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Michael Hohl Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (164 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service to 2015 traverse

mark the service rep. did wonderful job . treated very well at the dealership by everyone we contact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review Michael and hope to continue serving you for many years to come!

Sales and Service Depts

I've been bringing my vehicles to Michael Holhl for a couple of years now and I am always treated with dignity and respect. They always seem to take a personal interest with issues and concerns that I have. I'm always pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We strive to provide excellent service from our professional and caring staff. Thank you for the positive feedback!

The best dealership in customer service

My son purchased a truck from Ron Wadell and stated he received a fantastic deal. We decided to go down and visit Ron and see what he could do for us. He knows his inventory and he definitely wants to please his customers. I would say that Ron is the nicest car dealer person that we have ever delt with and we have purchased a lot of cars threw the years.??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive review and recommendation of our dealership David. We look forward to serving you and your family for many years to come!

Truck Service

Always helpful and courteous and within the time given.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback Richard. We appreciate the positive survey!

great service

Justin was friendly and very helpful in finding the right auto for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful. Thank you for the positive review!

Sales & Service Review

Your staff is amazing and super helpful!! I appreciated how your Jordan did not pressure us to buy a vehicle. She did her best to help us make the decision that was right for us. The service department did a great job with our first oil change also! We have had a great experience overall!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear you were well taken care of Richard. Thank you for your business.

Excellent car buying experience

I love the experience from our sales rep. Gary was patient with me explaining how the Buick operates, costs and guarantees .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you had a great experience with our dealership. Thank you for the positive survey, we appreciate your business!

Good service

Good service. was done in time that was stated by service writer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review!

Great buying experience

Rick Roach was the best sales person I ever delt with he was very helpful did not pressure me to buy. I will recommend him to any one that's looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear you were well taken care of Keeton. Thank you for your business.

Excellent service at Michael Hohl Cadillac

Brought our vehicle in for routine service check. Ed was prompt and efficient in getting the work order written up and the vehicle serviced, knowing that I was a "waiting" customer from Reno. He offered to have me driven anywhere, as well as offering a loaner. Per my request, the latest computer/Cue upgrades were downloaded, taking quite a bit more time simply because of the slow download process. Ed was apologetic for the delay, but explained the process in detail, and kept me informed of progress. I knew it was a long process, and appreciated Ed's explanations, as well as those from your computer/electronics tech (Mike?).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your experience with our team. Thank you for your positive review!