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BMW of Ridgefield

(651 reviews)
Visit BMW of Ridgefield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (866) 800-9139 (866) 800-9139
Used (866) 327-1180 (866) 327-1180
Service (877) 813-4521 (877) 813-4521

Inventory

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About our dealership

At BMW of Ridgefield creating value for our customer is our number one priority. We know that as a customer you have high expectations, and as a dealership it is our job to exceed them. Our 50,000SF facility serves as proof of our dedication to excellence. This flagship center includes a state-of-the-art service facility, showroom, and vehicle delivery center. We are excited to offer 3-lane service drive for dropping off your car and collecting a courtesy loaner. With the improvements we have made, and continue to make, our goal is to be the provider of your lifetime mobility needs.
See the BMW of Ridgefield difference for yourself!

Service center

Phone number (877) 813-4521

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(651 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Ridgefield from DealerRater.

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Great staff excellent customer service. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction.

Great staff excellent customer service. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an amazing experience purchasing my car from BMW of Ridgefield. I can't say enough good things about the team--especially Josh and Bob. Josh went completely above and beyond for me. He even took time out of his day off to make sure everything went smoothly, which truly shows his dedication and commitment to his customers. He was patient, helpful, and made the entire process feel easy and stress-free. Bob, was also awesome. You can tell he genuinely cares about his customers and runs his dealership with integrity. From start to finish, the experience was great, and I absolutely love my car. Everything from the car, to the dealership itself was very clean and put together and they were very efficient with timing, etc. I'm so grateful for all their help, and their efforts did not go unnoticed. I would 100% recommend this dealership and would gladly purchase from them again. Thank you again, Josh and Bob!

I had an amazing experience purchasing my car from BMW of Ridgefield. I can't say enough good things about the team--especially Josh and Bob. Josh went completely above and beyond for me. He even took time out of his day off to make sure everything went smoothly, which truly shows his dedication and commitment to his customers. He was patient, helpful, and made the entire process feel easy and stress-free. Bob, was also awesome. You can tell he genuinely cares about his customers and runs his dealership with integrity. From start to finish, the experience was great, and I absolutely love my car. Everything from the car, to the dealership itself was very clean and put together and they were very efficient with timing, etc. I'm so grateful for all their help, and their efforts did not go unnoticed. I would 100% recommend this dealership and would gladly purchase from them again. Thank you again, Josh and Bob!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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do not enter run dont park sales men are racist discriminate (im female) in fight horrible sales experience poor delivery of car wont take it back failed plate car in 30'days wont allow me have a loaner for serviice do not recommend

do not enter run dont park sales men are racist discriminate (im female) in fight horrible sales experience poor delivery of car wont take it back failed plate car in 30'days wont allow me have a loaner for serviice do not recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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My husband and I had a wonderful experience buying a car at BMW of Ridgefield. Jack Polman, our client advisor was fantastic—he was very knowledgeable, patient, and never made us feel pressured. He took the time to explain all the features and made the entire process smooth and transparent. I highly recommend asking for Jack if you are in the market! - Anna Pangilinan

My husband and I had a wonderful experience buying a car at BMW of Ridgefield. Jack Polman, our client advisor was fantastic—he was very knowledgeable, patient, and never made us feel pressured. He took the time to explain all the features and made the entire process smooth and transparent. I highly recommend asking for Jack if you are in the market! - Anna Pangilinan

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Such an easy process to lease my X3. I walked in with a list, and had a new car in hand the same day! Jack was great to work with.

Such an easy process to lease my X3. I walked in with a list, and had a new car in hand the same day! Jack was great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience from start to finish! Had good chemistry with the salesperson Robert - low key, but very responsive and pleasant disposition. Perfect match for my wife and me. I appreciate that he let the car sell itself - we bought a 2026 X5 M60i, after cross-shopping with the Cayenne and Mercedes AMG. Terrific deep dive with Jaren into the systems on delivery, and the closing/finance process with Jonathan was smooth, with just the right amount of “salesmanship”. Highly recommend BMW of Ridgefield.

Great experience from start to finish! Had good chemistry with the salesperson Robert - low key, but very responsive and pleasant disposition. Perfect match for my wife and me. I appreciate that he let the car sell itself - we bought a 2026 X5 M60i, after cross-shopping with the Cayenne and Mercedes AMG. Terrific deep dive with Jaren into the systems on delivery, and the closing/finance process with Jonathan was smooth, with just the right amount of “salesmanship”. Highly recommend BMW of Ridgefield.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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A very Pleasant, respectful and very helpful experience. The service advisor was very knowledgeable and the staff was also helpful.

A very Pleasant, respectful and very helpful experience. The service advisor was very knowledgeable and the staff was also helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service Abby was wonderful and helpful And made sure that i had nothing to worry about I was in good hands

Great customer service Abby was wonderful and helpful And made sure that i had nothing to worry about I was in good hands

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They are easy to deal with. All findings are clearly explained. They are clean and efficient.

They are easy to deal with. All findings are clearly explained. They are clean and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome- Jaren’s the man and Jonathan’s great! Wonderful service, superior snacks… 2 enthusiastic thumbs up!

Awesome- Jaren’s the man and Jonathan’s great! Wonderful service, superior snacks… 2 enthusiastic thumbs up!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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