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2016 consumer dealer award
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2016 consumer dealer award
New (888) 698-8411 (888) 698-8411
Used (888) 710-5260 (888) 710-5260
Service (888) 698-0311 (888) 698-0311

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Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Valley VW from DealerRater.

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The gentleman who helped me was very courteous and opened

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

The gentleman who helped me was very courteous and opened

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this thoughtful moment! We're so glad our team could make your visit a little easier—especially with your hands full. We truly appreciate you choosing Hudson Valley Volkswagen!

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I purchased a 2022 Tiguan and the vehicle was a describe;

I purchased a 2022 Tiguan and the vehicle was a describe; even better in person. Our salesman Fran was professional, attentive and quick to respond. The process in itself was smooth and stress free. I would absolutely recommend Hudson Valley Volkswagen and our salesman Fran.

I purchased a 2022 Tiguan and the vehicle was a describe;

I purchased a 2022 Tiguan and the vehicle was a describe; even better in person. Our salesman Fran was professional, attentive and quick to respond. The process in itself was smooth and stress free. I would absolutely recommend Hudson Valley Volkswagen and our salesman Fran.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're thrilled to hear that Fran made your experience smooth, stress-free, and enjoyable. Congratulations on your Tiguan, and thank you for recommending Hudson Valley Volkswagen!

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As always, the VW service department was excellent.

As always, the VW service department was excellent. I always feel confident when I leave my car in their hands. Debbie is just the bees knees.

As always, the VW service department was excellent.

As always, the VW service department was excellent. I always feel confident when I leave my car in their hands. Debbie is just the bees knees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tara, Thank you for the kind words! We're so glad to hear that you continue to have great experiences with our service team. Debbie truly is the best, and we’re lucky to have her. We appreciate your trust in Hudson Valley Volkswagen!

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Eric the sales person was straightforward to deal with -

Eric the sales person was straightforward to deal with - everything over the phone and e-mail. Car was delivered to me promptly. Price was fair and as advertised. I would do business with them again.

Eric the sales person was straightforward to deal with -

Eric the sales person was straightforward to deal with - everything over the phone and e-mail. Car was delivered to me promptly. Price was fair and as advertised. I would do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your experience! We're so glad to hear that Eric made the process smooth and straightforward for you. It's great to know that everything went as expected, and we appreciate your trust in our team. We’d love to do business with you again in the future! Enjoy your new car!

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Great people dealer solved all problems would use again

Great people dealer solved all problems would use again if you need car this isvthevplace

Great people dealer solved all problems would use again

Great people dealer solved all problems would use again if you need car this isvthevplace

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The self person named Michael.

The self person named Michael. He was so great of giving my aunt a good price on a Taho He was very considerate and kind towards three ladies looking to buy a used car and we ended up getting a lease car very good price and a very good deal

The self person named Michael.

The self person named Michael. He was so great of giving my aunt a good price on a Taho He was very considerate and kind towards three ladies looking to buy a used car and we ended up getting a lease car very good price and a very good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for sharing your experience! We're thrilled to hear that Michael was able to assist you and your aunt so well. It's wonderful to know that his kindness, consideration, and great pricing made your car shopping experience a positive one. We’re so glad you found the perfect lease deal! We truly appreciate your feedback, and we look forward to helping you again in the future.

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Shannon and my customer service representative, I forgot

Shannon and my customer service representative, I forgot his name,, were excellent . My car had to remain at the dealership until repaired, so I was given a new loaner without hesitation. I was kept informed of the status and informed I had lapsed on my inspection. A very pleasant experience.

Shannon and my customer service representative, I forgot

Shannon and my customer service representative, I forgot his name,, were excellent . My car had to remain at the dealership until repaired, so I was given a new loaner without hesitation. I was kept informed of the status and informed I had lapsed on my inspection. A very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and 5-star review! We're thrilled to hear that our team provided excellent service. We understand how important it is to keep you informed and make the process as smooth as possible, and we're glad we could do that for you. If you ever need anything else, don’t hesitate to reach out. We look forward to assisting you again in the future!

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The experience was smooth.

The experience was smooth. Very helpful and made my first car buying experience great. Would definitely recommend.

The experience was smooth.

The experience was smooth. Very helpful and made my first car buying experience great. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your feedback! We're so glad to hear that your first car buying experience with us was smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!

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Very good helpful easy relaxing attending service I

Very good helpful easy relaxing attending service I wood recommend. Anybody who is looking to buy this is the place to go and buy a car

Very good helpful easy relaxing attending service I

Very good helpful easy relaxing attending service I wood recommend. Anybody who is looking to buy this is the place to go and buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jack, Thank you very much for your great review, we are excited to know that we were able to help you with your new purchase! Your recommendation means the world to us as it is the highest form of compliment. We look forward to seeing you again!

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Excellent from start to finish.

Excellent from start to finish. Went in asking for a base model car and wasn’t once pushed into a higher trim level even when I asked about differences between trim levels. Car was delivered quickly and the dealer worked with my bank smoothly. Great experience all around.

Excellent from start to finish.

Excellent from start to finish. Went in asking for a base model car and wasn’t once pushed into a higher trim level even when I asked about differences between trim levels. Car was delivered quickly and the dealer worked with my bank smoothly. Great experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tyler, Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and pressure-free from start to finish. It's great to know our team was able to meet your needs and work seamlessly with your bank. Enjoy your new car, and if you have any questions down the road, we're here to help!

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