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ClearShift - Highlands Ranch

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours:
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–8:00pm
Sunday Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ClearShift - Highlands Ranch from DealerRater.

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I bought a 2021 Kia Telluride it turns out the vehicle

I bought a 2021 Kia Telluride it turns out the vehicle had a special circumstance. It was made in Canada and only had a Canadian warranty. ClearShift worked relentlessly to get Kia Canada to service my vehicle and also purchased me a 5 year 75,000 warranty at no expense to me to make the issues right. You can be assured if there is an issue Matt Wilson will get it fixed for you. Thank you ClearShift for making the sale right.

I bought a 2021 Kia Telluride it turns out the vehicle

I bought a 2021 Kia Telluride it turns out the vehicle had a special circumstance. It was made in Canada and only had a Canadian warranty. ClearShift worked relentlessly to get Kia Canada to service my vehicle and also purchased me a 5 year 75,000 warranty at no expense to me to make the issues right. You can be assured if there is an issue Matt Wilson will get it fixed for you. Thank you ClearShift for making the sale right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure.

No pressure. Max was great. W w w w w w w w w 15

No pressure.

No pressure. Max was great. W w w w w w w w w 15

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Poor Experience

Make sure to do your own extensive research on the vehicle before buying from this dealership. The staff was unable to answer any questions about the vehicle I was interested in, really knowing nothing about it. Any question about technology, the engine, transmission, etc. Was met with "I habe no idea" and then givem their best guess. I know they take pride in a "hands-off" approach to the car buying experience, but we could have used a little more guidance and knowledge about the vehicle history, etc. They seemed more like a broker than a dealer. We felt very on our own. They did offer a good value, however I would not return to purchase a car from this dealership.

Poor Experience

Make sure to do your own extensive research on the vehicle before buying from this dealership. The staff was unable to answer any questions about the vehicle I was interested in, really knowing nothing about it. Any question about technology, the engine, transmission, etc. Was met with "I habe no idea" and then givem their best guess. I know they take pride in a "hands-off" approach to the car buying experience, but we could have used a little more guidance and knowledge about the vehicle history, etc. They seemed more like a broker than a dealer. We felt very on our own. They did offer a good value, however I would not return to purchase a car from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buyer beware / Bait and switch coming

Dealership is a "bait and switch" facility attempting to mislead the consumer with cars posted that are already sold. When you inquire about the vehicle they posted they immediately attempt to recommend something else. Tell them about their incorrectly posted vehicle and they continue to have it posted for weeks. Very poor business practices with the eye test perception... DISHONEST at best. When calling out the sales person, met with stammering and nervousness.

Buyer beware / Bait and switch coming

Dealership is a "bait and switch" facility attempting to mislead the consumer with cars posted that are already sold. When you inquire about the vehicle they posted they immediately attempt to recommend something else. Tell them about their incorrectly posted vehicle and they continue to have it posted for weeks. Very poor business practices with the eye test perception... DISHONEST at best. When calling out the sales person, met with stammering and nervousness.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Angie Nicholls was excellent to work with and made the

Angie Nicholls was excellent to work with and made the process timely and efficient. The dealership provided timely answers to all our questions.

Angie Nicholls was excellent to work with and made the

Angie Nicholls was excellent to work with and made the process timely and efficient. The dealership provided timely answers to all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jason II

They will make you a low-ball offer for your vehicle. Great salespeople with excellent communication abilities, but I won't be making a purchase from them.

Jason II

They will make you a low-ball offer for your vehicle. Great salespeople with excellent communication abilities, but I won't be making a purchase from them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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