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Faulkner Honda Doylestown

(3,241 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Honda Doylestown from DealerRater.

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Great service, honest and efficient

Joe was an outstanding salesperson. He was able to work within our budget. He answered all of our questions and expedited the process of buying a new car. I would highly recommend him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Cvel! Thank you for your review, and for taking the time to share this great feedback about Joe and your car-buying experience with us. We are so glad to hear that you were happy with the customer service he provided, and that everything went quickly and smoothly with your purchase. Thank you for your business, and for your recommendation!

Fantastic Experience

Pat and the team at Keenan made the car buying experience as fun as spending thousands of dollars could be. The friendly, no pressure whatsoever environment was exactly what I was looking for. No hype, silly sales tactics - just professional, knowledgeable people that helped work out a fair deal all the way around. I can't say enough about the personal, fun experience we had with Pat and the entire team.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Ben's Dad! Thank you for your review, and for taking the time to write and share this great feedback! We are so glad everything went smoothly with your purchase, and that you were happy with the customer service you received from Pat and our team. Thank you for your business, and congratulations on your new Honda!

The best buying experience.

Extremely professional. Everyone from the salesperson to the finance person and the sales manager. Very helpful and very friendly. Highly recommend . Best experience buying ever!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Yocoop! Thank you for this great review! We are so glad to hear you were happy with your car-buying experience with us. Thank you for your business, and for your recommendation!

Great Experience

Joe and Keenan Team were a pleasure to work with. They made the buying experience easy and enjoyable. Thanks for the great customer service and friendly & knoweldgable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello BirdsNest! Thank you for your review! We are so glad to hear you were happy with the customer service Joe provided throughout your purchase, as well as our dealership overall. Thank you for your business, and congratulations on your new Honda!

Professional and knowledgeable...

Cindy was professional and knowledgeable. She was a patient listener and determined what model car would be most suitable for my needs. She answered all my questions and was a delight to work with. Am enjoying my new 2016 Honda HR-V.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Gator! Thank you for this great review and feedback! We are so glad to hear you are enjoying your new HR-V, and that you were happy with your car-buying experience with us (thanks to Cindy). Thank you you for your business, and please don't hesitate to reach out to us if you have any questions, or if there is anything we can do for you!

Great service, very helpful and knowledgeable

I just bought a new 2016 CRV from Keenan Honda and had a great buying experience! It couldn't have gone better or been easier. Everyone was very friendly and knowledgeable about their vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate that you took the time to write and share this great feedback, and are so glad to hear that you were happy with your car-buying experience with us! Thank you for your business, and congratulations on your new CR-V!

Purchased a Honda Pilot

Joe Danzo and the dealership were easy to deal with. Joe was knowledgeable about the car and made the buying process low stress and easy. I would recommend this sales consultant and dealership.

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  • Overall experience 4.0
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Dealer response

Hello Honda2016! Thank you for your feedback! We are so glad to hear that Joe made sure your car-buying experience with us was easy and low stress, and that you were happy with our dealership overall. Thank you for your business, and for your recommendation!

Absolutely outstanding experience..

It was a busy Saturday and the dealership was left a little short staffed but I was still taken care of immediately by everybody in the building, especially Joe Danzo. Knowledgeable and experienced. I have never had a bad experience with Kennan Honda. Highly Highly Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello and thank you for this great review and feedback! We are so glad to hear that you were happy with your most recent car-buying experience with us, (thanks to Joe!). Thank you for your continued business, and for your recommendation!

Great!

Had a great experience at Keenan! Found exactly what I was looking for, which was a Honda Accord Hybrid. Good service..good pricing. Thank you Joe Danzo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Hello IzzyR! Thank you for this great review and feedback! We are so glad to hear that you were happy with the customer service that Joe provided, as well as your overall car-buying experience with us. Thank you for your business, and for your recommendation!

Started out great ended dissappointing

I think it's really sad when you spend thousands of dollars on a car and you ask for a second key for the car you bought and your told by your sales person to have another made they are not expensive.I think that is poor customer service. Anytime I have ever bought a car New or used I received 2 keys weither 2 keys were turned in with the trade or not they would make me a key. Spending around 4 hours in the dealership and leaving with a negative feeling to me it not good for business. I would not return or recommend them for that reason.

Rating breakdown (out of 5):
  • Customer service 1.0
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  • Quality of repair 1.0
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.