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Ira Volvo Cars South Shore

(376 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience every time I go, but especially this

Excellent experience every time I go, but especially this time. Dropped my car the night before, heard from them by 8 am what repairs were needed (both sets of brakes, rotors whole thing) and miscellaneous repairs (wipers etc). Work was done quickly and efficiently, car was cleaned and washed and ready for pickup at 4 pm! The team is so quick to respond, did t feel pressured and they talked to me about multiple options. Excellent work!

Excellent experience every time I go, but especially this

Excellent experience every time I go, but especially this time. Dropped my car the night before, heard from them by 8 am what repairs were needed (both sets of brakes, rotors whole thing) and miscellaneous repairs (wipers etc). Work was done quickly and efficiently, car was cleaned and washed and ready for pickup at 4 pm! The team is so quick to respond, did t feel pressured and they talked to me about multiple options. Excellent work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Taylor, thank you for taking the time to leave a review for us at Ira Volvo Cars South Shore. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I found the service tech Steven, who was responsible for

I found the service tech Steven, who was responsible for the service done to my car to to be very knowledgeable, professional and informative. He answered all my questions to my satisfaction. Also, I always appreciate how well maintained the exterior is and how clean and orderly the interior is.

I found the service tech Steven, who was responsible for

I found the service tech Steven, who was responsible for the service done to my car to to be very knowledgeable, professional and informative. He answered all my questions to my satisfaction. Also, I always appreciate how well maintained the exterior is and how clean and orderly the interior is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Victoria, thank you again for taking the time to let us know how we did. We hope you have a great day!

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Chuck was very helpful in finding the needed part for my

Chuck was very helpful in finding the needed part for my pesky wagons suspension. Luckily the work was warrantied and the car was remedied in short order. They did a nice job cleaning it up for me too!

Chuck was very helpful in finding the needed part for my

Chuck was very helpful in finding the needed part for my pesky wagons suspension. Luckily the work was warrantied and the car was remedied in short order. They did a nice job cleaning it up for me too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Chris, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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David was amazing!

David was amazing! He emailed before the appointment to make sure the time would still work. He made the buying process very easy and quick. He followed up after the sale, and kept me informed the day of pick up. He?s the best!

David was amazing!

David was amazing! He emailed before the appointment to make sure the time would still work. He made the buying process very easy and quick. He followed up after the sale, and kept me informed the day of pick up. He?s the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Katie, we're happy you found our staff to be so supportive during your experience here at Ira Volvo Cars South Shore. We hope you have a great day!

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Very happy with the service and information about

Very happy with the service and information about possibly trading in my car. Also, they did a great job washing it.

Very happy with the service and information about

Very happy with the service and information about possibly trading in my car. Also, they did a great job washing it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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Pat was great as always !

Pat was great as always !! Speedy check of my engine light - offered a Lyft so he didn?t have to wait . Called within an hour today it was ready

Pat was great as always !

Pat was great as always !! Speedy check of my engine light - offered a Lyft so he didn?t have to wait . Called within an hour today it was ready

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Susan, we're happy you found our staff Pat so supportive during your experience here at Ira Volvo Cars South Shore. We are always more than happy to assist you if anything else comes up. Take care!

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Since I only had the car for 32 days , I believe I should

Since I only had the car for 32 days , I believe I should not have to pay for the computer update. It should have been done before I bought the car . That?s why I gave 2stars on quality of repairs .

Since I only had the car for 32 days , I believe I should

Since I only had the car for 32 days , I believe I should not have to pay for the computer update. It should have been done before I bought the car . That?s why I gave 2stars on quality of repairs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (781) 896-3500.

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Great service !

Great service ! The service technician figured out the problem and was able to get my car back to me in a timely manor . Thank you!

Great service !

Great service ! The service technician figured out the problem and was able to get my car back to me in a timely manor . Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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Charles was a great representative to work with.

Charles was a great representative to work with. I asked about items that he could have easily upsold me on and he refused. I would gladly take my car back to this dealer.

Charles was a great representative to work with.

Charles was a great representative to work with. I asked about items that he could have easily upsold me on and he refused. I would gladly take my car back to this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jonathan, thank you for your kind review, we are happy to pass along your comments to Jonathan here at Ira Volvo Cars South Shore!

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Very professional I like it cause they follow up with

Very professional I like it cause they follow up with you of any issues head great service.

Very professional I like it cause they follow up with

Very professional I like it cause they follow up with you of any issues head great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ana, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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