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Three-Way Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (459 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Personal Service

Transfer of vehicle process was very swift and professional. Leasing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Service

Easy to make an appointment and convenient for those who need weekend appointments

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Horrible service

Took my truck to get serviced 2022 vehicle and when I recieved my truck back it had a dent and damage how can this happen no one took accountability took it back very horrible situation not even assembled my vehicle correctly left wires out not even Took time to put it back together worst horrible experience ever left my truck there called no manager available supposedly personal issues no one to talk to in regards to this situation just to wait for someone to watch cameras no one has followed up who's running GM no integrity very disappointing

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 283-3300 to discuss your concerns, as your satisfaction is of utmost importance to us.

LaRee Twitty

This was the Best visit ever. Matthew my representative Was Fantastic and helped me when I asked questions. Thank you 3 Way Chevrolet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Three-Way Chevrolet-Cadillac. We hope you have a great day!

Terrible service all around!!!!

Rude employees from the day I tried to buy a truck all the way through my second service appointment!!! I would NEVER recommend anyone to walk in this TERRIBLE dealership!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (661) 283-3300 when you have a chance. Thank you, and we look forward to hearing from you.

Excellent service

I took my Silverado in for a 60,000 mile service and a check engine light. Hugo, was my service manager and kept me updated and informed on the progress of the service items. He called me toward the end of the day and advised that the check engine light was due to some bad injectors and the vehicle would have to stay the night. The good news was this item was covered by warranty. Also, Hugo saved me several hundred dollars by not having to perform maintenance on the injectors since most of them were replaced. I was very pleased with the experience I had with Three Way Chevrolet Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Great customer service

Fast service and very attentive on their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Concerned handled right.

The waiting area is not inviting and it is separated now from the rest of the dealership. There was an issue of oil finger marks on the driver?s side interior door from the guys changing the oil and a part to someone else?s vehicle left in my door. I returned with my complaint and service advisor Ricky handled it very well! Will return.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (661) 283-3300 so we can assist you further.

Salesman Bob Leikam

Our Salesman was Bob Leikam. We have to say, he is an awesome salesman. Bob was so attentive with our questions from the very start of the process. He is a professional. He returned calls and answered our questions promptly. His professionalism made our overall experience a great and smooth process. We will definitely recommend him to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Three-Way Chevrolet-Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

Customer

Was every exited to receive our car. Beautiful blue Camaro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!