Reviews
Write a reviewAmazing customer service
Amazing customer service and fantastic staff. They provided top quality service to my vehicle and have amazing staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Justine, thank you so much for your positive comments about us at Kia of Valencia! We are proud of our amazing staff and glad they demonstrated the Hello difference on your visit. We hope to be of service to you again in the future. Best wishes, Kia of Valencia
Service of my Kia
Excellent service. Adair was very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your experience with Adair at Kia service! Thanks for the kind words and recommendation. - your team at Hello Auto Group
Great service
Service was quick and efficient and the service advisor Ingrid was very friendly. They were very transparent about my car did/didn?t need and my car was ready for pick up within two hours. Highly recommend this dealers service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
From Deanna Langer, service manager: Phillip, we are so pleased to hear of your wonderful experience. We aim for transparency and a friendly experience with our customers. We look forward to seeing you in the future. Thank you
Service
Excellent service.I will recommend it and good assistant .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Jose, we are very happy to have provided you with such positive service! We're proud of our helpful team and will pass along your recommendation! Regards from Kia of Valencia, Hello Auto Group
Kia Sorento
Great experienced with the dealer and the Hello Auto Group. Special thanks to Daisy for her great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rufino we love to hear that we demonstrated the Hello difference! Thank you so very much for taking the time to give us a special 5-star review and recommendation, enjoy your new Sorento, and we are passing along the kudos to Daisy Medina as well. :) -your Hello team at Kia
Amazing experience
They hooked me up. My wife and I are super happy. Thanks Daisy and the crew our purchase was a breeze and we got the car we wanted and some.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jordon, thank you so much for your positive comments about our Kia sales team! We appreciate you taking the time to share your happy review and we're super proud of Daisy and our Hello family. We hope to be of service to you and your wife again in the future! Best wishes, Kia of Valencia
Purchased a Kia EV6
Our sales rep was Mitchell and we have only praise for the way he guided us throughout the process. Top-notch service and made our experience purchasing a car fast and easy. Highly regarded & highly recommended. Will be referring friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Sun, we so appreciate your glowing recommendation and high regard for Mitchell's expertise! We strive to provide a different experience at our dealerships and are so happy to know Michell showed you the Hello difference as your sales advisor. Enjoy that fabulous new EV6! - your Hello Auto team
Laura and Kyle were awesome!
Laura and Kyle?s willingness to negotiate made this deal. Both were extremely friendly and we never felt pressured. We would definitely recommend our friends and family to pay them a visit. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Mauricio I really appreciate you guys hope you all enjoy your vehicle. I’m happy to assist you in the future for you and your family :) -Laura at Kia of Valencia
Rip off artist
They tried to rip me off the technician told me that I need new tires and that was his Recommendation but my tires we?re only three months old and one was only three days old this is how they do Business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alfred, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn it around for you. I have looked into the situation, and can assure you that a new lube tech was simply mistaken measuring your tires and not trying to rip you off. It was an honest mistake. Thanks for taking the time to leave a review though, as it gives us the opportunity to improve. If there is anything we can do for you to make this better, please give Deanna our assistant manager a call at 661-255-0475, ext. 3152. Have a terrific day!
A great experience and great car at a great price
The dealership offered us the best price among all local dealerships by far and Aimee Fishwick was knowledgeable, courteous, and respectful throughout the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am so happy I could help you out and make the process easy for you! Please let us know if you need assistance with anything else and I’d be happy to help! Welcome to the Hello family and congratulations on your new Niro! -Aimee