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Albany Subaru

(1,078 reviews)
Visit Albany Subaru
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (510) 849-6278 (510) 849-6278
Used (510) 295-2127 (510) 295-2127
Service (510) 977-8598 (510) 977-8598

Inventory

See all 176 vehicles from this dealership.

About our dealership

Albany Subaru is a leading Subaru dealership in the East Bay Area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the Bay area, including the cities of San Francisco, Oakland, Daly City, Burlingame, San Rafael, and Walnut Creek to buy their new Subaru, used, and certified pre-owned vehicles here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Albany Subaru.

Service center

Phone number (510) 977-8598

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Don Huey headshot
Don Huey
Finance Manager
(111 reviews) certified badge
Ricky Riise headshot
Ricky Riise
Finance Manager
(21 reviews)
Philip De La Cruz headshot
Philip De La Cruz
Shuttle Driver
(19 reviews)
Kaylee Harral headshot
Kaylee Harral
Service Concierge
(12 reviews)
Terrence Mullins headshot
Terrence Mullins
Porter
(11 reviews)
Jorge Barcenas headshot
Jorge Barcenas
Porter
(9 reviews)
Jacob Buckingham headshot
Jacob Buckingham
Technician
(9 reviews)
Aaron Grigsby headshot
Aaron Grigsby
Technician
(8 reviews)
Sarah Saelee headshot
Sarah Saelee
Cashier
(8 reviews)
Jorge Corona headshot
Jorge Corona
Technician
(7 reviews)
Lenny Proia headshot
Lenny Proia
Parts Counter
(5 reviews)
Luis Vasquez headshot
Luis Vasquez
Lube Technician
(5 reviews)
Aaron Pearson headshot
Aaron Pearson
Service Manager
(77 reviews)
Nikkie Ali headshot
Nikkie Ali
Assistant Service Manager
(71 reviews)
Stephen Swisher headshot
Stephen Swisher
Sales
(36 reviews)
Christine West headshot
Christine West
Cashier
(34 reviews)
DAnny Gongora headshot
DAnny Gongora
Lube Technician
(15 reviews)
Ken Chan headshot
Ken Chan
Parts Counter
(12 reviews)
Devin Murray headshot
Devin Murray
Lube Technician
(8 reviews)
Ron Proia headshot
Ron Proia
Parts Counter
(8 reviews)
Jay Parafina headshot
Jay Parafina
Service Advisor
(150 reviews)
Lapon Chanthamany headshot
Lapon Chanthamany
Finance Manager
(42 reviews)
Donald Myers headshot
Donald Myers
Senior Sales & Costco Manager
(34 reviews)
Michael Douglas headshot
Michael Douglas
Porter
(18 reviews)
Juventino Castro headshot
Juventino Castro
Lube Technician
(8 reviews)
James Madison headshot
James Madison
Service Advisor
(106 reviews)
Mike Riise headshot
Mike Riise
General Manager
(31 reviews)
Nick Riise headshot
Nick Riise
Sales
(26 reviews)
Tim Hampton headshot
Tim Hampton
Detail Manager
(12 reviews)
Jan James headshot
Jan James
Sales
(20 reviews)
Selina Mejia headshot
Selina Mejia
Cashier
(5 reviews)
Ricardo Roman headshot
Ricardo Roman
Sales
(15 reviews)
Rodrigo Kusnetzoff headshot
Rodrigo Kusnetzoff
Sales
(13 reviews)
Kealani Cano headshot
Kealani Cano
Cashier
(10 reviews)
Russ Brown headshot
Russ Brown
Sales
(13 reviews)
Alexander Rynhoud headshot
Alexander Rynhoud
Sales
(6 reviews)
Corey Downer headshot
Corey Downer
Sales
(14 reviews)
Dale Phipps headshot
Dale Phipps
General Sales Manager
(11 reviews)
Daniel Sanchez headshot
Daniel Sanchez
Porter
(11 reviews)
Steve Moore headshot
Steve Moore
Technician
(4 reviews)
Philip Valadez headshot
Philip Valadez
Technician
(4 reviews)
Richard Harvery headshot
Richard Harvery
Shuttle Driver
(3 reviews)
Jennifer Padilla headshot
Jennifer Padilla
Accounts Payable & Receivable
(3 reviews)
Javier Torres-Saravia headshot
Javier Torres-Saravia
Detailer
(3 reviews)
Arcelia Draper headshot
Arcelia Draper
Controller
(2 reviews)
Amber Ivey headshot
Amber Ivey
Office Manager
(2 reviews)
Molly McIntyre headshot
Molly McIntyre
Sales Receptionist
(2 reviews)
Rolando Ramierez headshot
Rolando Ramierez
Technician
(2 reviews)
Rodolfo Ramirez headshot
Rodolfo Ramirez
Technician
(2 reviews)
Joel Sheehan headshot
Joel Sheehan
Technician
(2 reviews)
Anahi Gutierrez headshot
Anahi Gutierrez
Parts Counter
(1 review)
Thomas Harris headshot
Thomas Harris
Technician
(1 review)
Eric Hatlen headshot
Eric Hatlen
Parts Counter
(1 review)
Sergio Hernandez headshot
Sergio Hernandez
Parts Driver
(1 review)
Thomas Hernandez headshot
Thomas Hernandez
Technician
(1 review)
Leevon Taylor headshot
Leevon Taylor
Parts Driver
(1 review)
Chanthy Uth headshot
Chanthy Uth
Contracts Clerk
(1 review)
Jose Vela Jr. headshot
Jose Vela Jr.
Parts Manager
(1 review)
Philip Robinson headshot
Philip Robinson
Parts Driver
Melben Santiago headshot
Melben Santiago
Technician

Reviews

(1,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Albany Subaru from DealerRater.

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quick assist and service.

quick assist and service.. specialist knowlegeable and accomodating.. keep up the good service..👍It was a pleasant experience.. also free snacks outstanding.. customer’s lounge clean..😊

quick assist and service.

quick assist and service.. specialist knowlegeable and accomodating.. keep up the good service..👍It was a pleasant experience.. also free snacks outstanding.. customer’s lounge clean..😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Terrible treatment by company policy on dangerous

Terrible treatment by company policy on dangerous 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how possible...same problem 15 months ago. This was FAR WORSE situation, dangerous main artery intersection. Company refuses responsibility. Feature can NOT be disabled permanently. Driver must click 'off' each time starting. Life threatening. family has 7 Subarus...only 2019 For, not older 2014 I gave family. WHY does Subaru deny; not offer fix. I'm warning all subaru owners: family in UT, CO, OR, CA. Scared every stop sign/light now. Employees have job at stake; I do not blame them. It's Subaru America. DEADLY

Terrible treatment by company policy on dangerous

Terrible treatment by company policy on dangerous 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how possible...same problem 15 months ago. This was FAR WORSE situation, dangerous main artery intersection. Company refuses responsibility. Feature can NOT be disabled permanently. Driver must click 'off' each time starting. Life threatening. family has 7 Subarus...only 2019 For, not older 2014 I gave family. WHY does Subaru deny; not offer fix. I'm warning all subaru owners: family in UT, CO, OR, CA. Scared every stop sign/light now. Employees have job at stake; I do not blame them. It's Subaru America. DEADLY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My Subaru is 7 years old and I still enjoy driving it

My Subaru is 7 years old and I still enjoy driving it because it handles so well. i attribute this to Subaru’s excellent servicing and care.

My Subaru is 7 years old and I still enjoy driving it

My Subaru is 7 years old and I still enjoy driving it because it handles so well. i attribute this to Subaru’s excellent servicing and care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Picking up a fleet vehicle was very smooth!

Picking up a fleet vehicle was very smooth! I was in and out in minutes. Communication was very good too!

Picking up a fleet vehicle was very smooth!

Picking up a fleet vehicle was very smooth! I was in and out in minutes. Communication was very good too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The staff at Albany Subaru is doing a great job.

The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up

The staff at Albany Subaru is doing a great job.

The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good timing for appointments , efficient service, good

Good timing for appointments , efficient service, good explanations, clean large wait area. My car is happy, so far.

Good timing for appointments , efficient service, good

Good timing for appointments , efficient service, good explanations, clean large wait area. My car is happy, so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Working with Ryan (sales) - very conscientious regarding

Working with Ryan (sales) - very conscientious regarding my interest in trading Crosstrek for a used vehicle. We are still looking for the right vehicle (to meet several needs).

Working with Ryan (sales) - very conscientious regarding

Working with Ryan (sales) - very conscientious regarding my interest in trading Crosstrek for a used vehicle. We are still looking for the right vehicle (to meet several needs).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Christine and Jason were both very helpful.

Christine and Jason were both very helpful. (had the 6 month service on new Crosstrek; also had fog lights installed)

Christine and Jason were both very helpful.

Christine and Jason were both very helpful. (had the 6 month service on new Crosstrek; also had fog lights installed)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership works with what the customer needs.

This dealership works with what the customer needs. I'd say they are good listeners - trying to fit the right car or transaction to what best fits the client. Also, they seem to have strong interpersonal communication styles and are anti-biased. Four Subarus and 11 years later - they rock!

This dealership works with what the customer needs.

This dealership works with what the customer needs. I'd say they are good listeners - trying to fit the right car or transaction to what best fits the client. Also, they seem to have strong interpersonal communication styles and are anti-biased. Four Subarus and 11 years later - they rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Friendly and on-time service!

Friendly and on-time service! That is all I have to say and don't want to meet the minimum.

Friendly and on-time service!

Friendly and on-time service! That is all I have to say and don't want to meet the minimum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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