Reviews
Great staff excellent customer service. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction.
Great staff excellent customer service. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an amazing experience purchasing my car from BMW of Ridgefield. I can't say enough good things about the team--especially Josh and Bob. Josh went completely above and beyond for me. He even took time out of his day off to make sure everything went smoothly, which truly shows his dedication and commitment to his customers. He was patient, helpful, and made the entire process feel easy and stress-free. Bob, was also awesome. You can tell he genuinely cares about his customers and runs his dealership with integrity. From start to finish, the experience was great, and I absolutely love my car. Everything from the car, to the dealership itself was very clean and put together and they were very efficient with timing, etc. I'm so grateful for all their help, and their efforts did not go unnoticed. I would 100% recommend this dealership and would gladly purchase from them again. Thank you again, Josh and Bob!
I had an amazing experience purchasing my car from BMW of Ridgefield. I can't say enough good things about the team--especially Josh and Bob. Josh went completely above and beyond for me. He even took time out of his day off to make sure everything went smoothly, which truly shows his dedication and commitment to his customers. He was patient, helpful, and made the entire process feel easy and stress-free. Bob, was also awesome. You can tell he genuinely cares about his customers and runs his dealership with integrity. From start to finish, the experience was great, and I absolutely love my car. Everything from the car, to the dealership itself was very clean and put together and they were very efficient with timing, etc. I'm so grateful for all their help, and their efforts did not go unnoticed. I would 100% recommend this dealership and would gladly purchase from them again. Thank you again, Josh and Bob!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
do not enter run dont park sales men are racist discriminate (im female) in fight horrible sales experience poor delivery of car wont take it back failed plate car in 30'days wont allow me have a loaner for serviice do not recommend
do not enter run dont park sales men are racist discriminate (im female) in fight horrible sales experience poor delivery of car wont take it back failed plate car in 30'days wont allow me have a loaner for serviice do not recommend
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
My husband and I had a wonderful experience buying a car at BMW of Ridgefield. Jack Polman, our client advisor was fantastic—he was very knowledgeable, patient, and never made us feel pressured. He took the time to explain all the features and made the entire process smooth and transparent. I highly recommend asking for Jack if you are in the market! - Anna Pangilinan
My husband and I had a wonderful experience buying a car at BMW of Ridgefield. Jack Polman, our client advisor was fantastic—he was very knowledgeable, patient, and never made us feel pressured. He took the time to explain all the features and made the entire process smooth and transparent. I highly recommend asking for Jack if you are in the market! - Anna Pangilinan
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Such an easy process to lease my X3. I walked in with a list, and had a new car in hand the same day! Jack was great to work with.
Such an easy process to lease my X3. I walked in with a list, and had a new car in hand the same day! Jack was great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience from start to finish! Had good chemistry with the salesperson Robert - low key, but very responsive and pleasant disposition. Perfect match for my wife and me. I appreciate that he let the car sell itself - we bought a 2026 X5 M60i, after cross-shopping with the Cayenne and Mercedes AMG. Terrific deep dive with Jaren into the systems on delivery, and the closing/finance process with Jonathan was smooth, with just the right amount of “salesmanship”. Highly recommend BMW of Ridgefield.
Great experience from start to finish! Had good chemistry with the salesperson Robert - low key, but very responsive and pleasant disposition. Perfect match for my wife and me. I appreciate that he let the car sell itself - we bought a 2026 X5 M60i, after cross-shopping with the Cayenne and Mercedes AMG. Terrific deep dive with Jaren into the systems on delivery, and the closing/finance process with Jonathan was smooth, with just the right amount of “salesmanship”. Highly recommend BMW of Ridgefield.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A very Pleasant, respectful and very helpful experience. The service advisor was very knowledgeable and the staff was also helpful.
A very Pleasant, respectful and very helpful experience. The service advisor was very knowledgeable and the staff was also helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service Abby was wonderful and helpful And made sure that i had nothing to worry about I was in good hands
Great customer service Abby was wonderful and helpful And made sure that i had nothing to worry about I was in good hands
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They are easy to deal with. All findings are clearly explained. They are clean and efficient.
They are easy to deal with. All findings are clearly explained. They are clean and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome- Jaren’s the man and Jonathan’s great! Wonderful service, superior snacks… 2 enthusiastic thumbs up!
Awesome- Jaren’s the man and Jonathan’s great! Wonderful service, superior snacks… 2 enthusiastic thumbs up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase