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Reviews
Very professional service, l would highly recommend Albany Subaru for your car’s maintenance, repairs etc.
Very professional service, l would highly recommend Albany Subaru for your car’s maintenance, repairs etc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great, polite service. Rep was very helpful, in and out quickly.Happy to return for service.
Great, polite service. Rep was very helpful, in and out quickly.Happy to return for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Subaru Outback was polite and efficient means a lot to our service team. We’re glad our representative could help you quickly and welcome you back anytime.
This was the third car I have bought here. The sales staff has always been very helpful. This time it was Ahmad Ahmadi who was friendly, considerate and knowledgeable. Thanks Ahmad.
This was the third car I have bought here. The sales staff has always been very helpful. This time it was Ahmad Ahmadi who was friendly, considerate and knowledgeable. Thanks Ahmad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that your third purchase here was so positive means a lot to our team. We’re glad our sales staff could provide the thoughtful guidance and expertise you appreciated during your new Crosstrek purchase. Enjoy your new Crosstrek!
Very attentive staff,second time getting a car from them. They strive to make a good deal for you
Very attentive staff,second time getting a car from them. They strive to make a good deal for you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing our attentive staff and dedication to finding you a great deal met your expectations on this second purchase is rewarding. Your loyalty in choosing us again for your Subaru Outback means a lot to our team.
Came in for a windshield replacement. Received a no-cost rental car to use while the repair was being done. Efficient service in checking in and out. Seems to have done a high quality job with the windshield. Would definitely return for any future repairs. Highly recommend.
Came in for a windshield replacement. Received a no-cost rental car to use while the repair was being done. Efficient service in checking in and out. Seems to have done a high quality job with the windshield. Would definitely return for any future repairs. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear the no-cost rental and quick check-in and check-out made your Subaru Forester’s windshield replacement smooth. Thank you for recommending us and we look forward to assisting with any future repairs.
James Madison is a great employee- Friendly and professional. Thanks for your help and great attitude
James Madison is a great employee- Friendly and professional. Thanks for your help and great attitude
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear James provided friendly and professional assistance during your Subaru Forester service. We appreciate you sharing this feedback and thank you for trusting us with your vehicle.
fast friendly service, rep was thorough and explained everything on checklist and did not pressure me in any way
fast friendly service, rep was thorough and explained everything on checklist and did not pressure me in any way
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to know that Selina provided thorough explanations on the checklist and kept the experience pressure-free. Thank you for trusting us with your Subaru Crosstrek service. We look forward to your next visit.
We have been with Albany Subaru for over 20 years and will not consider another dealer in view of the service, clarity of communication, fair price and the uniform excellence of personnel. Aaron is the key and he never fails to be the leader that makes the dealership an outstanding service provider.
We have been with Albany Subaru for over 20 years and will not consider another dealer in view of the service, clarity of communication, fair price and the uniform excellence of personnel. Aaron is the key and he never fails to be the leader that makes the dealership an outstanding service provider.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting your Subaru Crosstrek to us for over twenty years and highlighting our clear communication and fair pricing. Aaron and the team are grateful for your loyalty. We look forward to caring for your Crosstrek in the years ahead.
Typically, I visit the Huntington Beach, CA location, but I was due for a visit so I picked this location. The main staff (Alan Poon) was assisting me. He was very professional and attentive to my questionnaires regarding my coverage and vehicle. The promised time was much later than the promised time (>30 minutes), but Alan came in multiple times to update me before I even got up. He was so attentive that I had no problem waiting. While waiting, the other staff (Victoria Cisneros) dropped by to have a quick chat about my book, which made me feel welcomed and I am just not another customer. While waiting, I noticed the staffs would come in to check on other customers as well. Overall, the staffs are very conversational, friendly, professional, and attentive to customers' needs. I would definitely come back and recommend the locations to my friends who have a Subaru.
Typically, I visit the Huntington Beach, CA location, but I was due for a visit so I picked this location. The main staff (Alan Poon) was assisting me. He was very professional and attentive to my questionnaires regarding my coverage and vehicle. The promised time was much later than the promised time (>30 minutes), but Alan came in multiple times to update me before I even got up. He was so attentive that I had no problem waiting. While waiting, the other staff (Victoria Cisneros) dropped by to have a quick chat about my book, which made me feel welcomed and I am just not another customer. While waiting, I noticed the staffs would come in to check on other customers as well. Overall, the staffs are very conversational, friendly, professional, and attentive to customers' needs. I would definitely come back and recommend the locations to my friends who have a Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you choosing this location for your Subaru Forester service. Alan’s regular updates kept you informed and Victoria’s book chat made you feel welcome. We look forward to assisting you and your friends with their Subaru vehicles again.
The staff is very professional and friendly. They listened to my questions and requests and responded professionally.
The staff is very professional and friendly. They listened to my questions and requests and responded professionally.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting how our team handled your questions during your Forester service. We’re glad you found everyone professional and friendly while addressing your requests. We appreciate your trust in us and look forward to assisting you again.