Reviews
I had an outstanding experience at Ourisman Ford of
I had an outstanding experience at Ourisman Ford of Manassas thanks to Ronald Guzman! From the moment I walked in, Ronald went above and beyond to help me find the perfect Ford Bronco. He was knowledgeable, patient, and truly listened to what I was looking for. Ronald took the time to go over all the features, helped me explore different options, and made sure I got exactly what I wanted—without any pressure. His professionalism and genuine enthusiasm made the entire process smooth and enjoyable. The dealership itself was top-notch, with a welcoming atmosphere and a great selection of vehicles. The whole team was friendly, and I felt valued as a customer. If you're looking for a hassle-free car-buying experience, I highly recommend visiting Ourisman Ford of Manassas asking for Ronald Guzman. He will make sure you drive away happy! Thank you, Ronald, for making my dream of owning a Ford Bronco a reality!
I had an outstanding experience at Ourisman Ford of
I had an outstanding experience at Ourisman Ford of Manassas thanks to Ronald Guzman! From the moment I walked in, Ronald went above and beyond to help me find the perfect Ford Bronco. He was knowledgeable, patient, and truly listened to what I was looking for. Ronald took the time to go over all the features, helped me explore different options, and made sure I got exactly what I wanted—without any pressure. His professionalism and genuine enthusiasm made the entire process smooth and enjoyable. The dealership itself was top-notch, with a welcoming atmosphere and a great selection of vehicles. The whole team was friendly, and I felt valued as a customer. If you're looking for a hassle-free car-buying experience, I highly recommend visiting Ourisman Ford of Manassas asking for Ronald Guzman. He will make sure you drive away happy! Thank you, Ronald, for making my dream of owning a Ford Bronco a reality!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sadie, we're delighted to hear that Ronald provided such an outstanding experience at Ourisman Ford of Manassas! It's fantastic to know he helped you find the perfect Ford Bronco and made the process enjoyable. Thank you for recommending us, and enjoy your new ride!
Julian made my experience very pleasant,he was a big
Julian made my experience very pleasant,he was a big help.I will definitely take my car back there again..
Julian made my experience very pleasant,he was a big
Julian made my experience very pleasant,he was a big help.I will definitely take my car back there again..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Julian made your experience a pleasant one at Ourisman Ford of Manassas! Thank you for choosing us, and we look forward to seeing you again in the future.
The staff at Ourisman Ford of Manassas were professional
The staff at Ourisman Ford of Manassas were professional and not pushy. It was the smoothest process I've ever experienced buying a vehicle.
The staff at Ourisman Ford of Manassas were professional
The staff at Ourisman Ford of Manassas were professional and not pushy. It was the smoothest process I've ever experienced buying a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Neal, we're delighted to hear that your experience at Ourisman Ford of Manassas was smooth and professional. Thank you for choosing us, and we hope you enjoy your new vehicle!
I had an outstanding out-of-state purchase experience
I had an outstanding out-of-state purchase experience with Ourisman Ford of Manassas. Ron Guzman and Elijah Conner made the entire process seamless—professional, attentive, and genuinely committed to getting the deal done right. From start to finish, everything was clear, straightforward, and pressure-free. Their top priority was delivering a great vehicle with exceptional service, and they absolutely delivered.
I had an outstanding out-of-state purchase experience
I had an outstanding out-of-state purchase experience with Ourisman Ford of Manassas. Ron Guzman and Elijah Conner made the entire process seamless—professional, attentive, and genuinely committed to getting the deal done right. From start to finish, everything was clear, straightforward, and pressure-free. Their top priority was delivering a great vehicle with exceptional service, and they absolutely delivered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emily was excellent.
Emily was excellent. She kept us informed on the progress of our vehicle. Great customer service.
Emily was excellent.
Emily was excellent. She kept us informed on the progress of our vehicle. Great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your support—thank you! - Ourisman Ford of Manassas
Fast efficient service.
Fast efficient service. I was in and out with minimus fuss and all issues were successfully resolved. Best Ford Dealership / Service hands down
Fast efficient service.
Fast efficient service. I was in and out with minimus fuss and all issues were successfully resolved. Best Ford Dealership / Service hands down
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a smooth and efficient experience at Ourisman Ford of Manassas! Thank you for recognizing our team's efforts, and we look forward to serving you again in the future.
This dealership cheats its customers and employees.
This dealership cheats its customers and employees. Predatory sales and discriminatory practices. I do not recommend anybody to ever share personal information with this store.
This dealership cheats its customers and employees.
This dealership cheats its customers and employees. Predatory sales and discriminatory practices. I do not recommend anybody to ever share personal information with this store.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good evening, we take these reviews seriously and would like to address this with you and see how we can assist. We take pride in doing business in and honest and transparent way so when a review like this happens we like to review and address it as soon as possible. We can’t locate you with the screen name on the review. You can reach me directly via email at Christopher.legg@ourisman.com so I can assist.
I just had a great experience buying a new Bronco Sport
I just had a great experience buying a new Bronco Sport Badlands, from Ourisman Ford of Manassas. I am an out of state buyer so most of the paperwork and negotiation was handled before I drove down to pick up the vehicle. My sales consultant, William Andre, made the process incredibly smooth, friendly, and pleasurable. He is extremely knowledgeable, trustworthy, and responsive and I couldn't recommend anyone more. In fact, I even had my best friend buy a Bronco from Will at the same time as I did. If that isn't the highest endorsement I can give, I don't know what is. I've been buying new cars for over 30 years and I finally found a dealership that I am 100% certain I will buy more cars from. Thank you so much Will (sales) and Solomon (finance). It was a pleasure doing business with you gentlemen. All the best. Jerry D. (New Jersey)
I just had a great experience buying a new Bronco Sport
I just had a great experience buying a new Bronco Sport Badlands, from Ourisman Ford of Manassas. I am an out of state buyer so most of the paperwork and negotiation was handled before I drove down to pick up the vehicle. My sales consultant, William Andre, made the process incredibly smooth, friendly, and pleasurable. He is extremely knowledgeable, trustworthy, and responsive and I couldn't recommend anyone more. In fact, I even had my best friend buy a Bronco from Will at the same time as I did. If that isn't the highest endorsement I can give, I don't know what is. I've been buying new cars for over 30 years and I finally found a dealership that I am 100% certain I will buy more cars from. Thank you so much Will (sales) and Solomon (finance). It was a pleasure doing business with you gentlemen. All the best. Jerry D. (New Jersey)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry, we're delighted to hear that William and Solomon made your experience at Ourisman Ford of Manassas so positive! It's fantastic to know you felt well taken care of even from out-of-state. Enjoy your new Bronco Sport Badlands, and we look forward to assisting you again in the future!
Everything was good, I like Julian.
Everything was good, I like Julian.He is honest and he lets you know what is going on with the service on your vehicle
Everything was good, I like Julian.
Everything was good, I like Julian.He is honest and he lets you know what is going on with the service on your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Julian provided honest and transparent service during your visit at Ourisman Ford of Manassas. Thank you for sharing your positive experience with us!
STAY AWAY!
STAY AWAY! Two days straight of trying to Purchase a vehicle from them, they wouldn’t take wire transfer nor would they accept a deposit. When I tell them I’m On my way because they said I had to be there in person and they’re 8 hours away from me. Deal is funded they accepted my trade in vehicle and plate transfer. They call me after 4 hours of everything being done and insured to inform me that someone else came in and they sold the vehicle before I could get there. SHOP ELSEWHERE! Do not give them your business.
STAY AWAY!
STAY AWAY! Two days straight of trying to Purchase a vehicle from them, they wouldn’t take wire transfer nor would they accept a deposit. When I tell them I’m On my way because they said I had to be there in person and they’re 8 hours away from me. Deal is funded they accepted my trade in vehicle and plate transfer. They call me after 4 hours of everything being done and insured to inform me that someone else came in and they sold the vehicle before I could get there. SHOP ELSEWHERE! Do not give them your business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase