Reviews
Write a reviewGreat experience
Fast and efficient. Paperwork was all ready for me before I arrived. Completely satisfied with my experience while at the dealership. Thank you Sheryl Adams and Mark Faye.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! Thank you for this wonderful review, we truly appreciate your business. I am very happy to hear that our team provided you with top notch service and that we were able to meet and exceed your expectations. Please let us know how we can make your ownership experience even better!
Great Team
Everything. Great team effort to get me in the vehicle I love. Great follow up after sale to ensure everything was as I expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Stephen, Congratulations and thank you so much! We are pleased that you enjoyed your experience with us here at Alan Jay. We appreciate your continues support and business and look forward to assisting you in the future. Be sure to let us know when you're ready for your next service so we can set that up for you too!
One of the Best!
Alan Jay GMC staff is both friendly and knowledgeable of their product. They were easy to work with giving us the truck equipped as we needed and the value that we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review your experience with us, Lee. We are so glad you felt welcomed. You really are part of the family here at Alan Jay. Congratulations on your truck, and please let us know how we can assist you in the future.
Friendly and knoledgeable
The treatment of the People . It was very nice . They took care of us and made sure everything was explained . We test drove several cars to make up our minds .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Michael! We appreciate you taking the time to share your experience with us. We are delighted to hear that your visit with our sales team pleased you. Alan Jay values you, and looks forward to continuing to take care of you and your vehicle needs. We look forward to seeing you again soon, and be sure to let us know when you're ready for your next oil change!
From Cadillac to Buick the change we didn't see
Very competent salesman named Reggie LaRue. Is why we chose to go from lifelong Cadillac owners to the new Buick Envision. The team backing Reggie also very competent and made the change very smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for sharing your experience with us, Lorri. It pleases us to know that your recent visit with Reggie here at Alan Jay exceeded your expectations. We hope to assist you again soon, and be sure to let us know if there is anything else we can do to make your ownership experience amazing! Until then safe travels and enjoy your Buick Envision!
Great service and facility
Everyone in the service area was very friendly and accommodating , i felt good that even my sales person Ron , came back to the waiting area to see that I was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We value your input, Peter, and are grateful that you took the time to share your experience with us. We are so pleased that you enjoyed your service with us. Our goal is to get you back on the road fast, and we're glad to hear that Ron, exceeded your expectations. I know Ron and our Service Team would love to see you. Until then Be Well and Drive Safely.
Overall
Very thoughtful salesman who listened to what I wanted. And then recommmended the ideal. It should not take 20 words to do a review!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind comments, Susan! We are always pleased to be of assistance. Please let us know when you need service. We would be delighted to set that up for you. Congratulations on your new vehicle, and thanks again!
Mrs. Virginia Adelstone
They were extremely thorough in everything. Explaining different purchase/lease options, showing me how the car works. Everything. A true joy. Very caring staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback, Virginia. We were only too glad to be able to help! Hope you are still enjoying your new vehicle. Let us know when you're ready for service again. We'd be glad to take care of you again.
great service
got lots of help good selection of cars inside and out ... waiting room was clean, coffee was good. salesman was very courtious
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Leslie for taking the time to share your experience. We do our best to make your shopping easy and pleasant, we are so glad that you allowed us to serve you and we look forward to helping you again...Whether it's service or sales, today, tomorrow or next year, we want to be your dealer of choice. Thanks! ~ Alan Jay
Superior Service
They were on time, and I did not have to wait very long for them to do their job, and they were very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ralph, Thank you for sharing your experience...We value the opportunity to service your vehicle and we appreciate you!