DIMMITT CADILLAC OF CLEARWATER

Brought my SRX in because my Cue screen froze up, Patricia jones was my service writer and very competent, she kept me informed of the service I needed in a timely fashion. I happen to be a Realtor and time is very important to me. Thanks Patricia.

Since the day we purchased our 2016 Escalade The Dimmit Team has followed up continuously to be sure we were happy with our purchase and had no issues. Mark Robinson as our Sales Associate has been great Recently we had a recall notice which Bill Keegan our service manager handled expeditiously. We have been Dimmit customers since 1995 and the professional and courteous service brings us back.. Highly recommend them! Jim & Pattie

Patricia Jones provided courteous, informative service for us earlier this week. Patricia kept us informed every step of the way, explaining all the details I required to make pertinent decisions on the service I thought I needed. Thank you, Patricia.

William K has been outstanding every time ive needed any service to my vehicle. He has excellent people skills and shows he genuinely cares about his clients. Thanks Bill!, being in the service industry myself I greatly appreciate your demeanor. Pete Petrakis

I had Dimmitt do the scheduled service on my car,oil filter and multi point inspection. After that the car went into Aspire Performance for engine compartment work behind the front grille. Then the car was sent to the detail Dept. for a complete car detail. The quality of work was completed and executed in a timely fashion far exceeding my expectations.Jason was helpful and knowledgeable about my concerns. I have had many vehicles in my life but Dimmitt Service Department is by far superior to any l have experimented thus far in my 40 years of vehicle ownership. Thank-you Jason and thanks to the Technicians at Dimmitt Services. Best regards Al Lanz

I have an older model Escalade that my wife and I like very much . Patricia Jones makes sure that it is kept in tip top condition .When I take it in for service , she ensures that it is taken care of ASAP. She is very professional and keeps me informed of what is the status of any needed repairs and service.

Thank you, Julie Walker, for making my new car lease quick, informative, and stress-less! This is my third new car from Dimmitt and each time the salesperson, and in this case,Ms. Walker ,took extra time to answer all the many questions I had. Ms. Walker showed me how to use the many features of my new ATS. This was important to me since I am technically challenged. I left Dimmitt feeling confident that I had made the right choice. Thank you to Julie and Dimmitt.

I have an old 2008 CTS which I purchased at Dimmitt. We found it necessary to purchase another automobile this summer because of problems with a Dodge we owned. We decided to service our SRX 2016 Cadillac because we have always had excellent service and the Clearwater location is close to work for my wife. We can only give the highest recommendation for the efficiency, clarity of interactions and professionalism displayed during our visit. Bill Kegan texted me an explanation prior to our picking up our vehicle and this made everything even more fluid. Thank you again Dimmitt for excellent service.

Dimmitt Cadillac and Bill Kegan are the best service department I have ever used in over 45 years of buying cars. I have told many other car dealerships they need to take a lesson from Dimmitt's excellent service department. My wife and I will continue to buy from Dimmitt and enjoy the experience when we take our cars for service. It is a very pleasant time for us. Thx David W.

I had just come home from an out of town Labor day weekend trip and went to Syd Entel Gallery in Safety Harbor to pickup a large original painting. I was able to loaded my CTS 2011 cadillac station wagon with no problem, sat down with my 2 lb Chihuahua ready to go home. However my wagon would not start. I suspected the battery, so first thing, got my jumper cables, and sure enough it started right up. Second, I called my Dimmitt Cadillac advisor Todd Brown, he agreed with me that it sounds like a battery problem. I said I would be right there, but he said they would be closed 15 minutes, and it would be unlikely for me to make it in time.. As we talked options, he asked where I was and he suggested that I go to the Clearwater US 19 Dimmitt dealership. I got there at 10 till 5 pm. Kevin Hamby listened to my situation and took my intake information promptly, even though he was about to go off shift at 5pm. He transferred my ticket to Patricia Jones and explained it all to her without me having to reexplain the situation. A service mechanic took the car around back and began the battery check. Sure enough it was a bad battery cell and they had the battery in stock. Well everything was going just fine, but he he could not get the battery to replace it without moving the large painting in the cargo hold of my wagon. Well, he enlisted Patricia to help move it and the two of them proceeded without a hitch. After it was replaced the art work was gently placed back into the cargo hold as they found it. I was back on the road by 6:15 pm. Great team work! My gratitude to Todd Brown, Kevin Hamby, Patricia Jones and your mechanic whose name I do not have. Richard