Reviews
Went in to look at a 2022 outlander.
Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.
Went in to look at a 2022 outlander.
Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had a Great experience with Dorian Barbus as he was
Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again
Had a Great experience with Dorian Barbus as he was
Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2019 Jetta from them.
We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)
We purchased a 2019 Jetta from them.
We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2019 Jetta from them.
We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)
We purchased a 2019 Jetta from them.
We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A customer centric dealership where you feel comfortable
A customer centric dealership where you feel comfortable walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful.
A customer centric dealership where you feel comfortable
A customer centric dealership where you feel comfortable walking around, looking, and asking questions. Sales people (Mike K) are extremely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and sales at castle Volkswagen of
Excellent service and sales at castle Volkswagen of Schaumburg My experience there was wonderful. I have never liked going to a dealerships But I am sold on them. They were the best. I will be back next time I need another car and will send everyone I know to them!! Very impressed with all of them.
Excellent service and sales at castle Volkswagen of
Excellent service and sales at castle Volkswagen of Schaumburg My experience there was wonderful. I have never liked going to a dealerships But I am sold on them. They were the best. I will be back next time I need another car and will send everyone I know to them!! Very impressed with all of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Castle team was very accommodating in sale and
The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.
The Castle team was very accommodating in sale and
The Castle team was very accommodating in sale and helpful in the explanation of vehicle background and safety features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just had excellent service from Castle.
Just had excellent service from Castle. My sensors started acting weird and turning themselves off, after recently getting my battery changed. I know sensors are stupid expensive, and was hoping it was just a software issue , but even getting that looked at can be expensive. But my advisor got the head tech Ricky to take a look before putting it in the shop, and he was able to fix it without needing to do any major work. I really appreciate that level of service.
Just had excellent service from Castle.
Just had excellent service from Castle. My sensors started acting weird and turning themselves off, after recently getting my battery changed. I know sensors are stupid expensive, and was hoping it was just a software issue , but even getting that looked at can be expensive. But my advisor got the head tech Ricky to take a look before putting it in the shop, and he was able to fix it without needing to do any major work. I really appreciate that level of service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best great experience Erik very professional and
The best great experience Erik very professional and helpful sales person great customer service and care
The best great experience Erik very professional and
The best great experience Erik very professional and helpful sales person great customer service and care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have worked with Eryk twice, most recently last week.
I have worked with Eryk twice, most recently last week. Eryk is very easy to work with and knowledgeable regarding the vehicles and features. He spent significant time showing me all the features of my wonderful new vehicle. I would recommend Eryk for any new vehicle transaction. Thank you, Eryk, for smooth transactions!
I have worked with Eryk twice, most recently last week.
I have worked with Eryk twice, most recently last week. Eryk is very easy to work with and knowledgeable regarding the vehicles and features. He spent significant time showing me all the features of my wonderful new vehicle. I would recommend Eryk for any new vehicle transaction. Thank you, Eryk, for smooth transactions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car