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Reviews
The brand new car was already with a scratch on it. I mentioned that, but nobody cares and nobody fixed that. Besides that, the detailing quality was bad, windows were definitely washed with a dirty water and inside they were still dirty. Salesperson was okay.
The brand new car was already with a scratch on it. I mentioned that, but nobody cares and nobody fixed that. Besides that, the detailing quality was bad, windows were definitely washed with a dirty water and inside they were still dirty. Salesperson was okay.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and Kilimba
Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and Kilimba
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to know Alan consistently delivers exceptional care for your Outback. We appreciate the five-star rating and look forward to assisting you again on your next visit.
Competent, calm, well-informed, easy to get in touch with, efficient didn't seem crowded or hurried
Competent, calm, well-informed, easy to get in touch with, efficient didn't seem crowded or hurried
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Albany Subaru.
Fast, reliable, helpful. Albany is my favorite dealership for my Subaru. Repeat customer for OEM parts and work.
Fast, reliable, helpful. Albany is my favorite dealership for my Subaru. Repeat customer for OEM parts and work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how quickly and reliably we handle your Subaru Crosstrek service. Alan appreciates your repeat business for OEM parts and maintenance. We look forward to assisting with your next service visit.
The efficient and direct staff make servicing my family truckster a smooth process. They were able to include a minor warranty repair, which is a xxxxxx off my back. Turn around to getting back on the road was within no time.
The efficient and direct staff make servicing my family truckster a smooth process. They were able to include a minor warranty repair, which is a xxxxxx off my back. Turn around to getting back on the road was within no time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted our team made servicing your Forester straightforward and that Daniel handled the warranty repair. The swift turnaround was arranged so you could resume your travels without delay. Thank you for trusting our service department.
She spoke slowly and clearly so I could understand her. Car was serviced on time as promised.
She spoke slowly and clearly so I could understand her. Car was serviced on time as promised.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Albany has excellent customer services There are plenty of warm welcome from Albany dealership Employee are nice
Albany has excellent customer services There are plenty of warm welcome from Albany dealership Employee are nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting the warm welcome and friendly service from our Subaru team. We’re delighted our staff made you feel at home. We look forward to your next visit.
I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information.
I was pleased with the process and outcome of the appointment. Sometimes it takes effort to receive all the pertinent information.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team provided clear information and that the service appointment went smoothly. We’re glad the outcome met your expectations. Please reach out if you ever need assistance with your Subaru.
Friendly staff and welcoming environment. Ahmad made all the difference! Very attentive, knowledgeable, thorough, and committed.
Friendly staff and welcoming environment. Ahmad made all the difference! Very attentive, knowledgeable, thorough, and committed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five-star rating. We’re glad our team’s attentiveness, knowledge, thoroughness, and commitment made the experience friendly and welcoming when you purchased your used Subaru Outback. Enjoy every mile.
Victoria is kind, efficient and great at her job. She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job
Victoria is kind, efficient and great at her job. She knew who I was before I even told her and she was exceptionally helpful and honest. Amazing at her job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled that Victoria recognized you right away and offered helpful, honest service. Your feedback means a lot, and we’re glad she made the process efficient. We look forward to servicing your Subaru Outback again.