Bennett Honda of Lebanon

Bennett dalerships that I visited in the past, I didn't care for . About 2 weeks ago, I purchased a 2025 CRV Hybrid, l worked out a deal to have 2" hitch receiver and wiring harness installed but when I went to pick up , it didn't have what we agreed on and they didn't want to make on it ,so I walked away from the deal. Later they called back said about putting the hitch and wiring on a different car that was the same but done by Uhaul , now I'm trying to make them make on the work that was done correctly . Bennett does not stand by there agreements .

Would not honor factory bumper to bumper warranty on my 2022 Pilot. Was told by the dealership that the leak in the back of my car and broken arm rest was not covered by the bumper to bumper warranty and I should call my insurance company. I spoke with Phillipsburg Easton Honda last week and was told to bring the car in and they would take care of it and provide me with a loaner. A week after working on the car, everything was fixed at no cost to me. Because of Bennett Honda’s failure to cover the bumper to bumper warranty my rear hatch continued to fill with water for an extra 6 months before it was fixed by an honest dealership.

Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau.

Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau.

Professional service and reviewed the mechanic finding with my car. Asked if I had any questions. Very positive environment

Cheyenne was excellent i told her what I needed and wanted and I got it even with the type of credit I have

Cheyenne was great. But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents

Mike Rivera is an asset to your company; he always insures I am satisfied with Bennett Honda of Lebanon. I feel like the Bennett mechanics will always do their best to give me the ultimate service

Rachael our sales woman was very nice and pleasant. She never pushed! And that is what I look for. A good salesman give you breathing room and that’s what she exactly did.

Rachel was very nice to deal with and very professional person. This was one of the easiest car purchases I ever made. Bought a Honda pilot with low mileage and they gave me a great trade in value for my Ridgeline.