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Tonkin Hillsboro Ford

(198 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2013 state dealer award
2025 consumer dealer award 2015 consumer dealer award
New (888) 331-1610 (888) 331-1610
Used (888) 331-4081 (888) 331-4081
Service (888) 331-4578 (888) 331-4578

Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tonkin Hillsboro Ford from DealerRater.

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I was able to get my vehicles maintenance scheduled and

I was able to get my vehicles maintenance scheduled and done in a quick and timely manner.. worked well with the staff there and had a good experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to hear that our team at Tonkin Hillsboro Ford provided a quick and efficient maintenance service for your vehicle. Thanks for sharing your positive experience!

Val is great, she always goes way beyond our

Val is great, she always goes way beyond our expectations. Makes sure we are happy from beginning to end !

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so glad to know that Val exceeded your expectations at Tonkin Hillsboro Ford! Ensuring our customers' happiness is always a top priority. Thanks for the fantastic review!

Today came in for an oil change.

Today came in for an oil change. Spoke with Ray and found out I was a week early. I had been overdue for a month for the oil change and he was able to fit me in and got my car back with a little over an hour. Amazing customer service! Completely appreciate it!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lyssa, we're so glad Ray could accommodate your oil change at Tonkin Hillsboro Ford! We always aim to provide top-notch customer service. Thanks for the review and see you next time!

I received excellent service from Ray at Tonkin Ford I

I received excellent service from Ray at Tonkin Ford I was completely satisfied with the dealership and the service technician Ray

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, it's great to know that Ray provided you with excellent service here at Tonkin Hillsboro Ford. We appreciate your feedback and are here if you need anything else! Take care!

Great service and quality work.

Great service and quality work. Everyone was friendly and communicated what to expect with service and estimate.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dave, we're glad to know you had a positive experience with our team at Tonkin Hillsboro Ford. Thanks for the feedback on our service and communication!

This was by far one of the best car buying experiences

This was by far one of the best car buying experiences I've had. Special thanks to George Chang, Qui Nguyen and Chad Winson. Without your help the sale would not have been possible. Great customer service and wonderful team effort.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great car-buying experience with us at Tonkin Hillsboro Ford! Your kind words about George, Qui and Chad are much appreciated. We strive for excellent customer service and team effort - thanks for noticing!

Benito did an amazing job on my truck, my warranty

Benito did an amazing job on my truck, my warranty company gave him some issues, but he was able to was able to work with them and provide me amazing service with good comunication. Thanks Benito!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sean, we're glad to know that Benito was able to provide you with excellent service. Thanks for choosing Tonkin Hillsboro Ford and sharing your experience!

This was my 2nd purchase from Tonkin Hillsboro Ford and

This was my 2nd purchase from Tonkin Hillsboro Ford and everything was very easy. Sergio was very friendly and asked all the right questions. That made everything easy to understand and we were able to cut right down to it and figure out a great deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Mitch, it's great to know that Sergio and our team at Tonkin Hillsboro Ford made your second purchase a smooth one. We appreciate you choosing us again for your car-buying needs!

Benito was very helpful and professional, i would highly

Benito was very helpful and professional, i would highly recommend getting service done here. I also appreciated the courtesy shuttle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a positive experience with Benito at Tonkin Hillsboro Ford! Your recommendation means a lot. We hope to see you again soon, and don't hesitate if there's anything else we can assist with in the future!

We had a great experience purchasing our car from Tonkin

We had a great experience purchasing our car from Tonkin Ford. Autumn was amazing and made the whole process easy. Jacob, the finance guy, was also great. Would definitely purchase from this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great experience with Autumn and Jacob at Tonkin Hillsboro Ford! We strive to make the process as easy as possible. Enjoy your new ride!