Reviews
Write a reviewExcellent service and very nice facility!
As always, my car was taken in for service in a timely manner and received its regular service in a reasonable amount of time. i appreciate having such a nice lounge in which to spend the time while waiting. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
representative was very interested in helping me w/my service, fixing the small ding on my driver door, and making sure we had a ride for lunch. very nice experience.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GOOD SERVICE ON TIME
ALL WORK WAS DONE ON TIME. SERVICE MGR WAS UNABLE TO COMMUNICATE WITH SYSTEM WHICH SHOWS ANY RECALL INFORMATION FOR MY CAR. SHUTTLE PERSON WAS OUTSTANDING.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership with excellent Sales Force
I started my search for a car here. Chad was very helpful before I got to the dealership and it continued throughout my experience. He was very considerate of our budget and was extremely helpful in choosing a car to test drive. We did NOT buy from here ONLY because another dealership had a car I could not pass up, but I would go back again if I had need of another car (I will in a couple of years). Low pressure, nice inventory, good prices, VERY upfront about the "out the door price" (cannot get this everywhere) and it is literally "on the hill" (nickname is Harry's on the Hill).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buying SRX Cadillac.
Our experience with Harry's was excellent. Buzz,our salesman and Mark, the sales manager, worked together to find us the SRX that we really wanted. Buzz stayed in touch with us and always responded to our questions. Our SRX is beautiful and we are VERY HAPPY CUSTOMERS. Everyone was friendly and helpful. We will be recommending Harry's Dealership to family and friends. Our thanks go out to Buzz for his outstanding service to us. Sincerely, Johnny & Elaine Gossett
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase using GM Employee and Friends Discount
There seemed to be some confusion concerning using the GM family and Friends USAA rebate that was available to me. GM and the dealership should be able to handle the process better. Other than that, buying process using GM Employee and Friends was easy.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
the best service ... always the best
Its always the best... service is done on time as usual and Stan and Jeff treat me like I own the place..thanks for having such good people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harry's Cadillac
Stan makes the experience easy and fast. Jeff and Heidi are always friendly and helpful. We have purchased a new Denali and an Escalade from Harry's primarily because of the way we are treated in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was great service. Very clean customer waiting
Excellent visit. Was immediately attended to and the work was done as promised. Chad Stamey helped me out regarding the bluetooth. Everyone I have had contact at Harry's on the hill been great. I recommend my friends to the dealership for their new auto needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I appreciate the fact that my car was repaired correctly the first time! I also appreciated having a loaner car to drive while my car was being repaired. As always, everyone is friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase