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Genesis of St. Charles

(62 reviews)
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Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed

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New (636) 486-4970 (636) 486-4970
Used (636) 442-4083 (636) 442-4083
Service (636) 442-4484 (636) 442-4484

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Reviews

(62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of St. Charles from DealerRater.

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Milan was so great to work with.

Milan was so great to work with. Great experience from start to finish. His professionalism and demeanor were top notch. Everyone I worked with and encountered in the dealership were professional, kind, and attentive. My experience was unmatched. I would highly recommend Milan and Genesis of St. Charles.

Milan was so great to work with.

Milan was so great to work with. Great experience from start to finish. His professionalism and demeanor were top notch. Everyone I worked with and encountered in the dealership were professional, kind, and attentive. My experience was unmatched. I would highly recommend Milan and Genesis of St. Charles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Milan was great and easy to work with.

Milan was great and easy to work with. We initially went to test drive a 2026 GV70 and determined it did not meet our needs. We asked to drive a GV80 and he pointed out there were some 2025 vehicles available and we drove it and loved it except for the exceptionally large screen. Milan worked to get us a max discount of $12k. annd even got us some extras. After some additional thought we decided not to purchase at this time. However, when we do decide to buy, Milan will be our go to person. If you want to buy a Genesis, you will want Milan to be your sales representative… very polite, professional and knowledgeable about the product. We never felt any pressure to buy. The dealership is exceptional and compared to the other local dealerships that sell the Genesis, you want to go to this one hands down. Overall a very pleasant experience.

Milan was great and easy to work with.

Milan was great and easy to work with. We initially went to test drive a 2026 GV70 and determined it did not meet our needs. We asked to drive a GV80 and he pointed out there were some 2025 vehicles available and we drove it and loved it except for the exceptionally large screen. Milan worked to get us a max discount of $12k. annd even got us some extras. After some additional thought we decided not to purchase at this time. However, when we do decide to buy, Milan will be our go to person. If you want to buy a Genesis, you will want Milan to be your sales representative… very polite, professional and knowledgeable about the product. We never felt any pressure to buy. The dealership is exceptional and compared to the other local dealerships that sell the Genesis, you want to go to this one hands down. Overall a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Milan, was truly professional from the first hello.

Milan, was truly professional from the first hello. Very patient,kind and humerus. Would highly recommend him to anyone. Thank you Milan. My husband and I truly appreciate your kindness!!!

Milan, was truly professional from the first hello.

Milan, was truly professional from the first hello. Very patient,kind and humerus. Would highly recommend him to anyone. Thank you Milan. My husband and I truly appreciate your kindness!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Andreas Kasa helped me get my new Genesis.

Andreas Kasa helped me get my new Genesis. Great customer service highly recommend him and this dealership!

Andreas Kasa helped me get my new Genesis.

Andreas Kasa helped me get my new Genesis. Great customer service highly recommend him and this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Andreas Kasa was amazing!

Andreas Kasa was amazing!!! From the moment we stepped into their showroom, he was so friendly and accommodating. This was by far the BEST car buying experience we've ever experienced.

Andreas Kasa was amazing!

Andreas Kasa was amazing!!! From the moment we stepped into their showroom, he was so friendly and accommodating. This was by far the BEST car buying experience we've ever experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Both the Sales department (Andreas Kasa) and Service

Both the Sales department (Andreas Kasa) and Service department (Brad Dean) have provide me with excellent professional engagement and outstanding customer service throughout my buying process and continue vehicle maintenance. I highly recommend this dealership for anyone looking for a business that truly earns your patronage.

Both the Sales department (Andreas Kasa) and Service

Both the Sales department (Andreas Kasa) and Service department (Brad Dean) have provide me with excellent professional engagement and outstanding customer service throughout my buying process and continue vehicle maintenance. I highly recommend this dealership for anyone looking for a business that truly earns your patronage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear about your experience! Andreas, Brad, and the entire team at Genesis of St. Charles are committed to providing professional, attentive service from purchase through ongoing maintenance.

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Genesis of St.

Genesis of St. Charles is the best dealership I’ve done with business with. Everyone was friendly and so helpful. Especially my salesman Andreas Kasa and Mike Gober. Andreas was so accommodating, he gave me exactly what I wanted a Genesis red GV70 with vanilla beige. I couldn’t have asked for a better dealership or better service. Great people and great dealership, keep it going.

Genesis of St.

Genesis of St. Charles is the best dealership I’ve done with business with. Everyone was friendly and so helpful. Especially my salesman Andreas Kasa and Mike Gober. Andreas was so accommodating, he gave me exactly what I wanted a Genesis red GV70 with vanilla beige. I couldn’t have asked for a better dealership or better service. Great people and great dealership, keep it going.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your experience! Andreas, Mike, and the entire team at Genesis of St. Charles take pride in providing friendly, helpful service and making sure every customer finds exactly what they’re looking for.

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A sincere thank you to Milan and Genesis of Saint

A sincere thank you to Milan and Genesis of Saint Charles, I love my GV80

A sincere thank you to Milan and Genesis of Saint

A sincere thank you to Milan and Genesis of Saint Charles, I love my GV80

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad you love your GV80! Milan and the team at Genesis of St. Charles appreciate your kind words and are thrilled you had a great experience.

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Milan Venezia was outstanding to work with!

Milan Venezia was outstanding to work with! We loved both the sales and service experience and would highly recommend Genesis of St. Charles for your next new car purchase!

Milan Venezia was outstanding to work with!

Milan Venezia was outstanding to work with! We loved both the sales and service experience and would highly recommend Genesis of St. Charles for your next new car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear that! Milan and the team at Genesis of St. Charles are dedicated to providing outstanding sales and service experiences, and we appreciate your recommendation.

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My car salesman Milan Venezia at Genesis of Saint Charles

My car salesman Milan Venezia at Genesis of Saint Charles has a exceptional reputation in the car sales industry. My first encounter with Milan gave me confidence and hope. He showed me direct attentiveness, focused on my needs and likes and followed through immediately with car possibilities that stayed within my budget while expressing genuine enthusiasm towards my car buying experience. He had a kind and gentle approach helping me stay focused when my eyes got bigger than my wallet. His focus was my happiness and what truly would be the best fit for me. Great person and great salesman I highly recommend him to anyone.

My car salesman Milan Venezia at Genesis of Saint Charles

My car salesman Milan Venezia at Genesis of Saint Charles has a exceptional reputation in the car sales industry. My first encounter with Milan gave me confidence and hope. He showed me direct attentiveness, focused on my needs and likes and followed through immediately with car possibilities that stayed within my budget while expressing genuine enthusiasm towards my car buying experience. He had a kind and gentle approach helping me stay focused when my eyes got bigger than my wallet. His focus was my happiness and what truly would be the best fit for me. Great person and great salesman I highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re so glad to hear about your experience! Milan and the team at Genesis of St. Charles take pride in providing attentive, thoughtful, and customer-focused service, and we’re thrilled it made such a positive impact.

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