BMW of Ridgefield

The service I received today at Ridgefield BMW was excellent. I had to replace a tire, they got me in right away fixed it and all well the time frame that they originally provided. Everyone was top notch! Take them to lunch

The dealership was great. Jack, Aurora and the rest of the staff were very nice and helpful

My husband and I had an incredible experience with Manny Tejada at BMW of Ridgefield. He was very knowledgeable and went out of his way to make sure we were comfortable with the purchase. He was there anytime I needed to call about any questions about the vehicle, and made it simple and easy for my husband to bring the car home. He and the financial staff were very organized and made the process very quick so he wasn’t stuck there all day. I cannot recommend Manny and BMW of Ridgefield enough for your vehicle needs.

Really positive experience working with Manny. Picked up an X5 and the cars amazing, minor issue with the wipers after taking delivery and they took care of it right away. Professional all the way around, highly recommend.

BMW of Ridgefield….Steve and colleague's in Service did a great job getting my Z4 ready for 2025…First got a new battery service..Second coordinated to have a hood dent fixed and Third getting the car detailed. The car came out great and looked like new as if it just rolled out of the dealership.

Do not waste your time and money!! You get better results at a zoo.... This is the place to go if you hate your money and have nothing but time to kill. Buyer beware!!! They truly deserve zero stars...............

I had a great experience. Service advisor pointed out that I had a 1 year warranty on the tire that needed replacing. Also, front brakes were serviced and covered under maintenance plan. The customer waiting area is very pleasant and the work was done within the time estimate provided. Have been very happy with this dealership.

Cannot trust service department going forward. Service advisors work on commission at all dealers and maximizing income is built in, but initially being overcharged $ 2700. + tax for brakes by a very experienced advisor, then having price “adjusted” after attempting to stop the job, was fishy. They did not monitor brake pad wear on any previous visits, wonder why? Sometimes when you go along with all the various fluid flushes, filter replacements, alignments etc., you can be taken for a fool.

This was my second terrible experience at BMW of Ridgefield (746 Danbury Rd, Ridgefield, CT 06877). I paid thousands of dollars for repairs that didn’t fix the coolant leak. Both times the car was returned dirty and still not properly repaired. The second time, I was promised a rental — after waiting an hour, I was told none were available. Now my move to a new state is delayed, my job and housing are at risk, and all I’ve gotten from the staff are repeated apologies. I would not recommend this service center. Extremely unprofessional and disappointing.

Terrific dealership. I’ve been buying and leasing my cars from them for 15 years. They treat you with respect, provide fair value and are great to work with.