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DELAWARE CADILLAC

(808 reviews)
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELAWARE CADILLAC from DealerRater.

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They listened to my offer to purchase a 2025 CT5 Cadillac

They listened to my offer to purchase a 2025 CT5 Cadillac and tried their best to work within my budget. Scott was a great salesperson and professional. After sale care is equally key and they met my expectations. Highly recommended.

They listened to my offer to purchase a 2025 CT5 Cadillac

They listened to my offer to purchase a 2025 CT5 Cadillac and tried their best to work within my budget. Scott was a great salesperson and professional. After sale care is equally key and they met my expectations. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear Scott and the team delivered a professional experience and met your expectations. Enjoy your 2025 CT5!

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Scott Bernard is THE MAN!

Scott Bernard is THE MAN! Was the easiest car buying process! No pressure! Great Service!

Scott Bernard is THE MAN!

Scott Bernard is THE MAN! Was the easiest car buying process! No pressure! Great Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re thrilled to hear Scott made your experience so easy and pressure free!

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Support not pressure provided.

Support not pressure provided. Easy contact between visits to compare pricing and ask questions. We took our time (almost a month) but kept our service rep!

Support not pressure provided.

Support not pressure provided. Easy contact between visits to compare pricing and ask questions. We took our time (almost a month) but kept our service rep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled you stayed with us through the process!

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Overall very knowledgeable, accommodating, and punctual.

Overall very knowledgeable, accommodating, and punctual. Fast and easy process to get me in and out.

Overall very knowledgeable, accommodating, and punctual.

Overall very knowledgeable, accommodating, and punctual. Fast and easy process to get me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear everything went smoothly and appreciate your kind words.

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Friendly professional hard to locate good deal would

Friendly professional hard to locate good deal would recommend need to have a better customer waiting area

Friendly professional hard to locate good deal would

Friendly professional hard to locate good deal would recommend need to have a better customer waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!

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Great service and price.

Great service and price. Would recommend to anyone looking for a Cadillac. Staff was very helpful.

Great service and price.

Great service and price. Would recommend to anyone looking for a Cadillac. Staff was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had a positive experience and truly appreciate your recommendation!

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Scott was very helpful in assisting us in making our

Scott was very helpful in assisting us in making our decision. He was patient and answered all our questions. He was not pushy at all.

Scott was very helpful in assisting us in making our

Scott was very helpful in assisting us in making our decision. He was patient and answered all our questions. He was not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad Scott was able to provide a helpful, patient, and pressure-free experience. We appreciate your trust in us!

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I felt welcomed and at no time did I feel pressured.

I felt welcomed and at no time did I feel pressured. It was good car deal and I’m happy with the purchase of a 2022 CT5 with the options I wanted and the low mileage I was looking for.

I felt welcomed and at no time did I feel pressured.

I felt welcomed and at no time did I feel pressured. It was good car deal and I’m happy with the purchase of a 2022 CT5 with the options I wanted and the low mileage I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad you found the CT5 that was just right for you. Enjoy the ride!

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We had an amazing experience!

We had an amazing experience! Scott Bernard was a fantastic person to work with, knowledgeable, pleasant, funny, and very easy to work with! From the very beginning of the process to the end and driving out in our new car it was an absolute pleasure! Thank you, thank you, thank you!!!

We had an amazing experience!

We had an amazing experience! Scott Bernard was a fantastic person to work with, knowledgeable, pleasant, funny, and very easy to work with! From the very beginning of the process to the end and driving out in our new car it was an absolute pleasure! Thank you, thank you, thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear you had such a great experience—Scott will be glad to know he made it so enjoyable!

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Service department thorough, Sales department was

Service department thorough, Sales department was professional. Would return for Service and Sales! A little disappointed that they .wouldn't let us secure the vehicle with a deposit until I returned with the money in a reasonable time line.

Service department thorough, Sales department was

Service department thorough, Sales department was professional. Would return for Service and Sales! A little disappointed that they .wouldn't let us secure the vehicle with a deposit until I returned with the money in a reasonable time line.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. Regarding deposits, we have a company policy not to take deposits on pre-owned vehicles because we have multiple show rooms that share our one used car inventory. We apologize for the inconvenience. Please contact our client Reactions Manager if you have any further questions.

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