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Albany Subaru

4.7
(619 reviews)
Visit Albany Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed

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New (510) 849-6278 (510) 849-6278
Used (510) 295-2127 (510) 295-2127
Service (510) 977-8598 (510) 977-8598

Inventory

See all 180 vehicles from this dealership.

About our dealership

Albany Subaru is a leading Subaru dealership in the East Bay Area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the Bay area, including the cities of San Francisco, Oakland, Daly City, Burlingame, San Rafael, and Walnut Creek to buy their new Subaru, used, and certified pre-owned vehicles here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Albany Subaru.

Service center

Phone number (510) 977-8598

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 63 employees View less employees

Reviews

4.7
(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Albany Subaru from DealerRater.

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5.0

Everyone is really nice and helpful.

Everyone is really nice and helpful. The amenities in the customer lounge are also very much appreciated!

5.0

Everyone is really nice and helpful.

Everyone is really nice and helpful. The amenities in the customer lounge are also very much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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4.0

Friendly knowledgeable staff.

Friendly knowledgeable staff. The loaner car was excellent. Of course they found more work to do than I had anticipated but in general good service.

4.0

Friendly knowledgeable staff.

Friendly knowledgeable staff. The loaner car was excellent. Of course they found more work to do than I had anticipated but in general good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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4.0

The requested work was done.

The requested work was done. But I had to go back for two new issues.

4.0

The requested work was done.

The requested work was done. But I had to go back for two new issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I have used this dealership twice for regularly scheduled

I have used this dealership twice for regularly scheduled maintenance. The staff is friendly and helpful. The express service is done in ninety minutes. I will continue to bring my car to Albany Suburu for all my maintenance needs.

5.0

I have used this dealership twice for regularly scheduled

I have used this dealership twice for regularly scheduled maintenance. The staff is friendly and helpful. The express service is done in ninety minutes. I will continue to bring my car to Albany Suburu for all my maintenance needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellent service & personnel All issues are handled

Excellent service & personnel All issues are handled expeditiously Definitively will recommend to friends and family

5.0

Excellent service & personnel All issues are handled

Excellent service & personnel All issues are handled expeditiously Definitively will recommend to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Alan is always helpful and knowledgeable about service!

Alan is always helpful and knowledgeable about service! He's a great with explaining all that is going on with my Outback.

5.0

Alan is always helpful and knowledgeable about service!

Alan is always helpful and knowledgeable about service! He's a great with explaining all that is going on with my Outback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Quick and professional service; lounge was comfortable

Quick and professional service; lounge was comfortable and accommodating. Was updated through texts and had no issues

5.0

Quick and professional service; lounge was comfortable

Quick and professional service; lounge was comfortable and accommodating. Was updated through texts and had no issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

JAY, Consultant (Check-In) was knowledgable and had

JAY, Consultant (Check-In) was knowledgable and had excellent communication skills. Service Time was less than Estimate. Waiting area is superb!

5.0

JAY, Consultant (Check-In) was knowledgable and had

JAY, Consultant (Check-In) was knowledgable and had excellent communication skills. Service Time was less than Estimate. Waiting area is superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2.0

I think the pricing of a basic oil change has become

I think the pricing of a basic oil change has become astronomical at Albany Subaru. When I first came about 7 years ago, it was probably 1/3 of the price, and will likely consider other options next time.

2.0

I think the pricing of a basic oil change has become

I think the pricing of a basic oil change has become astronomical at Albany Subaru. When I first came about 7 years ago, it was probably 1/3 of the price, and will likely consider other options next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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3.0

I was offended by your marketing with three levels of

I was offended by your marketing with three levels of service packages and prices when I simply wanted regularly interval service. Furthermore my 15% Costco Auto discount was not accepted despite Albany being the referral service garage. And prices are just too high. While I have used Albany for years, I’ll be looking elsewhere for alternatives now.

3.0

I was offended by your marketing with three levels of

I was offended by your marketing with three levels of service packages and prices when I simply wanted regularly interval service. Furthermore my 15% Costco Auto discount was not accepted despite Albany being the referral service garage. And prices are just too high. While I have used Albany for years, I’ll be looking elsewhere for alternatives now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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