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Faulkner Honda Doylestown

(3,244 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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Easy to lease a new honda

I like my Hondas, but I truly go to Keenan Honda because of Mitch Lesack. I have leased 4 cars from Keenan and Mitch has helped me through all of them.. when I near the end of my lease, I call him and he let’s me know when there are special promotions. I always feel like he works with me to help get the best price and is never pushy. He is such an awesome person, after all this time I look at him as more of a friend than a salesman. He is very patient and thorough with explaining all the new things about the car...and I really appreciate that. And he has no problem if you need to return and go over things again. I hope everyone will have the same great experience I have had at Keenan Honda with Mitch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Krissyb! Thank you for your review! We appreciate that you took the time to write and share this great feedback, and are delighted to hear that you've been happy with Mitch and our dealership throughout your past 4 purchases. Thank you for your business!

Great sales experience on a 2019 Honda Pilot

Mitch and team was great start to finish. Mitch was very knowledgeable and knew the car inside and out. Very nice and personable. Not aggressive or pushy, allowed us the time needed to make the correct choice for our purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi honda! Thank you for your review! We hope you are enjoying your new Honda, and are so glad to hear that you were happy with the customer service Mitch provided throughout your purchase. Thank you for your business!

Keenan Honda a great team!

Keenan Honda is a great team to purchase a vehicle. Joe was friendly and knowledgeable throughout the entire process. The staff was efficient and patient, with no pressure. I had an excellent buying experience and I would highly recommend Keenan Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi M. De Nicola! Thank you for this great review and feedback! We are so glad to hear that you were happy with the customer service you received from Joe and team, as well as your overall car-buying experience with us. Thank you for your business, and for your recommendation!

Once again...awesome experience!

Just went back to Mitch for my second Honda vehicle purchase in two months time! Again, Mitch and his manager Rob made the experience quick and painless. Outstanding...highly recommend!! And Steve got me through the document signing in record time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ron R! Thank you for this great review! We hope you are enjoying your new Honda, and are so glad to hear that you were happy with the customer service Mitch, Steve and Rob provided. Also, thank you for coming back to see us for your second Honda, we appreciate your business!

Wonderful buying experience

Joe and the entire keenan team are amazing. I couldn’t be happier! Seriously the best car buying experience by far. Thank you Joe & Keenan Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Jennifer! Thank you for your review! We are so glad to hear that you were happy with the customer service Joe and team provided throughout your purchase. Thank you for your business!

Great Experience

We drove from Central Pa to buy a Ridgeline. We are very glad we did. We've had many car purchase experiences over the years and this was one of the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Mike! Thank you for your review! We hope you are enjoying your new Ridgeline, and are so glad to hear that you were happy with your car-buying experience with us. Thank you for your business!

Best Experience as Always

I have been dealing with Mitch for over 20 years at Keenan Honda....not only is he a genuinely nice, sincere man; he is just the best to work with. Thanks for all, Mitch!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Hi Ann F! Thank you for your review! We are so glad to hear that you've been happy with Mitch and our dealership throughout the past 20 years - thank you for your business, and congratulations on your new(est) Honda!

2019 Honda CR-V

Great car. Brian was able to locate the car I wanted. He bent over backwards to help while I was dealing with a car accident.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 3.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Johncolantonio! Thank you for your review - we are so glad to hear that Brian was able to get the car you wanted and back on the road after your accident. Thank you for your business!

Excellent service

Excellent service, friendly and helpful. Thanks so much!!! So far so good on my decision to stay with the CRV. I updated from 2008 which I purchased in 2010 and it served me well for 10 years. Hopefully I will get another 10 with this one :)

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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1 person out of 1 found this review helpful.
Dealer response

Hi Sandi6! Thank you for your review! We hope you are enjoying your updated CR-V, and hope that is will serve you as well as your 2008! Also, we are so glad to hear that you were happy with your car-buying experience with us, thank you for your business!

Friendly

Everyone here was very friendly. Only reason this was a 4 star was because of the long wait. Overall, i recommend this dealership. Very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Iamaman1000! Thank you for your review! We apologize for the long wait time you experienced, but are so glad to hear that overall, you were happy with your car-buying experience with us. Thank you for your business, and congratulations on your new Honda!