Reviews
What great service.
What great service.This was our first time there.They treated us with respect and took care of us on appt time.Clean and offered refreshments.Great Job!!!!!Thanks
What great service.
What great service.This was our first time there.They treated us with respect and took care of us on appt time.Clean and offered refreshments.Great Job!!!!!Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Yeomans Ford of Ocala, we look forward to having you as a valued customer for many years to come!
I scheduled my vehicle for an oil change at my home.
I scheduled my vehicle for an oil change at my home. Their mobile service is absolutely wonderful Brandon, the technician was very friendly and got the job done in a very timely manner. I would highly recommend the service.
I scheduled my vehicle for an oil change at my home.
I scheduled my vehicle for an oil change at my home. Their mobile service is absolutely wonderful Brandon, the technician was very friendly and got the job done in a very timely manner. I would highly recommend the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Salesman was professional and very knowledgeable.
Salesman was professional and very knowledgeable. He worked with us to make a deal that not only suited our needs financially but made it as least stressful as possible.
Salesman was professional and very knowledgeable.
Salesman was professional and very knowledgeable. He worked with us to make a deal that not only suited our needs financially but made it as least stressful as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing about your experience with Gary Yeomans Ford of Ocala. We appreciate your business and hope to see you again soon!
Stephanie was great to work with .
Stephanie was great to work with . Very helpful with transportation to and from my home. Can?t say enough good things about my experience at ford of Ocala
Stephanie was great to work with .
Stephanie was great to work with . Very helpful with transportation to and from my home. Can?t say enough good things about my experience at ford of Ocala
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Gary Yeomans Ford of Ocala. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I wanted to write a review about good service and a good
I wanted to write a review about good service and a good buy but i cant. We purchased a 2018 expedition and a few days after having it we began to heard a rattling noise, noticed a crack in the front windshield and noticed the screen would freeze up. We notified the salesman/dealership immediately and was told to bring the vehicle in. Mind you we have a 3month/4k mL warranty. When we went up there to drop it off, the saleman Julian was rushing me telling me that the sound was normal. If he thought because I was a female and didnt know anything he was wrong. A rattling sound like that is not normal especially not because it has high mileage on it. Its either the cam phasers or the transmission starting to go. Mind you they wanted us to tell the finance company that we had the vehicle in our possession in order to close on the deal before the end of the month. After having it for a week, we are being told that nothing is wrong with it regarding the rattling sound and nothing was fixed. They claimed to have sealed the window crack but you can still see it from the inside of the vehicle. This upsets me because we do not live close and have to keep driving 2hrs. I know that they are giving us the run around because they are waiting for that warranty to run up so they will not have to fix it. Save your money and time and go somewhere else.
I wanted to write a review about good service and a good
I wanted to write a review about good service and a good buy but i cant. We purchased a 2018 expedition and a few days after having it we began to heard a rattling noise, noticed a crack in the front windshield and noticed the screen would freeze up. We notified the salesman/dealership immediately and was told to bring the vehicle in. Mind you we have a 3month/4k mL warranty. When we went up there to drop it off, the saleman Julian was rushing me telling me that the sound was normal. If he thought because I was a female and didnt know anything he was wrong. A rattling sound like that is not normal especially not because it has high mileage on it. Its either the cam phasers or the transmission starting to go. Mind you they wanted us to tell the finance company that we had the vehicle in our possession in order to close on the deal before the end of the month. After having it for a week, we are being told that nothing is wrong with it regarding the rattling sound and nothing was fixed. They claimed to have sealed the window crack but you can still see it from the inside of the vehicle. This upsets me because we do not live close and have to keep driving 2hrs. I know that they are giving us the run around because they are waiting for that warranty to run up so they will not have to fix it. Save your money and time and go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Felipe helped me get into a truck was in need of one to
Felipe helped me get into a truck was in need of one to work! I would recommend him to any one that needs to get a vehicle! 10/10 service!
Felipe helped me get into a truck was in need of one to
Felipe helped me get into a truck was in need of one to work! I would recommend him to any one that needs to get a vehicle! 10/10 service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Wonderful experience purchasing my new car, so great that
Wonderful experience purchasing my new car, so great that we are purchasing another vehicle this week. Our salesman was great and the buying process only took 2 hours.
Wonderful experience purchasing my new car, so great that
Wonderful experience purchasing my new car, so great that we are purchasing another vehicle this week. Our salesman was great and the buying process only took 2 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Yeomans Ford of Ocala!
Great buying experience, the staff made this experience
Great buying experience, the staff made this experience of buying our dream Bronco fairly painless, and we are very appreciative to each and everyone at Gary Yeomans Ford Ocala.
Great buying experience, the staff made this experience
Great buying experience, the staff made this experience of buying our dream Bronco fairly painless, and we are very appreciative to each and everyone at Gary Yeomans Ford Ocala.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Yeomans Ford of Ocala!
They were very fast and affective.
They were very fast and affective. Friendly and helpful at the service desk.The tech Found a shock leaking ordered the part and will be installed at a later date
They were very fast and affective.
They were very fast and affective. Friendly and helpful at the service desk.The tech Found a shock leaking ordered the part and will be installed at a later date
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I brought my car in to be serviced and the Ed ice was
I brought my car in to be serviced and the Ed ice was excellent. They handled the issue quickly and efficiently. Everyone was very kind and hospitable.
I brought my car in to be serviced and the Ed ice was
I brought my car in to be serviced and the Ed ice was excellent. They handled the issue quickly and efficiently. Everyone was very kind and hospitable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your thoughts about your experience with Gary Yeomans Ford of Ocala. We appreciate your business and hope to see you again soon!