Reviews
Was greeted right away n with a smile.
Was greeted right away n with a smile....he was great n the service was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stevinson always has provided great and thorough service
Stevinson always has provided great and thorough service with true professionalism, honesty, and respect. I’ve been going here and getting all my servicing on my last five Lexus vehicles for over 16 years. They will treat you with respect and they do care about your satisfaction! The entire dealership is a class act! They welcome you with smiles and competency from the moment you arrive!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was not impressed with the service department.
I was not impressed with the service department. My advisor was fantastic. But the overall service department I did not feel was high standard. I guess I’m used to Lexus of Greenwood Village. A much nicer facility, friendly or people and they did a much better at giving me a clean car back.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. I’m glad to hear your service advisor was fantastic, but I’m sorry the overall experience and the condition of your vehicle didn’t meet your expectations. We appreciate you sharing this so we can improve. I’ll be reaching out to discuss this further, but you’re also welcome to contact me anytime. - Bill Annear, General Manager, (303) 772-5999
Needed new engine.
Needed new engine. Covered by warranty. Great service and done be experts. Very happy and impressed with Stephenson-Lexus. Scott was great! This dealership really knows the customer is number one. I will remain forever loyal!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love taking my vehicle in for even the most minimal
I love taking my vehicle in for even the most minimal service! Always welcoming! Efficient profesional and kind. Joe Hashman , my service person was terrific. Informative about services provided and a super sense of humor. We need more of that in this world! Then there’s Jodi, in sales. She’s helping me get a new vehicle just the color I want while trading in the current one with minimal effort. Keep these folks and keep up the exemplary customer service .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership, they have always provided great
Great dealership, they have always provided great service. Noe was especially helpful! I have been using this dealership for 15 years!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very polite.
Very polite. Exceptional service. Above and beyond on the details provided when diagnosing the problem and recommending the solution.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience with George, our service representative,
Our experience with George, our service representative, raised our assessment of the entire service department. That had suffered with the corporate takeover. He's an asset to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly.
Fast and friendly. They give suggestions about services due to my lower than normal mileage/usage. This was helpful and will save me money and still keep my car running under best conditions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best ever !
Best ever !! We will always use them for all our services in the future! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair