Reviews
Simpson's Is A Great Place In Every Respect
It was exceptional. We felt almost like family and were treated very well. Our salesman, Sean, was attentive, knowledgeable and very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this excellent review, John. I am so happy to hear that Sean could make you feel like a part of the Simpson Buick GMC family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Warm regards, Ali Ahmed ? aahmed@simpsongm.com
Quick and Simple
One of the quickest, most painless car transaction ever. Thanks again Chris! No games, just the number all up front and no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Joshua! The primary goal of Chris and the team is to ensure a painless and quick purchasing process for each of our customers. I?m happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content! Warm regards, Ali Ahmed ? aahmed@simpsongm.com
Great facility, Clean no matter where you go.
Last week I had a couple of strut's put in and the following week heard some sounds that were not there before. I took the car back to Simpson Buick and talked with Service Manager Jose Campos. After leaving my car overnight it was determined that one of the new Strut's that were put in froze. Without hesitation Mr. Campos ordered two new ones. The others were in waranty. I have been dealing with Simpson Buick for 15 years now and they are as good now as they were then. You should have no problem dealing with them. Thank you Jose and Simpson Buick for the fine service during all these years. Bill Fisher Sr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review! Jose is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Take care! Warm regards, Jay Malloy ? jmalloy@simpsongm.com
Service
Fast service and courteous. Battery replacement was expensive and did not replace the battery cover. Service technicians are always helpful and clear in requirements.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. I am glad that we wered able to provide a helpful, time-efficient and courteous service to your car. Also, you may like our Facebook page for exclusive discounts and promos! Sincerely, Jay Malloy ? jmalloy@simpsongm.com
Excellent Service
Riyaz Mansuri was great to work with - no pressure, very knowledgeable and just a nice person. Will contact Riyaz again when it's time to buy our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, your fantastic review was quite a refreshing read! Congratulations on your new car. I am happy Riyaz provided you with pressure-free, efficient and knowledgeable customer service. Before your next servicing appointment, please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Sincerely, Ali Ahmed ? aahmed@simpsongm.com
Great customer service
Great experience no pressure best price with out the hours of haggling back and forth. Excellent customer service. I live about 35 miles away but will most likely bring my GMC in for service at your location
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, thank you for the wonderful review and for traveling to Simpson Buick GMC from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials! Sincerely, Ali Ahmed ? aahmed@simpsongm.com
Awesomw Deals
Made it happen! Team Marlon, Carlos and George were great. First time making a deal with the dealership without feeling screwed well-done, Sirs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review, Michael! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Marlon, Carlos and George. Visit us on Facebook for access to our exclusive specials! Take care! Best, Ali Ahmed ? aahmed@simpsongm.com
Great Dealer to deal with.
Great service writers, Fast service, and good work. Pleasant experience at this dealer, good waiting area, and ride offers freely given.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Should you have any question about the work done, please do not hesitate to contact us! Best, Jay Malloy ? jmalloy@simpsongm.com
Excellent Service
Simpson Buick GMC of Buena Park: I always receive excellent service, friendly, nice and efficient that's why I continue to come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nicholas and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much and make sure that you've liked us on Facebook to get great specials! Best, Jay Malloy ? jmalloy@simpsongm.com
Great service clean facility
Service was prompt and efficient my service man Ted and the rest of the members were curtious and well able to assist me with any need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carl, we really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt and efficient service as well as being courteous. It's helpful to know that we are meeting our goal in regards to that. We will share your comments with Ted and the rest of our team and if there is anything else we can do for you just give us a call! Best regards, Jay Malloy ? jmalloy@simpsongm.com