Reviews
Great, easy to work with
Bob was knowledgeable about the car and very friendly to work with. He stayed late in order for me to be able to pick up my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with Bob Copley. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It was great to read your feedback! Thank you and enjoy your new car! We hope to see you again in the future! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Great experience
I was very happy with my experience at Rockingham Toyota. I left with exactly the car I wanted and found Glenn to polite, friendly and helpful. Derrick was also very informative and helpful. Gave me great advice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kathleen, thank you for the positive feedback for team members, Glenn and Derrick. It's always great to hear about a great experience! Please do not hesitate to contact us if you need anything in the future. Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Very satisfied!
The overall experience at Salem Rockingham Toyota was easy, quick and went smoothly. The sales person Jen was wonderful to work with! She made the whole experience easy as well as being very approachable. We will Definitely buy here again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience at Rockingham Toyota with Jen. We are happy to hear it was easy, quick, and smooth! We look forward to seeing you again! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Leased my 2nd car
This is the second time leasing through Rockingham Toyota easy process as always I will be back! I will recommend this dealership to anyone looking to buy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great to read that your experience leasing a car at Rockingham was easy as always! Thank you for recommending Rockingham Toyota. We know that buying a new car is a big decision and we are happy to know you feel comfortable with us to recommend us to others. Our team is always happy to help in any way we can. We will be here for you when you are ready to service! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Jen is awesome
I just leased my third car from Jen at Rockingham and she is wonderful. She is very attentive but never pushy. Always does extra for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that Jen was your first choice to work with on your 3rd lease with us at Rockingham in Salem! We wish you safe travels in your new Toyota and look forward to seeing you again soon! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Rob Lane really stands out!
Rob was one of the best sales people we have encountered. Knowledgeable, engaging without being pushy, sees where to be helpful, and just a real pleasurable person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your awesome experience here at Rockingham Toyota with Rob Lane! It's great to hear he made car shopping pleasant for you! We are lucky to have people like Rob on our team! We hope to see you for many years to come with your automotive needs! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Fantastic
I went in to just get numbers but left with a deal that far exceeded my expectations! Rockingham Toyota went above and beyond for me and I definitely appreciate it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing the positive feedback! Our team strives hard to provide 5-star customer service and it's always great to hear when we exceed expectations. Please do not hesitate to reach out if you need anything in the future. Welcome to the Rockingham Family! See you in for service soon! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Excellent sales service. the best i have ever received.
Brian Castaneda was the best sales person i have ever had the pleasure of doing business with. i work in the utility industry so i am very much familiar with customer service and he is “Top Notch”all the way. i would recommend Brian and Rockingham Toyota to any of my associates looking to purchase a vehicle. Also, Frank Quiroga and Derrick Hazen did a fantastic job. Both were very accomodating and personable. it was very clear to me early on that this team was serious about providing top quality service. All around, the best experience i have ever had purchasing a vehicle or any other product for that matter. Keep up the excellent work. please buy this group lunch on my behalf. they deserve that and much more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great to read that your experience with Brian Castaneda was the best salesperson you've had! Thank you for recommending him and the rest of the Rockingham Toyota team to your associates. We know that buying a new car is a big decision and we are happy to know you feel comfortable with us to recommend us to others. Our team will be very happy to hear your feedback! I will be sure to pass along your kind words. We hope to see you again in the future. Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Good Buying Experience
First vehicle purchase at Rockingham Toyota and everyone that I dealt with were friendly and helpful especially Bob Copley and Derrick Hazen. Thanks again guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of us all at Rockingham, I would like to thank you for sharing this great review about our dealership! We are happy to know that you enjoyed your experience with Bob and Derrick. Enjoy your new Toyota and please come visit us again soon! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208
Awesome service!
Bob Copley and the team helped me buy my first car, and I couldn't be happier! Great customer service and friendly staff. Bob walked through every feature of my new car with me and was always available for questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your Awesome (And first!) car buying experience at Rockingham Toyota. Buying a car for the first time is special and we are very happy to hear your first impression of doing so was an awesome one because of Bob Copley and the rest of our team! We are here if you have any questions at all and hope to see you when you are ready to service your new car. Congratulations and enjoy your car! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208