Genesis Of Elgin

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)
1201 West Lake Street, Bartlett, IL 60103
Visit Genesis Of Elgin
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (877) 800-5233 (877) 800-5233
Service (877) 879-5997 (877) 879-5997

Inventory

See all 110 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2025.
Buying a car can be intimidating - but it doesn't have to be. At Genesis of Elgin, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours.
Steeped in Luxury, Driven by Innovation

Service center

Phone number (877) 879-5997

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis Of Elgin from DealerRater.

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I’m disappointed with how things turned out regarding my

December 31, 2024
By Teo on DealerRater

I’m disappointed with how things turned out regarding my 2025 GV70 2.5 purchase. The experience started with a car that was supposedly on the truck and would be delivered the same day. However, I was later informed that it was no longer available, and they offered me a different one. I specifically asked if it had the same configuration, and they assured me it did—just a different color. Then, the situation shifted again to a third car, which they claimed was available immediately. Trusting their assurances, I agreed, but this turned out to be a big mistake. The final car had an MSRP that was $2,000 less than the original one. Whether this was intentional or not, only they know. For a brand that aims to compete with top luxury cars, this experience felt far from premium—it was more like buying a Hyundai.

I’m disappointed with how things turned out regarding my

December 31, 2024
By Teo on DealerRater

I’m disappointed with how things turned out regarding my 2025 GV70 2.5 purchase. The experience started with a car that was supposedly on the truck and would be delivered the same day. However, I was later informed that it was no longer available, and they offered me a different one. I specifically asked if it had the same configuration, and they assured me it did—just a different color. Then, the situation shifted again to a third car, which they claimed was available immediately. Trusting their assurances, I agreed, but this turned out to be a big mistake. The final car had an MSRP that was $2,000 less than the original one. Whether this was intentional or not, only they know. For a brand that aims to compete with top luxury cars, this experience felt far from premium—it was more like buying a Hyundai.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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