Ultimate Powersports

This was the worst used car experience of my 43 years of driving life. To say that Kevin and Chaz are dishonest, shady, and unethical would be an understatement. Here are the “lowlights” of my experience. 1. I’m in Los Angeles and my biggest mistake was in thinking their self-professed “we’re a family business” line meant anything. They did not tell me the front bumper and right fender had been damaged and poorly repaired. 2. They lied and said all four sets of brakes were replaced. 3. I soon discovered there were several things wrong with the car that the inspection they performed after buying the car at auction would have immediately discovered. Suspension components were cracked, loosely connected, and worn out. Oil pain gasket had a leak. Driver window regulator was faulty. Headlights were intermittently functioning and there was a warning on the dash display as soon as I started the car. One of the wheels was damaged and made a high pitched squeal that was immediately audible. 4. The very worst part of the experience was that they quoted me an extended warranty from a highly reputable warranty company but then switched to a cut rate warranty company that would not cover repairs, took four days to respond, etc. They quoted me a price for the warranty and told me they were not marking it up. 5. I sold the car to a BMW mechanic who knew exactly what was wrong, so I sold the car for several thousand less than I paid. But to make matters worse, the warranty that I had paid $3,500 for two month prior refunded me $1,300. That’s because the warranty was worth much less than I was quoted, and the company was so disreputable. Again, the warranty for which Chaz sent me documentation was a superior service provider and would have remedied all the issues that were found. When I tried to reach Kevin and Chaz for help with all of this THEY IGNORED EACH EMAIL, TEXT, and PHONE CALL. I thought about saying them for fraud but it isn’t worth my time. I’m going to leave them as many bad reviews as possible instead. Stay away from these crooks. I have purchased more than two dozen cars in my life and this was by far the worst experience ever.

Finding a used Fiat 500e in Florida is not easy, of course, and finding one with a low mileage and a great price is even harder. I never bought a car online. I felt nervous (so did my bank). I found some great deals on the internet and I asked them so many questions, but only Mike Sargent of Red Rock Automotive answered all of my questions clearly. He also wasn't pushy, and when we tried to close the deal, he even called my bank to smooth the closing. The shipment was also fast. I got my car a week sooner than I expected. Yes, the car is in excellent condition. Thank you Mike Sargent. Red Rock automotive is really rad and they ROCK!!!