Bennett Honda of Lebanon

Would not honor factory bumper to bumper warranty on my 2022 Pilot. Was told by the dealership that the leak in the back of my car and broken arm rest was not covered by the bumper to bumper warranty and I should call my insurance company. I spoke with Phillipsburg Easton Honda last week and was told to bring the car in and they would take care of it and provide me with a loaner. A week after working on the car, everything was fixed at no cost to me. Because of Bennett Honda’s failure to cover the bumper to bumper warranty my rear hatch continued to fill with water for an extra 6 months before it was fixed by an honest dealership.

Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau.

Mike Rivera is an asset to your company; he always insures I am satisfied with Bennett Honda of Lebanon. I feel like the Bennett mechanics will always do their best to give me the ultimate service

Rachael our sales woman was very nice and pleasant. She never pushed! And that is what I look for. A good salesman give you breathing room and that’s what she exactly did.

Rachel was very nice to deal with and very professional person. This was one of the easiest car purchases I ever made. Bought a Honda pilot with low mileage and they gave me a great trade in value for my Ridgeline.

Friendly, knowledgeable and a smooth buying experience! I would recommend shopping at Bennett Honda if you are looking for a new or used vehicle. The car buying experience was easier to navigate than this review site!

Customer service was very nice, they kept me up to date on the status of my vehicle, and rectified any issues I had. I would definitely get service at this dealership again!

I purchased a new Honda Accord last Friday. The experience was stress free. The employees and sales manager Willie Rodriguez gave me the personal touch and wanted to make sure I was happy with my new car. I highly recommend this dealership.

We ALWAYS take our Honda's to Bennett for service. Whether its express or scheduled , the service team and mechanics are top notch. GREAT service, FAIR prices!

Michael Rivera is an excellent customer service representative because he: Promptly returns my communications Is knowledgeable, attentive and polite Makes my day without a car a pleasant one Answered my questions about terms used in the service department: for example "drop off vs waiting"