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Faulkner Honda Doylestown

(3,241 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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In and out

Keenan Honda was great to deal with. Called them about a Red Civic Type R in their inventory and came to a great price considering the options. When I came in I was greeted and treated great. Only reason I wa there for two hours was because I showed up to early. Overall great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi IanShunk! Thank you for taking the time to write and share this great feedback! We hope you are enjoying your new Civic Type R, and are so glad to hear that you were happy with your car-buying experience with us. Thank you for your business!

Great experience

Had a wonderful experience overall purchasing our new Accord Hybrid. They were very accommodating and beat the price we were getting from another dealership. This was important to us because my wife is 8 months pregnant and we had to drive a few miles from NJ to get here. We were really impressed by the showroom and would certainly consider purchasing our next car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, and for taking the time to write and share this great feedback! We hope you are enjoying your new Accord Hybrid, and are so glad to hear that you were happy with your car-buying experience with us. Thank you for your business!

Excellent service

We had a wonderful experience with this dealership. Everyone is very nice and professional and they made the whole car buying process pleasant. The vehicle itself is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Twirly3! Thank you for your review! We are so glad to hear that you are enjoying your new Honda, and that you were happy with your car-buying experience with us. Thank you for your business!

Great customer service

This experience was as enjoyable as it was efficient. I had some issues with my car Insurance and license home address not matching properly “, Pat Regan took care of it very promptly for me. I highly recommend this Honda dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Applegate! Thank you for this great review and feedback! We are so glad to hear that you were happy with your car-buying experience with us (thanks to Pat)! Thank you for your business, and congratulations on your new Honda!

Super Happy!

Super happy with my service at Keenan Honda! Joe was a great dealer and Kyle were very helpful and efficient! I was in and out in no time with a beautiful new car! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Hi Kdono34! Thank you for your review, and for taking the time to write and share this great feedback! We hope you are enjoying your new Honda, and are so glad to hear that you were happy with the customer service Joe and Kyle provided throughout your purchase. Thank you for your business!

Excellent dealership!

Courteous, competent staff, knowledgeable. First rate buying experience. Made the process of buyin a car easy. Would recommend to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi OreAndrew! Thank you for this great review and feedback! We are so glad to hear that you were happy with your car-buying experience with us. Thank you for your business, and for your recommendation!

Cindy Carr

Cindy Carr was professional, a pleasure to work with, and very knowledgeable! We'd have no hesitation in giving her our future business. Highly recommended

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
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Dealer response

Hi NormV! Thank you for your review! We are so glad to hear that you were happy with the customer service Cindy provided, as well as your overall car-buying experience with us. Thank you for your business, and congratulations on your new Honda!

The second time around

What a difference 2 years make. Not a great experience the first time around when I purchased my HRV, but after speaking with sales manager Rob Thomson, he assured me this time would be different and it was. He introduced me to Joe Danzo and the car purchase was seamless. The "follow up" and "follow thru" was impeccable and the entire experience was fantastic. It was also a great experience closing the deal with Kyle Tatro and he gave me great advice regarding additional protection before the warranty expires. Thanks Team Keenan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Michael! Thank you for your review, and for taking the time to write and share this great feedback! We are so glad to hear that Joe and Rob made sure everything went smoothly with your purchase this time, and that you were happy with your car-buying experience with us. Thank you for coming back to see us for your 2nd Honda, we appreciate your business!

Outstanding in all regards.

This was a pleasant and low-stress experience. From the moment I walked in the door, I felt like a positive outcome was assured. The cars I had seen online indeed were there, and were exactly as represented. Mitch Lesack was very personable, energetic but chill at the same time, and was knowledgeable and accommodating without the phony pandering that can make you cringe at some dealerships. He knows his product, including all the technologies, and scripted an informative test drive on varied roads. Keenan offered me 20% more for my trade than a previous dealership I had visited. Was able to finalize the sale in the least amount of time it ever took me to buy a car. Steve Kern dug for the best finance rate and made some of the confusing options in terms of warranties etc. crystal clear. Never felt pressured at Keenan. Overall a great experience. Love my certified pre-owned SUV, and plan to return for another vehicle when I pass this on as a "college car."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi mac! Thank you for your review, and for taking the time to write and share this fantastic feedback! We are so glad to hear that you were happy with the customer service and sales support Mitch and team provided throughout your purchase! Thank you for your business!

First Time Buyer

As someone who was a bit intimidated by the idea of purchasing my first, brand new car from all the stigma over car dealers, I can happily report that the entire process couldn't have been easier. I drove off with a 2019 CR V EX that I couldn't love more, and an experience I will always be happy to share. My family relies on Kennan Honda for all of our car needs, because you just can't get better service anywhere else. Mitch, Kyle, and Steve all worked together to meet and exceed our expectations, and to do it quickly to boot! Even as a first time buyer, I felt very comfortable and respected. Every person I came across in the dealership, whether I worked with them or just shared a passing hello, was personable and kind. Highly recommend Keenan Honda and their team of employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi allisonwilson3! Thank you for this great review and feedback! We are so glad to hear that you are loving your new CR-V, and that you were happy with the customer service Mitch and team provided throughout your purchase. Thank you for your business, and congratulations on your first new car!