Dutchess Chrysler Jeep Dodge RAM Mitsubishi Kia Hours
Dutchess Cars in Poughkeepsie, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Please give us a call and let us help you!
1-888-514-1170 ext 56
"WHATEVER IT TAKES!"
$39.95 and up*
$19.95 and up*
Oil, Filter Change
$29.95 and up*
$99 and up*
It’s never opened. The lady who worked the counter was short with me and mean. There has been nothing but inconveniences along the way with leasing... a Jeep from here. This will be the last time I give this dealership the time of day.
I went to this dealer for a 2009 Dodge Challenger SE that was for sale for $15,000 but the day I went I arrived when they were closing but luckily there... was someone named Noel Cappelletti who helped me and told me all about the challenger briefly. I went out to look at it and inspect it before we left (didnt have time to test drive it) came back the NEXT day with my parents to see it and as we pulled in and went to the back of the lot because it was for some reason in the back and not in the front like last time, it had the SOLD tag on it. ARE YOU KIDDING ME?! you said it was friking available and when i come back only an hour after they opened the next day its SOLD? im never coming here again. (oh and he had me on a calling/check up list to keep me updated with the car also)
Great customer service. Friendly sales staff. Knowledgeable salesman helped me every step of the way. Didn't pressure me at all. I love the car also! I... would recommend Dutchess Chrysler to anybody looking for a car. You won't be disappointed.
They replaced a Kia with a Honda Civic, the Civic started having substantial problems immediately and they refused to take it back or offer any other option,... saying "it's your problem". What kind of business takes that attitude to its customers. Very unplesant experience and I strongly suggest you shop elsewhere.
Chrysler is a good company, but this Dutchess Dealership is very non-Responsive to Customer complaints. I left two messages for Phil Roeber, General Sales... Manager, and it has been several months, and no phone call back. I took my 1998 T&C Minivan, four different times for the same problem. Three times they charged me, and the fourth time they refused to work on it, as they refused to give me even a one day warranty. I took it to a non-Dealer Auto Shop, and they clearly and finally diagnosed the problem and fixed it. This problem of mine had been going on for almost 3 years!!! This Dealership's attitude was basically, buy a new car!!!
Please contact me at your earliest convenience to discuss, as I am unaware of any attempts to get in touch with me in the sales department. And our se...rvice director will also be investigating this on his end to find your information & any complaints/correspondence. Our apologies for any inconvenience or hassle. Thank you. Phil Roeber, GSM, 845-462-7700
Had a service plan for discounted oil changes and discovered they have been charging me for the service plan AND overcharging me for my oil changes. When... confronted the counter help was very rude and unhelpful. Can find good cheap help closer to where I live but went out of my way to go to this particular dealership because of my service plan.
My apologies for any inconvenience! I am the Service Manager here at Dutchess Cars and I would love to speak with you and try to make this right. I as...sure you this is not how we want our customers to feel when they are dealing with us. You didn't leave a name with your review so we have no other way to contact you. Feel free to give me a call directly to discuss, or I can put you through to the owner, Sean. Thank you for your time. Jeff Fuller, Service Mgr. 845-462-7700 X44
Great dealership, nice people and want to work with you to get what you need!
Leased two vehicles here so far and sent several friends here who also purchased. Prices are unbeatable, Service was top notch and I will be returning... in the future. No need to look anywhere else.
Worst customer service ever. If you ever plan on investing there, think twice because they are going to make you run for YOUR money. I still am struggling... to receive a refund of the amount they took for a deposit.
We had a great experience with our Salesperson Anthony, he helped us and showed us what we wanted. I was not happy with the "first" finance guy we had... who was named Leonard. He was going on vacation the next day and rushed us out of their not giving us any of our right information which included what kind of car we were able to get, we walked out of their that night thinking we were getting something more. However, the next time we came in and believe me I wasn't happy, another Finance guy Sean worked with us and believe me I was NOT happy hearing that nothing got done properly....however, walked out of their very, very happy. I happen to love the car I am in and could not be more happy. Thank you Anthony and Sean.