
Used (210) 512-9299 (210) 512-9299
Service (210) 512-9307 (210) 512-9307

Inventory

See all 141 vehicles from this dealership.

About our dealership

If you’re a driver who enjoys being surrounded by luxury, from premium materials to comfort amenities to an exterior design that draws longing glances on the road, then Genesis is the brand for you. And we have the complete lineup of these remarkable vehicles waiting for you at Genesis of Northwest San Antonio. We are proud to be your ultimate source for these exquisite vehicles, and our team of brand experts is standing by to help you find the perfect one for your needs and desires. Choose among the refined and upscale sedans that represent true automotive excellence in engineering, styling, and feature offerings.
At our dealership, we pride ourselves on 100% customer satisfaction.

Service center

Phone number (210) 512-9307

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

(750 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GENESIS OF NW SAN ANTONIO from DealerRater.

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My first visit to this place.

My first visit to this place. Very nice place and was kept aware of what was happening. My service rep Julian was very helpful.

My first visit to this place.

My first visit to this place. Very nice place and was kept aware of what was happening. My service rep Julian was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Nice, clean,friendly staff, helpful, organized

Nice, clean,friendly staff, helpful, organized professional, timely great service a very detailed staff, bathroom was very clean and stocked

Nice, clean,friendly staff, helpful, organized

Nice, clean,friendly staff, helpful, organized professional, timely great service a very detailed staff, bathroom was very clean and stocked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We recently purchased a Genesis GV80 Coupe from Poli, and

We recently purchased a Genesis GV80 Coupe from Poli, and I can confidently say it was the best car-buying experience we’ve ever had. From the moment we walked in, Poli was professional, knowledgeable, and genuinely passionate about the vehicle. He took the time to walk us through every single detail—top to bottom—making sure we understood all the features, options, and technology packed into this incredible car. Poli didn’t just sell us a vehicle—he delivered an experience. His patience, thoroughness, and honesty made the entire process smooth, stress-free, and even enjoyable. It’s rare to come across someone who is this committed to customer service. We absolutely love our GV80 Coupe and are so grateful to Poli for making it happen. If you’re in the market for a new car and want someone who truly knows their stuff and puts your needs first, go see Poli. Highly, highly recommended!

We recently purchased a Genesis GV80 Coupe from Poli, and

We recently purchased a Genesis GV80 Coupe from Poli, and I can confidently say it was the best car-buying experience we’ve ever had. From the moment we walked in, Poli was professional, knowledgeable, and genuinely passionate about the vehicle. He took the time to walk us through every single detail—top to bottom—making sure we understood all the features, options, and technology packed into this incredible car. Poli didn’t just sell us a vehicle—he delivered an experience. His patience, thoroughness, and honesty made the entire process smooth, stress-free, and even enjoyable. It’s rare to come across someone who is this committed to customer service. We absolutely love our GV80 Coupe and are so grateful to Poli for making it happen. If you’re in the market for a new car and want someone who truly knows their stuff and puts your needs first, go see Poli. Highly, highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We recently purchased a Genesis GV80 Coupe from Poli, and

We recently purchased a Genesis GV80 Coupe from Poli, and I can confidently say it was the best car-buying experience we’ve ever had. From the moment we walked in, Poli was professional, knowledgeable, and genuinely passionate about the vehicle. He took the time to walk us through every single detail—top to bottom—making sure we understood all the features, options, and technology packed into this incredible car. Poli didn’t just sell us a vehicle—he delivered an experience. His patience, thoroughness, and honesty made the entire process smooth, stress-free, and even enjoyable. It’s rare to come across someone who is this committed to customer service. We absolutely love our GV80 Coupe and are so grateful to Poli for making it happen. If you’re in the market for a new car and want someone who truly knows their stuff and puts your needs first, go see Poli. Highly, highly recommended!

We recently purchased a Genesis GV80 Coupe from Poli, and

We recently purchased a Genesis GV80 Coupe from Poli, and I can confidently say it was the best car-buying experience we’ve ever had. From the moment we walked in, Poli was professional, knowledgeable, and genuinely passionate about the vehicle. He took the time to walk us through every single detail—top to bottom—making sure we understood all the features, options, and technology packed into this incredible car. Poli didn’t just sell us a vehicle—he delivered an experience. His patience, thoroughness, and honesty made the entire process smooth, stress-free, and even enjoyable. It’s rare to come across someone who is this committed to customer service. We absolutely love our GV80 Coupe and are so grateful to Poli for making it happen. If you’re in the market for a new car and want someone who truly knows their stuff and puts your needs first, go see Poli. Highly, highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great selection, friendly and efficient service, easy to

Great selection, friendly and efficient service, easy to work with and good pricing. I got an excellent trade in allowance and was able to walk out with my new car in a reasonable amount of time. Highly recommended dealership.

Great selection, friendly and efficient service, easy to

Great selection, friendly and efficient service, easy to work with and good pricing. I got an excellent trade in allowance and was able to walk out with my new car in a reasonable amount of time. Highly recommended dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The new Genesis dealership (NW SA) is a great place to

The new Genesis dealership (NW SA) is a great place to buy your new Genesis car. You immediate sense that you are in a new and upgraded experience in the purchase. Our salesman (Hunter) was extremely knowledgeable and spent the time necessary for us to decide which car was the best for us. Highly recommend if you are in or considering the luxury car market.

The new Genesis dealership (NW SA) is a great place to

The new Genesis dealership (NW SA) is a great place to buy your new Genesis car. You immediate sense that you are in a new and upgraded experience in the purchase. Our salesman (Hunter) was extremely knowledgeable and spent the time necessary for us to decide which car was the best for us. Highly recommend if you are in or considering the luxury car market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gayle and the entire staff is amazing!

Gayle and the entire staff is amazing! Fast service and they always go the extra mile. Ruben, Val, Gayle, thank you!!!

Gayle and the entire staff is amazing!

Gayle and the entire staff is amazing! Fast service and they always go the extra mile. Ruben, Val, Gayle, thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The dealership was wonderful!

The dealership was wonderful! Jordan Wyble and Ken was really helpful, thorough, knowledgeable, and amazing when assisting me with the vehicle to meet my needs! 5 ☆’s!

The dealership was wonderful!

The dealership was wonderful! Jordan Wyble and Ken was really helpful, thorough, knowledgeable, and amazing when assisting me with the vehicle to meet my needs! 5 ☆’s!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My first time here.

My first time here. Car needed repairs which took a good chunk of the day. Every single person I encountered was friendly and helpful. Gayle, my service adviser, kept me posted on all work being done. I feel confident that my Genesis is in great shape again. I will definitely return to this dealership.

My first time here.

My first time here. Car needed repairs which took a good chunk of the day. Every single person I encountered was friendly and helpful. Gayle, my service adviser, kept me posted on all work being done. I feel confident that my Genesis is in great shape again. I will definitely return to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Polly and JC were AMAZING!

Polly and JC were AMAZING!! This will be my service location as long as I have a Genesis.

Polly and JC were AMAZING!

Polly and JC were AMAZING!! This will be my service location as long as I have a Genesis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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